Integrity Heating & Cooling

Charlotte, NC AC Replacement · #5 of 13 · NATE-certified

4.9 · 1,010+ Google reviews · 📍 11907 Sam Roper Dr, Charlotte, NC 28269, USA
VOUCHEDSCOREEXCELLENT80/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 2+ years in business Yelp 3.3★ (30+) NATE-certified Review sentiment: 82/100

At a glance

Google rating
4.9★ from 1,010+ reviews
In business
2+ years
Yelp
3.3★ from 30+ reviews
Services
2 AC Replacement services
Service area
Charlotte, NC + 1 nearby

Overview

Editorial review

ac replacement specialization is listed as "Full Central AC System Replacement" on their site.

Central AC system replacement focused on Charlotte homes and full-system installs. Lennox Premier Dealer is advertised for equipment and parts. NATE-certified technicians are listed and financing plus free estimates are available. Emergency response is advertised as 24/7 for urgent cooling failures.

Vouched Score breakdown — 80/100

Above the Charlotte, NC AC Replacement average of 78/100. Ranks #5 of 13 listed AC Replacement providers in Charlotte, NC.

Editorial Review 88 44%
Yelp Rating 58 3%
Google Rating 97 16%
Local Search Rank 48 9%
Review Sentiment 82 14%
Years in Business 10 4%
Google Review Volume 81 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Integrity Heating & Cooling compares to the Charlotte average

Across 13 vetted ac replacement providers in Charlotte, NC.

SignalIntegrity Heating & CoolingCharlotte avgDelta
Vouched Score 80/100 78/100 +2 vs avg
Google rating 4.9★ 4.9★ matches city average
Review volume 1,010+ 1,175+ -168 vs avg
Years in business 2+ 45+ -43 vs avg

What customers say

Pros & cons

Pros Verified strengths
  • High Google rating (4.9★ across 1,010+ reviews)
What this provider advertises

Self-reported on their website — not independently verified.

  • Authorized Lennox Authorized Dealer
  • NATE-certified technicians
  • Emergency response: 24/7
  • Financing available
  • Free estimates
  • Specializes in AC replacement
What customers praise
punctualityclear communicationthorough diagnosticsprofessional technicians
Cons
  • Lower Yelp rating than Google (3.3★ vs 4.9★)
  • Newer business (2 year(s) in operation)
What reviewers flag
yelp 3.3 ratingcross-platform rating gap

When to choose them — and when to consider alternatives

Choose them if
  • You need AC + furnace system replacement
  • You need same-day AC replacement
  • You need same-day or after-hours service
  • You want manufacturer-warranty installation work
  • You need to finance the work
Consider alternatives if
  • Reports of cross-platform rating gap would be a deal-breaker for you
  • Reports of yelp 3.3 rating would be a deal-breaker for you
  • You strongly prefer a long-established firm
  • You want a BBB-rated firm specifically

Services

Service area

Charlotte, NC home · Replacement Charlotte, NC home

Office: 11907 Sam Roper Dr, Charlotte, NC 28269, USA

Neighborhood: 11907 Sam Roper Dr, Charlotte, NC 28269, USA

What Integrity Heating & Cooling publishes about pricing

Financing

  • 0% financing
    As published: 0% financing
    "…View our current money saving specials! 12 Month 0% Financing With Approved Credit Ask for more details. This o…"

Estimates

  • Free estimates
    As published: Free estimates
    "…old. Call today to schedule a visit. Print Coupon FREE ESTIMATES For Equipment Replacement Ask for more details. T…"

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

Frequently asked questions

What are the pros of Integrity Heating & Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 1,010+ reviews); Authorized Lennox Authorized Dealer; NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates; Specializes in AC replacement.
What are the cons of Integrity Heating & Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.3★ vs 4.9★); Newer business (2 year(s) in operation).
When should I choose Integrity Heating & Cooling?
Choose them if: You need AC + furnace system replacement; You need same-day AC replacement; You need same-day or after-hours service; You want manufacturer-warranty installation work; You need to finance the work.
When should I consider alternatives to Integrity Heating & Cooling?
Consider alternatives if: Reports of cross-platform rating gap would be a deal-breaker for you; Reports of yelp 3.3 rating would be a deal-breaker for you; You strongly prefer a long-established firm; You want a BBB-rated firm specifically.
What is the Vouched Score for Integrity Heating & Cooling?
80/100. Top contributing signals: Google Rating 97/100, Llm Score 88/100+ Review Sentiment 82/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Integrity Heating & Cooling been in business?
Integrity Heating & Cooling has been operating for 2+ years in Charlotte, NC.
What does AC replacement service typically cost when working with a Charlotte, NC provider like Integrity Heating & Cooling?
Full AC system replacement typically runs $4,800–$11,350, and AC condenser replacement runs $1,050–$3,650 in Charlotte, North Carolina. These are area-wide market estimates, not Integrity Heating & Cooling's quotes. For an exact price, request a written estimate from Integrity Heating & Cooling.
What pricing terms does Integrity Heating & Cooling publish on their website?
Integrity Heating & Cooling's website publishes: 0% financing, Free estimates. Promotions and plans change — confirm currently-available terms with Integrity Heating & Cooling before acting.
Does Integrity Heating & Cooling do AC Replacement in Charlotte, NC?
Yes. Integrity Heating & Cooling lists AC Replacement among its services and serves Charlotte, NC and Replacement Charlotte, NC.
Does Integrity Heating & Cooling do Emergency HVAC Service in Charlotte, NC?
Yes. Integrity Heating & Cooling lists Emergency HVAC Service among its services and serves Charlotte, NC and Replacement Charlotte, NC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Integrity Heating & Cooling (this company)
80/100 4.9★ (1,010+) 2+ 3.3★ Full-System Changeout
78/100 4.9★ (1,585+) 42+ 2.9★
75/100 4.9★ (350+) 14+ Best for Honest Replace-vs-Repair
84/100 5.0★ (490+) 50+ 4.5★ Best Manufacturer-Authorized Installer

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Profile last updated July 3, 2026.