Carroll Heating & Cooling
Rochester, NY AC Replacement · #5 of 5 · 20+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 20+ years in business
Review sentiment: 90/100
Overview
ac replacement work is emphasized, with full central system jobs listed. Carroll Heating & Cooling lists Rheem installations on its site. The owner-operator says they attend every job personally. Rochester's cold winters and humid summers make correct sizing especially important locally.
Central AC replacement and full-system installs across Rochester, NY. Emergency response (24/7) is advertised on the site. Rheem equipment installations are named as a preferred brand. 20+ years in business is noted since the 2006 founding.
Score breakdown
Rochester, NY AC Replacement average is 81/100. Ranks #5 of 5 listed AC Replacement providers in Rochester, NY.
Editorial Review
66
46%
Google Rating
100
17%
Local Search Rank
25
9%
Review Sentiment
90
15%
Years in Business
70
4%
Review Volume
52
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
vs. Rochester average
| Signal | Carroll Heating & Cooling | Rochester avg | Delta |
|---|---|---|---|
| Vouched Score | 70/100 | 81/100 | -11 vs avg |
| Google rating | 5.0★ | 4.8★ | +0.2 vs avg |
| Review volume | 80+ | 2,315+ | -2239 vs avg |
| Years in business | 20+ | 80+ | -60 vs avg |
What customers say
Reviewers praise:
punctualityhonest estimatestidy installationssame-day response
Pros
Strengths
- High Google rating (5.0★ across 80+ reviews)
- Long-established (20+ years in business)
When to choose them
- You need same-day or after-hours service
- You have a commercial property
- You prefer a family-owned operation
- You value a long-tenured local operator (20+ years in business)
Services
Service area
Contact & hours
📞
🌐
✉️
📍
🕒
Available 24 Hours
Frequently asked questions
What are the pros of Carroll Heating & Cooling?
Based on public records and customer reviews: High Google rating (5.0★ across 80+ reviews); Long-established (20+ years in business); Emergency response: 24/7; Free estimates.
When should I choose Carroll Heating & Cooling?
Choose them if: You need same-day or after-hours service; You have a commercial property; You prefer a family-owned operation; You value a long-tenured local operator (20+ years in business).
What is the Vouched Score for Carroll Heating & Cooling?
70/100. Top contributing signals: Google Rating 100/100+ Review Sentiment 90/100, Years In Business 70/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Carroll Heating & Cooling been in business?
Carroll Heating & Cooling has been operating for 20+ years in Rochester, NY.
How can I contact Carroll Heating & Cooling?
Call Carroll Heating & Cooling at +1-585-820-4635. Address: 4390 St Paul Blvd, Rochester, NY 14617, USA.
What does AC replacement service typically cost when working with a Rochester, NY provider like Carroll Heating & Cooling?
Full AC system replacement typically runs $5,150–$12,150, and AC condenser replacement runs $1,100–$3,900 in Rochester, New York. These are area-wide market estimates, not Carroll Heating & Cooling's quotes. For an exact price, request a written estimate from Carroll Heating & Cooling.
What pricing terms does Carroll Heating & Cooling publish on their website?
Carroll Heating & Cooling's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Carroll Heating & Cooling before acting.
Does Carroll Heating & Cooling do AC Replacement in Rochester, NY?
Yes. Carroll Heating & Cooling lists AC Replacement among its services and serves Rochester, NY and Replacement Rochester, NY. Call +1-585-820-4635 for a quote.
Does Carroll Heating & Cooling do Commercial HVAC in Rochester, NY?
Yes. Carroll Heating & Cooling lists Commercial HVAC among its services and serves Rochester, NY and Replacement Rochester, NY. Call +1-585-820-4635 for a quote.
Does Carroll Heating & Cooling do Emergency HVAC Service in Rochester, NY?
Yes. Carroll Heating & Cooling lists Emergency HVAC Service among its services and serves Rochester, NY and Replacement Rochester, NY. Call +1-585-820-4635 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | |
|---|---|---|---|
Carroll Heating & Cooling (this company) |
70/100 | 5.0★ (80+) | 20+ |
Isaac Heating & Air Conditioning ⭐ Best for Commercial AC Replacement |
88/100 | 4.8★ (6,755+) | 81+ |
| 84/100 | 4.9★ (1,235+) | 39+ | |
BETLEM RESIDENTIAL Heating & Air Conditioning ⭐ Best NATE-Certified Team |
82/100 | 4.8★ (655+) | 103+ |
Listed in
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Profile last updated July 25, 2026.