CTR Services Air Conditioning & Heating
Killeen, TX Duct Cleaning · #3 of 5 · 25+ yrs
At a glance
- Google rating
- 4.9★ from 395+ reviews
- In business
- 25+ years
- Services
- 2 Duct Cleaning services
- Service area
- Killeen, TX + 1 nearby
Overview
Flat-rate pricing with upfront estimates appears on CTR Services' site. CTR Services lists over 25+ years serving Central Texas. Killeen's hot summers increase demand for duct and coil maintenance. CTR notes drug-tested, background-checked technicians on staff. Customers report photo documentation during inspections.
Residential air duct cleaning for Central Texas homes, including Killeen-area properties. 25+ years serving Central Texas, per their site. Drug-tested, background-checked techs, per their website. Flat-rate pricing is listed and financing is available (FTL Finance noted).
Vouched Score breakdown — 78/100
At the Killeen, TX Duct Cleaning average (78/100). Ranks #3 of 5 listed Duct Cleaning providers in Killeen, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How CTR Services Air Conditioning & Heating compares to the Killeen average
| Signal | CTR Services Air Conditioning… | Killeen avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 78/100 | matches city average |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 395+ | 405+ | -11 vs avg |
| Years in business | 25+ | 27+ | -2 vs avg |
What customers say
"I recently had another well known company come out and service my HVAC system and I was told that I needed a new unit, coil, etc. Something didn't sit right with me so before I went with their $7,000-$14,000 repair I got a second opinion. Michelle came out, did a very thorough inspection of everything and told me in detail exactly what was going on. What really made me feel comfortable was she took pictures and sho…"
— Beautiful Soul · Apr 24, 2026 · Google Reviews"I have used CTR several times now from normal tune ups to repairs. Finally bit the bullet and hand them replacement my 14 year old AC unit. They have always been fast, professional, and knowledgeable. Always giving me options that will fit my budget and needs at that moment. I would highly recommend them to anyone needing AC work."
— Jlh Hemi · Jun 4, 2026 · Google Reviews"Service was fast and the techs were very friendly and helpful. A/C runs like new again. After my last company going out of business CTR is now my go to HVAC company. Thank you so much!"
— Shane Kenyon · Jun 3, 2026 · Google Reviews"During a storm, I lost power and my AC unit wasnt working properly. Called CTR, very reponsive, however, they never found the short in the unit outside that was causing all the issues. I replaced the thermostat as recommended, no fix. I ordered a new circuit board as recommended (took 5 days to receive), no fix. I had to call another AC repair shop to come and fix my AC unit."
— Joseph Lomba · May 13, 2025 · Google Reviews"Scott and Michelle came out to do an initial service on my new home. He was incredibly professional and friendly. The service was done in a super timely manner. The monthly service plans are super reasonable. Scheduling was also super easy. Highly recommend them to anyone looking for services."
— Elijah Laos · Jul 29, 2025 · Google ReviewsPros & cons
- High Google rating (4.9★ across 395+ reviews)
- Long-established (25+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Financing available
- Flat-rate, upfront pricing
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- During a storm, I lost power and my AC unit wasnt working properly. Called CTR, very reponsive, however, they never found the short in the unit outside that was causing all the issues. I replaced th…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You value a long-tenured local operator (25+ years in business)
- Reports of incomplete repair would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Duct Cleaning
- Indoor Air Quality
Service area
Killeen, TX home · Cleaning Killeen, TX home
What CTR Services Air Conditioning & Heating publishes about pricing
Maintenance plans
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Comfort Plan
As published: COMFORT PLAN"…small thanks for a big commitment JOIN OUR HEROES COMFORT PLAN Are you currently serving in the Armed Forces or…"
Pricing model
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Upfront pricing
As published: Upfront pricing"…a week. We are there when you need us. - We Offer Upfront Pricing – before we start any work, we discuss all of you…"
Contact & hours
Frequently asked questions
What are the pros of CTR Services Air Conditioning & Heating?
When should I choose CTR Services Air Conditioning & Heating?
When should I consider alternatives to CTR Services Air Conditioning & Heating?
What is the Vouched Score for CTR Services Air Conditioning & Heating?
How long has CTR Services Air Conditioning & Heating been in business?
What does duct cleaning service typically cost when working with a Killeen, TX provider like CTR Services Air Conditioning & Heating?
What pricing terms does CTR Services Air Conditioning & Heating publish on their website?
Does CTR Services Air Conditioning & Heating do Duct Cleaning in Killeen, TX?
Does CTR Services Air Conditioning & Heating do Indoor Air Quality in Killeen, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
CTR Services Air Conditioning & Heating (this company) |
78/100 | 4.9★ (395+) | 25+ | — | — | — |
| 79/100 | 5.0★ (350+) | 19+ | A+ ✓ | — | Best for Whole-Home Duct Cleaning Best for Mold & Air Quality |
|
| 72/100 | 4.5★ (290+) | — | — | — | — | |
| 78/100 | 4.7★ (520+) | 31+ | A+ ✓ | — | Most Transparent Pricing Best for Commercial |
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Profile last updated June 15, 2026.