Phoenix — Henderson, KY AC Replacement Reviews

Name: Phoenix
Address: 3395, 3 S McKinley St B, Henderson, KY, 42420, US
Telephone: +1-270-827-9730
Price range: $$
Rating: 3.7

At a glance

Google rating: 3.7★ from 10 reviews
In business: 35+ years
Services: 2 AC Replacement services
Service area: Henderson, KY + 1 nearby
Phone: +1-270-827-9730

Overview

Ac replacement work: Phoenix advertises Rheem 18 SEER2 full-system upgrades and bundled installs. Phoenix notes roots dating to 1987 and lists 35+ years in Western Kentucky. Henderson's humid summers make right-sized systems important for dehumidification and efficiency. Phoenix states a "Repair First" policy and mentions financing for larger replacements.

Residential central AC replacement and system upgrades across Henderson and Western Kentucky. High-efficiency signal: advertises Rheem 18 SEER2 system upgrades and a free Rheem water heater. Financing available with approved credit and same-day emergency response are listed on their site. Honest Assessment: states a "Repair First" policy that quotes repairs before recommending replacements.

Pros & cons

Pros Strengths

Long-established (35+ years in business)

Services offered (self-reported)

Emergency response: same-dayFinancing available

Cons

Smaller review history (13 Google reviews)
Mixed customer sentiment (score 50/100)

When to choose them

You need same-day or after-hours service
You need to finance the work
You value a long-tenured local operator (35+ years in business)

Consider alternatives if

You require ratings above 4.0 (averages 3.7★)
You prefer a provider with hundreds of customer reviews
You want a BBB-rated firm specifically

Services

AC ReplacementEmergency HVAC Service

Service area

Henderson, KYhome

Replacement Henderson, KYhome

Office: 3395, 3 S McKinley St B, Henderson, KY 42420, USA

Neighborhood: 3395, 3 S McKinley St B, Henderson, KY 42420, USA

Published pricing

Maintenance plans

Maintenance Plan

As published: Maintenance Plan
"…hoenix keeps your whole home flying smooth. Every Maintenance Plan Includes Our “No Breakdown Guarantee” If your sys…"

Financing

Financing available

As published: Financing available
"…no additional cost on any complete Rheem system. Financing available with approved credit — so comfort, power, and hot…"

Call for a quote Visit website

Guarantees & credentials

Licensed

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📞

+1-270-827-9730

🌐

phoenix-industries.org

📍

3395, 3 S McKinley St B, Henderson, KY 42420, USA

🕒

Call for hours

Frequently asked questions

What are the pros of Phoenix?

Based on public records and customer reviews: Long-established (35+ years in business); Emergency response: same-day; Financing available.

What are the cons of Phoenix?

Concerns flagged from public records and reviews: Smaller review history (13 Google reviews); Mixed customer sentiment (score 50/100).

When should I choose Phoenix?

Choose them if: You need same-day or after-hours service; You need to finance the work; You value a long-tenured local operator (35+ years in business).

What is the Vouched Score for Phoenix?

43/100. Top contributing signals: Years In Business 100/100, Google Rating 57/100+ Review Sentiment 50/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.

How long has Phoenix been in business?

Phoenix has been operating for 35+ years in Henderson, KY.

How can I contact Phoenix?

Call Phoenix at +1-270-827-9730. Address: 3395, 3 S McKinley St B, Henderson, KY 42420, USA.

What does AC replacement service typically cost when working with a Henderson, KY provider like Phoenix?

Full AC system replacement typically runs $4,800–$11,350, and AC condenser replacement runs $1,050–$3,650 in Henderson, Kentucky. These are area-wide market estimates, not Phoenix's quotes. For an exact price, request a written estimate from Phoenix.

What pricing terms does Phoenix publish on their website?

Phoenix's website publishes: Maintenance Plan, Financing available. Promotions and plans change — confirm currently-available terms with Phoenix before acting.

Does Phoenix do AC Replacement in Henderson, KY?

Yes. Phoenix lists AC Replacement among its services and serves Henderson, KY and Replacement Henderson, KY. Call +1-270-827-9730 for a quote.

Does Phoenix do Emergency HVAC Service in Henderson, KY?

Yes. Phoenix lists Emergency HVAC Service among its services and serves Henderson, KY and Replacement Henderson, KY. Call +1-270-827-9730 for a quote.

Compare with nearby providers

Provider	Vouched	Google	Years
Phoenix (this company)	—	3.7★ (10+)	35+
OnTIME Service ⭐ Highest Vouched Score · ⭐ Best for Same-Day Replacement · ⭐ Best Manufacturer-Authorized Installer	85/100	4.9★ (1,530+)	21+

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