Andersen Heating & Cooling
Charlotte, NC AC Replacement · #7 of 13 · 42+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 1,585+ reviews
- In business
- 42+ years
- Yelp
- 2.9★ from 20+ reviews
- Services
- 2 AC Replacement services
- Service area
- Charlotte, NC + 1 nearby
Overview
Editorial review
Andersen leads with full central AC system replacement and high-efficiency upgrades. Andersen states 40+ years serving Charlotte homeowners. Andersen lists flat-rate pricing, free estimates, and flexible financing options. Andersen advertises 24-hour emergency response for Charlotte's hot, humid summers. Review themes show prompt startup visits and routine parts-on-truck readiness.
Full central AC system replacement focused on Charlotte-area homes and high-efficiency heat pumps. High-efficiency variable-speed upgrades listed, including variable-speed equipment. Flat-rate pricing and free replacement estimates are advertised online. Emergency response (24-hour) and flexible financing options are reported on the website.
Vouched Score breakdown — 78/100
At the Charlotte, NC AC Replacement average (78/100). Ranks #7 of 13 listed AC Replacement providers in Charlotte, NC.
Editorial Review
77
44%
Yelp Rating
48
3%
Google Rating
97
16%
Local Search Rank
62
9%
Review Sentiment
65
14%
Years in Business
100
4%
Google Review Volume
86
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Andersen Heating & Cooling compares to the Charlotte average
| Signal | Andersen Heating & Cooling | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 78/100 | matches city average |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,585+ | 1,175+ | +407 vs avg |
| Years in business | 42+ | 45+ | -3 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 1,585+ reviews)
- Long-established (42+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24-hour
- Financing available
- Free estimates
- Flat-rate, upfront pricing
transparent pricingfast emergency responsetrained techniciansfree estimates
Cons
- Lower Yelp rating than Google (2.9★ vs 4.9★)
- Mixed customer sentiment (score 65/100)
yelp ratingreview divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day AC replacement
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,585+ reviews)
Consider alternatives if
- Reports of review divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Emergency HVAC Service
Service area
Charlotte, NC home · Replacement Charlotte, NC home
What Andersen Heating & Cooling publishes about pricing
Maintenance plans
-
Maintenance Program
As published: Maintenance Program"…ioning Repairs Air Conditioning Installation HVAC Maintenance Program Heating Heating Repairs Heating Installation HVAC…" -
maintenance plan
As published: maintenance plan"…ms and upfront pricing. We also offer a preferred maintenance plan to keep your HVAC system running longer and with…"
Financing
-
0% financing
As published: 0% financing"…withstand the local weather. Cool Now. Pay Later! 0% Financing on AC Repair Broken AC? Get your repair now and p…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…offer free estimates for replacement systems and upfront pricing. We also offer a preferred maintenance plan to ke…"
Estimates
-
Free estimates
As published: Free estimates"…t charge extra for weekend appointments and offer free estimates for replacement systems and upfront pricing. We a…"
Contact & hours
Frequently asked questions
What are the pros of Andersen Heating & Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 1,585+ reviews); Long-established (42+ years in business); Emergency response: 24-hour; Financing available; Free estimates; Flat-rate, upfront pricing.
What are the cons of Andersen Heating & Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.9★ vs 4.9★); Mixed customer sentiment (score 65/100).
When should I choose Andersen Heating & Cooling?
Choose them if: You need same-day AC replacement; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 1,585+ reviews).
When should I consider alternatives to Andersen Heating & Cooling?
Consider alternatives if: Reports of review divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Andersen Heating & Cooling?
78/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 86/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Andersen Heating & Cooling been in business?
Andersen Heating & Cooling has been operating for 42+ years in Charlotte, NC.
What does AC replacement service typically cost when working with a Charlotte, NC provider like Andersen Heating & Cooling?
Full AC system replacement typically runs $4,800–$11,350, and AC condenser replacement runs $1,050–$3,650 in Charlotte, North Carolina. These are area-wide market estimates, not Andersen Heating & Cooling's quotes. For an exact price, request a written estimate from Andersen Heating & Cooling.
What pricing terms does Andersen Heating & Cooling publish on their website?
Andersen Heating & Cooling's website publishes: Maintenance Program, 0% financing, Upfront pricing. Promotions and plans change — confirm currently-available terms with Andersen Heating & Cooling before acting.
Does Andersen Heating & Cooling do AC Replacement in Charlotte, NC?
Yes. Andersen Heating & Cooling lists AC Replacement among its services and serves Charlotte, NC and Replacement Charlotte, NC.
Does Andersen Heating & Cooling do Emergency HVAC Service in Charlotte, NC?
Yes. Andersen Heating & Cooling lists Emergency HVAC Service among its services and serves Charlotte, NC and Replacement Charlotte, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Andersen Heating & Cooling (this company) |
78/100 | 4.9★ (1,585+) | 42+ | — | 2.9★ | — |
| 80/100 | 4.9★ (1,010+) | 2+ | — | 3.3★ | Best for Full-System Changeout | |
| 75/100 | 4.9★ (350+) | 14+ | — | — | Best for Honest Replace-vs-Repair | |
| 84/100 | 5.0★ (490+) | 50+ | — | 4.5★ | Best Manufacturer-Authorized Installer |
Listed in
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Profile last updated July 3, 2026.