West-Tex Air & Refrigeration

Lubbock, TX Duct Cleaning · #11 of 11

4.9 · 90+ Google reviews · 📍 7329 19th St, Lubbock, TX 79407, USA
VOUCHEDSCOREGOOD66/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Review sentiment: 88/100

Overview

Editorial review

West-Tex Air & Refrigeration reports commercial and residential HVAC work across Lubbock. Reviewers note quick response and clear on-site explanations. Lubbock's summer heat makes reliable AC and refrigeration service especially important. Reviews describe service on commercial buildings with individual thermostats per office.

Handles ductless mini-split and general HVAC service for Lubbock homeowners and businesses. 4.9 rating across 93 Google reviews indicates broad local volume. Reviewers cite commercial property experience with individualized thermostat systems. Lists continuous, round-the-clock availability on its schedule.

Vouched Score breakdown — 66/100

Lubbock, TX Duct Cleaning average is 78/100. Ranks #11 of 11 listed Duct Cleaning providers in Lubbock, TX.

Editorial Review 57 45%
Google Rating 97 17%
Review Recency 75 6%
Local Search Rank 25 9%
Review Sentiment 88 15%
Google Review Volume 53 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How West-Tex Air & Refrigeration compares to the Lubbock average

Across 11 vetted duct cleaning providers in Lubbock, TX.

SignalWest-Tex Air & RefrigerationLubbock avgDelta
Vouched Score 66/100 78/100 -12 vs avg
Google rating 4.9★ 4.8★ +0.1 vs avg
Review volume 90+ 445+ -352 vs avg

What customers say

Recent Google reviews
★★★★★

"A excellent company that we have recently started using on our commercial properties. They have shown the ability to operate the HVAC system in an office building that has individual thermostats in every office. We look forward to working with them on less complex HVAC systems on both commercial and residential properties. Would give them 5 Star rating!!!!"

— Dewayne Askins · Jul 28, 2025 · Google Reviews
★★★★★

"I called 6 different companies to get quotes to look at our air conditioner which wasn’t blowing as cold as it should have. On the phone, I was able to talk through the issue and get a quote and get on the schedule without hassle. I received a call the day of with a schedule confirmation. Josh arrived on time and was willing to talk me through different options, answered all of my questions, and was upfront about th…"

— Megan Whisenhunt · Jul 14, 2022 · Google Reviews
★☆☆☆☆

"One of the technicians and his partner came out on Friday to diagnose my air conditioning problem. They tried to fix/ diagnose the problem then quoted me over $700 to install a return air vent that would “maybe” help the problem. Called them back Monday to see if a seasoned technician would come back so we could get a plan together to actually fix everything. He then quoted me over $20,000 to have a new air conditio…"

— Alexandra Bartrum · Jul 3, 2024 · Google Reviews
★★★★★

"Wes-Tex Air and Refrigeration did and excellent job fixing our AC They were quick to respond and kept me informed along the way of issues they discovered and how they were going to fix them. Everyone that's come out have been very friendly. They may have even helped with things they weren't there for like chasing off 4 1/2 snakes. That's right, more than one. House is cool and snakes are gone!! Give them a call when…"

— Shariss Dunn · Jun 14, 2025 · Google Reviews
★★★★★

"I couldn’t be more happier with West Tex Air especially with nearing 100 degrees and a broken A/C Josh came to the rescue and did what he needed to do to get my ac running again. Such a nice young man. I highly suggest calling west tex air if your having issues with your a/c these people will get you taken care of and you will not be disappointed!"

— Richelle Rice · May 18, 2024 · Google Reviews

Pros & cons

Pros Verified strengths
  • High Google rating (4.9★ across 90+ reviews)
What customers praise
quick responseclear explanationson-time arrivalscommercial system experience
Cons What reviewers flag
pricing disputes

Common complaints

Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
Consider alternatives if
  • Reports of pricing disputes would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Service area

Lubbock, TX home · Cleaning Lubbock, TX home

Office: 7329 19th St, Lubbock, TX 79407, USA

Neighborhood: 7329 19th St, Lubbock, TX 79407, USA

Contact & hours

📍
🕒
Daily Open 24/7

Frequently asked questions

What are the pros of West-Tex Air & Refrigeration?
Based on public records and customer reviews: High Google rating (4.9★ across 90+ reviews).
When should I choose West-Tex Air & Refrigeration?
Choose them if: You need same-day or after-hours service.
When should I consider alternatives to West-Tex Air & Refrigeration?
Consider alternatives if: Reports of pricing disputes would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for West-Tex Air & Refrigeration?
66/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 88/100+ Review Recency 75/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does duct cleaning service typically cost when working with a Lubbock, TX provider like West-Tex Air & Refrigeration?
Whole-home air duct cleaning typically runs $280–$675, and dryer vent cleaning runs $80–$200 in Lubbock, Texas. These are area-wide market estimates, not West-Tex Air & Refrigeration's quotes. For an exact price, request a written estimate from West-Tex Air & Refrigeration.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
West-Tex Air & Refrigeration (this company)
66/100 4.9★ (90+)
86/100 4.9★ (930+) 31+ A+ Best for Inspection & Documentation
85/100 4.9★ (1,075+) 40+ A+ ✓ Highest Vouched Score
Whole-Home Duct Cleaning
71/100 4.7★ (75+) 59+ A+

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Profile last updated June 28, 2026.