Preferred Home Services
Mt Pleasant, SC AC Replacement · #1 of 3
At a glance
- Google rating
- 4.9★ from 1,945+ reviews
- Yelp
- 3.4★ from 150+ reviews
- Services
- 2 AC Replacement services
- Service area
- Mt Pleasant, SC + 1 nearby
Overview
Preferred Home Services advertises next-day central AC installations for whole-home changeouts. The company notes same-day emergency response for urgent cooling failures. Preferred lists over 60,000 jobs completed across Charleston and Greenville. Mount Pleasant summers bring high humidity and salt-air exposure that affect coastal HVAC longevity. Google reviewers report technicians explaining repair versus replacement options with clear reasoning.
Preferred Home Services installs and replaces central AC systems across Mount Pleasant and the Charleston region. The company advertises next-day installation for whole-home changeouts. No overtime charges and flexible financing include deferred payments until 2027 (advertised). Google shows a 4.9 rating from 1,949 reviewers.
Vouched Score breakdown — 82/100
Above the Mt Pleasant, SC AC Replacement average of 80/100. Ranks #1 of 3 listed AC Replacement providers in Mt Pleasant, SC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Preferred Home Services compares to the Mt Pleasant average
| Signal | Preferred Home Services | Mt Pleasant avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 80/100 | +2 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,945+ | 1,025+ | +922 vs avg |
What customers say
Pros & cons
- High Google rating (4.9★ across 1,945+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Satisfaction guarantee
- Financing available
- Lower Yelp rating than Google (3.4★ vs 4.9★)
When to choose them — and when to consider alternatives
- You need same-day AC replacement
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 1,945+ reviews)
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Emergency HVAC Service
Service area
Mt Pleasant, SC home · Replacement Mount Pleasant, SC 2 mi
What Preferred Home Services publishes about pricing
Maintenance plans
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Maintenance Plan
As published: MAINTENANCE PLAN"…4.8 Rating 4 Rating SAVE WITH OUR PREFERRED HOME MAINTENANCE PLAN We believe that happy team members lead to happy…"
Pricing model
-
Transparent pricing
As published: Transparent pricing"…e here for you, even during unexpected situations Transparent Pricing & Flexible Financing No surprises, just clear cos…"
Guarantees & credentials
- SATISFACTION GUARANTEED
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Preferred Home Services?
What are the cons of Preferred Home Services?
When should I choose Preferred Home Services?
When should I consider alternatives to Preferred Home Services?
What is the Vouched Score for Preferred Home Services?
What does AC replacement service typically cost when working with a Mt Pleasant, SC provider like Preferred Home Services?
What pricing terms does Preferred Home Services publish on their website?
Does Preferred Home Services do AC Replacement in Mt Pleasant, SC?
Does Preferred Home Services do Emergency HVAC Service in Mt Pleasant, SC?
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Profile last updated June 27, 2026.