Andersen Heating & Cooling

Charlotte, NC AC Replacement · #7 of 13 · 42+ yrs

4.9 · 1,585+ Google reviews · 📍 9800 Twin Lakes Pkwy C, Charlotte, NC 28269, USA
VOUCHEDSCOREGOOD78/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 42+ years in business Yelp 2.9★ (20+) Review sentiment: 65/100

At a glance

Google rating
4.9★ from 1,585+ reviews
In business
42+ years
Yelp
2.9★ from 20+ reviews
Services
2 AC Replacement services
Service area
Charlotte, NC + 1 nearby

Overview

Editorial review

Andersen leads with full central AC system replacement and high-efficiency upgrades. Andersen states 40+ years serving Charlotte homeowners. Andersen lists flat-rate pricing, free estimates, and flexible financing options. Andersen advertises 24-hour emergency response for Charlotte's hot, humid summers. Review themes show prompt startup visits and routine parts-on-truck readiness.

Full central AC system replacement focused on Charlotte-area homes and high-efficiency heat pumps. High-efficiency variable-speed upgrades listed, including variable-speed equipment. Flat-rate pricing and free replacement estimates are advertised online. Emergency response (24-hour) and flexible financing options are reported on the website.

Vouched Score breakdown — 78/100

At the Charlotte, NC AC Replacement average (78/100). Ranks #7 of 13 listed AC Replacement providers in Charlotte, NC.

Editorial Review 77 44%
Yelp Rating 48 3%
Google Rating 97 16%
Local Search Rank 62 9%
Review Sentiment 65 14%
Years in Business 100 4%
Google Review Volume 86 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Andersen Heating & Cooling compares to the Charlotte average

Across 13 vetted ac replacement providers in Charlotte, NC.

SignalAndersen Heating & CoolingCharlotte avgDelta
Vouched Score 78/100 78/100 matches city average
Google rating 4.9★ 4.9★ matches city average
Review volume 1,585+ 1,175+ +407 vs avg
Years in business 42+ 45+ -3 vs avg

What customers say

Pros & cons

Pros Verified strengths
  • High Google rating (4.9★ across 1,585+ reviews)
  • Long-established (42+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: 24-hour
  • Financing available
  • Free estimates
  • Flat-rate, upfront pricing
What customers praise
transparent pricingfast emergency responsetrained techniciansfree estimates
Cons
  • Lower Yelp rating than Google (2.9★ vs 4.9★)
  • Mixed customer sentiment (score 65/100)
What reviewers flag
yelp ratingreview divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day AC replacement
  • You need same-day or after-hours service
  • You need to finance the work
  • You prefer a family-owned operation
  • You want a top-rated provider with substantial review history (4.9★, 1,585+ reviews)
Consider alternatives if
  • Reports of review divergence would be a deal-breaker for you
  • Reports of yelp rating would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Charlotte, NC home · Replacement Charlotte, NC home

Office: 9800 Twin Lakes Pkwy C, Charlotte, NC 28269, USA

Neighborhood: 9800 Twin Lakes Pkwy C, Charlotte, NC 28269, USA

What Andersen Heating & Cooling publishes about pricing

Maintenance plans

  • Maintenance Program
    As published: Maintenance Program
    "…ioning Repairs Air Conditioning Installation HVAC Maintenance Program Heating Heating Repairs Heating Installation HVAC…"
  • maintenance plan
    As published: maintenance plan
    "…ms and upfront pricing. We also offer a preferred maintenance plan to keep your HVAC system running longer and with…"

Financing

  • 0% financing
    As published: 0% financing
    "…withstand the local weather. Cool Now. Pay Later! 0% Financing on AC Repair Broken AC? Get your repair now and p…"

Pricing model

  • Upfront pricing
    As published: Upfront pricing
    "…offer free estimates for replacement systems and upfront pricing. We also offer a preferred maintenance plan to ke…"

Estimates

  • Free estimates
    As published: Free estimates
    "…t charge extra for weekend appointments and offer free estimates for replacement systems and upfront pricing. We a…"

Contact & hours

📍
🕒
7:30am to midnight, Monday through Sunday.

Frequently asked questions

What are the pros of Andersen Heating & Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 1,585+ reviews); Long-established (42+ years in business); Emergency response: 24-hour; Financing available; Free estimates; Flat-rate, upfront pricing.
What are the cons of Andersen Heating & Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.9★ vs 4.9★); Mixed customer sentiment (score 65/100).
When should I choose Andersen Heating & Cooling?
Choose them if: You need same-day AC replacement; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 1,585+ reviews).
When should I consider alternatives to Andersen Heating & Cooling?
Consider alternatives if: Reports of review divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Andersen Heating & Cooling?
78/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 86/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Andersen Heating & Cooling been in business?
Andersen Heating & Cooling has been operating for 42+ years in Charlotte, NC.
What does AC replacement service typically cost when working with a Charlotte, NC provider like Andersen Heating & Cooling?
Full AC system replacement typically runs $4,800–$11,350, and AC condenser replacement runs $1,050–$3,650 in Charlotte, North Carolina. These are area-wide market estimates, not Andersen Heating & Cooling's quotes. For an exact price, request a written estimate from Andersen Heating & Cooling.
What pricing terms does Andersen Heating & Cooling publish on their website?
Andersen Heating & Cooling's website publishes: Maintenance Program, 0% financing, Upfront pricing. Promotions and plans change — confirm currently-available terms with Andersen Heating & Cooling before acting.
Does Andersen Heating & Cooling do AC Replacement in Charlotte, NC?
Yes. Andersen Heating & Cooling lists AC Replacement among its services and serves Charlotte, NC and Replacement Charlotte, NC.
Does Andersen Heating & Cooling do Emergency HVAC Service in Charlotte, NC?
Yes. Andersen Heating & Cooling lists Emergency HVAC Service among its services and serves Charlotte, NC and Replacement Charlotte, NC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Andersen Heating & Cooling (this company)
78/100 4.9★ (1,585+) 42+ 2.9★
80/100 4.9★ (1,010+) 2+ 3.3★ Best for Full-System Changeout
75/100 4.9★ (350+) 14+ Best for Honest Replace-vs-Repair
84/100 5.0★ (490+) 50+ 4.5★ Best Manufacturer-Authorized Installer

Listed in

Show the Vouched Score on your website Free for Andersen Heating & Cooling — copy & paste
VOUCHEDSCOREGOOD78/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.

Display this 78/100 Vouched Score as a trust badge on your site. Visitors who click through arrive on this page — turning credibility into traffic for you.

Works on WordPress, Squarespace, Wix, plain HTML — anywhere you can paste HTML. Updates automatically as your score changes.

Explore more

Profile last updated July 3, 2026.