Smith Heating and Air
Knoxville, TN AC Replacement · #9 of 10
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Review sentiment: 90/100
At a glance
- Google rating
- 4.9★ from 335+ reviews
- Services
- 2 AC Replacement services
- Service area
- Knoxville, TN + 1 nearby
Overview
Editorial review
Smith Heating and Air emphasizes full central AC replacement work across Knoxville and East Tennessee.
Smith Heating and Air installs central AC systems for homeowners across Knoxville and East Tennessee.
Vouched Score breakdown — 77/100
Knoxville, TN AC Replacement average is 80/100. Ranks #9 of 10 listed AC Replacement providers in Knoxville, TN.
Editorial Review
76
48%
Google Rating
97
18%
Local Search Rank
32
10%
Review Sentiment
90
16%
Google Review Volume
68
10%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Smith Heating and Air compares to the Knoxville average
| Signal | Smith Heating and Air | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 80/100 | -3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 335+ | 1,965+ | -1631 vs avg |
What customers say
Reviewers praise:
punctualitytransparent pricingfast emergency responsethorough diagnostics
Pros
Verified strengths
- High Google rating (4.9★ across 335+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
Choose them if
- You need same-day AC replacement
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Emergency HVAC Service
Service area
Knoxville, TN home · Replacement Knoxville, TN home
What Smith Heating and Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…rated Licensed and certified technicians who care Upfront pricing—no surprises Highly rated by neighbors across Kno…" -
Transparent pricing
As published: Transparent pricing"…onals Locally owned and operated in Knoxville, TN Transparent pricing with no hidden fees Trusted by hundreds of satisf…" -
No hidden fees
As published: No hidden fees"…perated in Knoxville, TN Transparent pricing with no hidden fees Trusted by hundreds of satisfied customers Servic…"
Estimates
-
Free estimates
As published: Free estimates"…you with dependable service and neighborly care. Free Consultation Name Email Address Phone Number Message Submit M…"
Guarantees & credentials
- Satisfaction guaranteed
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Smith Heating and Air?
Based on public records and customer reviews: High Google rating (4.9★ across 335+ reviews); Emergency response: same-day; Financing available; Free estimates; Flat-rate, upfront pricing.
When should I choose Smith Heating and Air?
Choose them if: You need same-day AC replacement; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Smith Heating and Air?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Smith Heating and Air?
77/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 90/100, Llm Score 76/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does AC replacement service typically cost when working with a Knoxville, TN provider like Smith Heating and Air?
Full AC system replacement typically runs $4,550–$10,750, and AC condenser replacement runs $990–$3,450 in Knoxville, Tennessee. These are area-wide market estimates, not Smith Heating and Air's quotes. For an exact price, request a written estimate from Smith Heating and Air.
What pricing terms does Smith Heating and Air publish on their website?
Smith Heating and Air's website publishes: Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Smith Heating and Air before acting.
Does Smith Heating and Air do AC Replacement in Knoxville, TN?
Yes. Smith Heating and Air lists AC Replacement among its services and serves Knoxville, TN and Replacement Knoxville, TN.
Does Smith Heating and Air do Emergency HVAC Service in Knoxville, TN?
Yes. Smith Heating and Air lists Emergency HVAC Service among its services and serves Knoxville, TN and Replacement Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Smith Heating and Air (this company) |
77/100 | 4.9★ (335+) | — | — | — | — |
| 74/100 | 4.8★ (1,170+) | 10+ | — | 2.6★ | — | |
| 81/100 | 4.8★ (1,465+) | 42+ | — | — | Best for Honest Replace-vs-Repair | |
| 84/100 | 4.9★ (1,295+) | 27+ | — | — | Highest Vouched Score Best for Commercial AC Replacement Best NATE-Certified Installer |
Listed in
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Profile last updated July 6, 2026.