Palmetto Heating & Cooling — Florence, SC AC Replacement…

At a glance

Google rating: 4.3★ from 90+ reviews
In business: 25+ years
Services: 2 AC Replacement services
Service area: Florence, SC + 1 nearby

Overview

Editorial review

Palmetto Heating & Cooling advertises full central AC system replacements and complete system installs. Cliff Collins founded the company and reports over 25 years in local HVAC work. The company notes financing options are available through partner programs. Florence's humid summers make proper sizing critical for comfort and efficiency here. Local reviews mention quieter systems and lower energy bills after replacements.

Central AC system replacements and complete installs serving Florence and surrounding communities. Brands: Carrier, Trane, Heil, Rudd, and Goodman named on the site. Financing options available through partner programs (per their site). Emergency Response: 24-hour service with a flat trip charge of $75 weekdays, $250 nights and weekends.

Vouched Score breakdown — 61/100

Editorial Review 52 46%

Google Rating 77 17%

Local Search Rank 68 9%

Review Sentiment 70 15%

Years in Business 70 4%

Google Review Volume 53 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

What customers say

Google

4.3 ★

90+ reviews

Where they stand on this page: Lowest rating on this page (4.3★ vs page best 5.0★)

Reviewers praise: fast responseright-sized installsenergy savingsclean job sites

Google · 90+ reviews Yelp

Pros

Verified strengths

Long-established (25+ years in business)

What this provider advertises

Self-reported on their website — not independently verified.

Emergency response: 24-hour
Financing available
Free estimates
Flat-rate, upfront pricing

When to choose them — and when to consider alternatives

Choose them if

You need same-day or after-hours service
You need to finance the work
You prefer a family-owned operation
You value a long-tenured local operator (25+ years in business)

Consider alternatives if

You want a BBB-rated firm specifically

Services

AC Replacement
Emergency HVAC Service

Service area

Florence, SC home · Replacement Florence, SC home

Office: 3695 Claussen Rd, Florence, SC 29505, USA

Neighborhood: 3695 Claussen Rd, Florence, SC 29505, USA

What Palmetto Heating & Cooling publishes about pricing

Maintenance plans

$25 per mo

As published: $25 per mo
"…up 20% discount on repairs $20 diagnostic service $25 per mo. $300 Annually $300 up front payment option Home…"

Pricing model

Upfront pricing

As published: Upfront pricing
"…nless you have a Maintenance Agreement). We offer upfront pricing on all our repair and installation services. You'…"

Estimates

Free estimates

As published: Free estimates
"…rvice duct installation and repair. Call us for a free estimate for your system. Click here to watch a video slid…"

Contact & hours

📍

3695 Claussen Rd, Florence, SC 29505, USA

🕒

M-F 7am–5pm emergency service available (trip charges apply)

Frequently asked questions

What are the pros of Palmetto Heating & Cooling?

Based on public records and customer reviews: Long-established (25+ years in business); Emergency response: 24-hour; Financing available; Free estimates; Flat-rate, upfront pricing.

When should I choose Palmetto Heating & Cooling?

Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You value a long-tenured local operator (25+ years in business).

When should I consider alternatives to Palmetto Heating & Cooling?

Consider alternatives if: You want a BBB-rated firm specifically.

What is the Vouched Score for Palmetto Heating & Cooling?

61/100. Top contributing signals: Google Rating 77/100+ Review Sentiment 70/100, Years In Business 70/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.

How long has Palmetto Heating & Cooling been in business?

Palmetto Heating & Cooling has been operating for 25+ years in Florence, SC.

What does AC replacement service typically cost when working with a Florence, SC provider like Palmetto Heating & Cooling?

Full AC system replacement typically runs $4,500–$10,600, and AC condenser replacement runs $975–$3,400 in Florence, South Carolina. These are area-wide market estimates, not Palmetto Heating & Cooling's quotes. For an exact price, request a written estimate from Palmetto Heating & Cooling.

What pricing terms does Palmetto Heating & Cooling publish on their website?

Palmetto Heating & Cooling's website publishes: $25 per mo, Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Palmetto Heating & Cooling before acting.

Does Palmetto Heating & Cooling do AC Replacement in Florence, SC?

Yes. Palmetto Heating & Cooling lists AC Replacement among its services and serves Florence, SC and Replacement Florence, SC.

Does Palmetto Heating & Cooling do Emergency HVAC Service in Florence, SC?

Yes. Palmetto Heating & Cooling lists Emergency HVAC Service among its services and serves Florence, SC and Replacement Florence, SC.

Compare with nearby providers

Provider	Vouched	Google	Years	BBB	Yelp	Our picks
Palmetto Heating & Cooling (this company)	61/100	4.3★ (90+)	25+	—	—	—
Cook Comfort Systems LLC	70/100	4.9★ (70+)	20+	—	—	—
Quality Service Company	82/100	4.9★ (920+)	23+	—	3.6★	Best for Honest Replace-vs-Repair

Listed in

Best Ac in Replacement Florence, SC

Explore more

All Ac Replacement providers All services in SC Best Ac Replacement in Florence, SC VouchedPros home