Malone Heat & Air
Chattanooga, TN Emergency AC Repair · #4 of 5 · NATE-certified · 41+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 1,285+ reviews
- In business
- 41+ years
- Yelp
- 2.6★ from 20+ reviews
- Services
- 1 Emergency AC Repair service
- Service area
- Chattanooga, TN + 1 nearby
Overview
Editorial review
Malone Heat & Air states same-day service and 24/7 emergency response on its site.
Emergency AC repair and same-day cooling service in Chattanooga and North Georgia.
Vouched Score breakdown — 80/100
At the Chattanooga, TN Emergency AC Repair average (80/100). Ranks #4 of 5 listed Emergency AC Repair providers in Chattanooga, TN.
Editorial Review
79
44%
Yelp Rating
40
3%
Google Rating
93
16%
Local Search Rank
82
9%
Review Sentiment
68
14%
Years in Business
100
4%
Google Review Volume
84
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Malone Heat & Air compares to the Chattanooga average
| Signal | Malone Heat & Air | Chattanooga avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 80/100 | matches city average |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 1,285+ | 975+ | +313 vs avg |
| Years in business | 41+ | 43+ | -2 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.6★ vs page best 4.5★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 1,285+ reviews)
- Long-established (41+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
fast emergency responsesame-day repairsknowledgeable technicians
Cons
- Lower Yelp rating than Google (2.6★ vs 4.8★)
- Mixed customer sentiment (score 68/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day AC repair
- You need after-hours AC repair
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Chattanooga, TN home · Ac Repair Chattanooga, TN home
What Malone Heat & Air publishes about pricing
Financing
-
Financing available
As published: Financing available"…24/7 Emergency Services Same-Day, Free Estimates Financing Available Request Lorem Epsom Hero Request Form Name: Phone…"
Estimates
-
Free estimates
As published: Free estimates"…rrounding Areas 24/7 Emergency Services Same-Day, Free Estimates Financing Available Request Lorem Epsom Hero Requ…"
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Malone Heat & Air?
Based on public records and customer reviews: High Google rating (4.8★ across 1,285+ reviews); Long-established (41+ years in business); NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates.
What are the cons of Malone Heat & Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.6★ vs 4.8★); Mixed customer sentiment (score 68/100).
When should I choose Malone Heat & Air?
Choose them if: You need same-day AC repair; You need after-hours AC repair; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to Malone Heat & Air?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Malone Heat & Air?
80/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100, Google Review Count 84/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Malone Heat & Air been in business?
Malone Heat & Air has been operating for 41+ years in Chattanooga, TN.
What does emergency AC repair service typically cost when working with a Chattanooga, TN provider like Malone Heat & Air?
After-hours / weekend emergency service call typically runs $120–$245, and holiday emergency service call runs $180–$405 in Chattanooga, Tennessee. These are area-wide market estimates, not Malone Heat & Air's quotes. For an exact price, request a written estimate from Malone Heat & Air.
What pricing terms does Malone Heat & Air publish on their website?
Malone Heat & Air's website publishes: Financing available, Free estimates. Promotions and plans change — confirm currently-available terms with Malone Heat & Air before acting.
Does Malone Heat & Air do Emergency HVAC Service in Chattanooga, TN?
Yes. Malone Heat & Air lists Emergency HVAC Service among its services and serves Chattanooga, TN and Ac Repair Chattanooga, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Malone Heat & Air (this company) |
80/100 | 4.8★ (1,285+) | 41+ | — | 2.6★ | NATE-Certified Shop |
| 84/100 | 4.9★ (955+) | 54+ | — | 3.9★ | Best for 24/7 Live Dispatch Best for Commercial Emergencies |
|
| 82/100 | 4.8★ (725+) | 65+ | — | — | — | |
| 68/100 | 4.7★ (115+) | 30+ | — | — | — |
Listed in
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Profile last updated July 6, 2026.