Preferred Home Services
North Charleston, SC AC Replacement · #2 of 6
At a glance
- Google rating
- 4.8★ from 7,700+ reviews
- Yelp
- 3.4★ from 150+ reviews
- Services
- 2 AC Replacement services
- Service area
- North Charleston, SC + 1 nearby
Overview
Preferred Home Services runs HVAC installation crews across Charleston and Greenville areas. Preferred Home Services reports same-day emergency response for urgent AC issues. Preferred Home Services advertises flexible financing, including deferred payments until 2027. North Charleston summers bring high humidity and heavy cooling loads. Online reviews note quick dispatch and thorough technician explanations.
AC replacement and central HVAC installation across North Charleston and the Greenville region. Same-day emergency response is advertised for urgent cooling failures. Financing is available, including deferred payments until 2027 (advertised). Large local operation with a 4.8 Google rating from about 7,700+ reviews.
Vouched Score breakdown — 81/100
Above the North Charleston, SC AC Replacement average of 78/100. Ranks #2 of 6 listed AC Replacement providers in North Charleston, SC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Preferred Home Services compares to the North Charleston average
| Signal | Preferred Home Services | North Charleston avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 78/100 | +3 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 7,700+ | 2,685+ | +5014 vs avg |
What customers say
Pros & cons
- High Google rating (4.8★ across 7,700+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Satisfaction guarantee
- Financing available
- Lower Yelp rating than Google (3.4★ vs 4.8★)
- Mixed customer sentiment (score 60/100)
When to choose them — and when to consider alternatives
- You need same-day AC replacement
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 7,700+ reviews)
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Replacement
- Emergency HVAC Service
Service area
North Charleston, SC home · Replacement North Charleston, SC home
What Preferred Home Services publishes about pricing
Maintenance plans
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Maintenance Plan
As published: MAINTENANCE PLAN"…4.8 Rating 4 Rating SAVE WITH OUR PREFERRED HOME MAINTENANCE PLAN We believe that happy team members lead to happy…"
Pricing model
-
Transparent pricing
As published: Transparent pricing"…e here for you, even during unexpected situations Transparent Pricing & Flexible Financing No surprises, just clear cos…"
Guarantees & credentials
- SATISFACTION GUARANTEED
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Preferred Home Services?
What are the cons of Preferred Home Services?
When should I choose Preferred Home Services?
When should I consider alternatives to Preferred Home Services?
What is the Vouched Score for Preferred Home Services?
What does AC replacement service typically cost when working with a North Charleston, SC provider like Preferred Home Services?
What pricing terms does Preferred Home Services publish on their website?
Does Preferred Home Services do AC Replacement in North Charleston, SC?
Does Preferred Home Services do Emergency HVAC Service in North Charleston, SC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Preferred Home Services (this company) |
81/100 | 4.8★ (7,700+) | — | — | 3.4★ | — |
| 70/100 | 4.8★ (440+) | 17+ | — | 2.9★ | — | |
| 81/100 | 4.9★ (6,975+) | 50+ | — | 3.4★ | Best for Commercial AC Replacement | |
| 79/100 | 5.0★ (105+) | 30+ | — | — | Best for Proper Sizing |
Listed in
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Profile last updated June 27, 2026.