Smith Heating and Air
Knoxville, TN HVAC · #8 of 10
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Review sentiment: 94/100
At a glance
- Google rating
- 4.9★ from 335+ reviews
- Services
- 7 HVAC services
- Service area
- Knoxville, TN
Overview
Editorial review
Reviews show fast, same-day AC repairs restoring cooling the same afternoon. Smith Heating and Air states flat-rate pricing and a $95 diagnostic call. Smith Heating and Air partners with TVA EnergyRight® for local rebates and financing. Smith Heating and Air notes family-owned, neighbor-focused service across Knoxville neighborhoods.
Smith Heating and Air handles residential HVAC repair and replacement across Knoxville, TN. Same-day emergency response is stated on their site with a $95 diagnostic call. TVA EnergyRight® Program partner connects homeowners to rebates and financing options.
Vouched Score breakdown — 78/100
Knoxville, TN HVAC average is 81/100. Ranks #8 of 10 listed HVAC providers in Knoxville, TN.
Editorial Review
75
48%
Google Rating
97
18%
Local Search Rank
41
10%
Review Sentiment
94
16%
Google Review Volume
68
10%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Smith Heating and Air compares to the Knoxville average
| Signal | Smith Heating and Air | Knoxville avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 80/100 | -2 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 335+ | 1,915+ | -1583 vs avg |
What customers say
Reviewers praise:
same-day repairsupfront pricingfree estimatesprompt technicians
Pros
Verified strengths
- High Google rating (4.9★ across 335+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Specializes in AC repair
When to choose them — and when to consider alternatives
Choose them if
- You need AC repair
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Furnace Repair — Repair of gas and electric furnaces — ignition systems, blower motors, heat exchangers, control boards, and flame sensors.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
Service area
Knoxville, TN home
What Smith Heating and Air publishes about pricing
Pricing model
-
Upfront pricing
As published: Upfront pricing"…rated Licensed and certified technicians who care Upfront pricing—no surprises Highly rated by neighbors across Kno…" -
Transparent pricing
As published: Transparent pricing"…onals Locally owned and operated in Knoxville, TN Transparent pricing with no hidden fees Trusted by hundreds of satisf…" -
No hidden fees
As published: No hidden fees"…perated in Knoxville, TN Transparent pricing with no hidden fees Trusted by hundreds of satisfied customers Servic…"
Estimates
-
Free estimates
As published: Free estimates"…you with dependable service and neighborly care. Free Consultation Name Email Address Phone Number Message Submit M…"
Guarantees & credentials
- Satisfaction guaranteed
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Smith Heating and Air?
Based on public records and customer reviews: High Google rating (4.9★ across 335+ reviews); Emergency response: same-day; Financing available; Free estimates; Flat-rate, upfront pricing; Specializes in AC repair.
When should I choose Smith Heating and Air?
Choose them if: You need AC repair; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to Smith Heating and Air?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Smith Heating and Air?
78/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 94/100, Llm Score 75/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does HVAC service typically cost when working with a Knoxville, TN provider like Smith Heating and Air?
AC repair typically runs $125–$535, and full AC system replacement runs $4,550–$10,750 in Knoxville, Tennessee. These are area-wide market estimates, not Smith Heating and Air's quotes. For an exact price, request a written estimate from Smith Heating and Air.
What pricing terms does Smith Heating and Air publish on their website?
Smith Heating and Air's website publishes: Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Smith Heating and Air before acting.
Does Smith Heating and Air do AC Repair in Knoxville, TN?
Yes. Smith Heating and Air lists AC Repair among its services and serves Knoxville, TN.
Does Smith Heating and Air do AC Replacement in Knoxville, TN?
Yes. Smith Heating and Air lists AC Replacement among its services and serves Knoxville, TN.
Does Smith Heating and Air do HVAC Installation in Knoxville, TN?
Yes. Smith Heating and Air lists HVAC Installation among its services and serves Knoxville, TN.
Does Smith Heating and Air do Emergency HVAC Service in Knoxville, TN?
Yes. Smith Heating and Air lists Emergency HVAC Service among its services and serves Knoxville, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Smith Heating and Air (this company) |
78/100 | 4.9★ (335+) | — | — | — | — |
| 77/100 | 4.8★ (1,165+) | 10+ | — | 2.6★ | — | |
| 70/100 | 4.7★ (275+) | 23+ | — | — | — | |
| 83/100 | 4.8★ (1,465+) | 42+ | — | — | — |
Listed in
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Profile last updated July 5, 2026.