Preferred Home Services
Greenville, SC AC Replacement · #5 of 8
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 3.8★ (20+)
Review sentiment: 78/100
At a glance
- Google rating
- 4.8★ from 2,235+ reviews
- Yelp
- 3.8★ from 20+ reviews
- Services
- 2 AC Replacement services
- Service area
- Greenville, SC + 1 nearby
Overview
Editorial review
Preferred Home Services lists full central AC system replacement experience. The website notes financing available, including a no-pay promotional window. Greenville summers drive heavy AC demand across older and newer neighborhoods. Google review volume shows frequent local replacement and service visits.
Full central AC system replacement specialist serving Greenville, SC and surrounding Upstate communities. Same-day emergency response is advertised for urgent, dead-system calls. Financing available, with a "No Payments Until 2027" promotional option advertised on the site.
Vouched Score breakdown — 77/100
At the Greenville, SC AC Replacement average (77/100). Ranks #5 of 8 listed AC Replacement providers in Greenville, SC.
Editorial Review
72
46%
Yelp Rating
70
3%
Google Rating
93
17%
Local Search Rank
55
9%
Review Sentiment
78
15%
Google Review Volume
91
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Preferred Home Services compares to the Greenville average
| Signal | Preferred Home Services | Greenville avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 77/100 | matches city average |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 2,235+ | 2,110+ | +122 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 2,235+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
Cons
- Lower Yelp rating than Google (3.8★ vs 4.8★)
yelp low ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day AC replacement
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 2,235+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Emergency HVAC Service
Service area
Greenville, SC home · Replacement Greenville, SC home
Contact & hours
📍
🕒
Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 8:00 AM – 6:00 PM
Frequently asked questions
What are the pros of Preferred Home Services?
Based on public records and customer reviews: High Google rating (4.8★ across 2,235+ reviews); Emergency response: same-day; Financing available.
What are the cons of Preferred Home Services?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.8★ vs 4.8★).
When should I choose Preferred Home Services?
Choose them if: You need same-day AC replacement; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.8★, 2,235+ reviews).
When should I consider alternatives to Preferred Home Services?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Preferred Home Services?
77/100. Top contributing signals: Google Rating 93/100, Google Review Count 91/100+ Review Sentiment 78/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does AC replacement service typically cost when working with a Greenville, SC provider like Preferred Home Services?
Full AC system replacement typically runs $4,600–$10,850, and AC condenser replacement runs $1,000–$3,500 in Greenville, South Carolina. These are area-wide market estimates, not Preferred Home Services's quotes. For an exact price, request a written estimate from Preferred Home Services.
What pricing terms does Preferred Home Services publish on their website?
Preferred Home Services's website publishes: Financing available. Promotions and plans change — confirm currently-available terms with Preferred Home Services before acting.
Does Preferred Home Services do AC Replacement in Greenville, SC?
Yes. Preferred Home Services lists AC Replacement among its services and serves Greenville, SC and Replacement Greenville, SC.
Does Preferred Home Services do Emergency HVAC Service in Greenville, SC?
Yes. Preferred Home Services lists Emergency HVAC Service among its services and serves Greenville, SC and Replacement Greenville, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Preferred Home Services (this company) |
77/100 | 4.8★ (2,235+) | — | — | 3.8★ | — |
| 81/100 | 4.9★ (2,620+) | 22+ | — | 3.4★ | — | |
| 80/100 | 4.9★ (635+) | 31+ | — | — | Best AHRI-Matched Systems Best for High-Efficiency Upgrades Best Manufacturer-Authorized Installer |
|
| 76/100 | 4.8★ (1,335+) | 73+ | — | 3.4★ | — |
Listed in
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Profile last updated June 27, 2026.