Malone Heat & Air
Chattanooga, TN HVAC · #7 of 8 · NATE-certified · 41+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 1,285+ reviews
- In business
- 41+ years
- Yelp
- 2.6★ from 20+ reviews
- Services
- 9 HVAC services
- Service area
- Chattanooga, TN
Overview
Editorial review
Malone Heat & Air focuses on rapid residential AC repair and system replacements. Malone Heat & Air lists NATE-certified technicians on staff. Malone Heat & Air states emergency service is available 24/7 for no-heat or cooling failures. Malone Heat & Air notes family-owned operations since 1985, tied to Chattanooga's hot, humid summers.
NATE-certified technicians handle AC repair, installs, ductwork, and air-quality projects. Years in Business: 40+ years serving Chattanooga and North Georgia. Emergency Response: Malone Heat & Air states emergency service available 24/7 for urgent heating and cooling issues. Financing Available and Free Estimates are listed for system replacements and major repairs.
Vouched Score breakdown — 75/100
Chattanooga, TN HVAC average is 78/100. Ranks #7 of 8 listed HVAC providers in Chattanooga, TN.
Editorial Review
74
44%
Yelp Rating
40
3%
Google Rating
93
16%
Local Search Rank
52
9%
Review Sentiment
65
14%
Years in Business
100
4%
Google Review Volume
84
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Malone Heat & Air compares to the Chattanooga average
| Signal | Malone Heat & Air | Chattanooga avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 78/100 | -3 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 1,285+ | 1,305+ | -19 vs avg |
| Years in business | 41+ | 42+ | -1 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 1,285+ reviews)
- Long-established (41+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
- Specializes in AC repair
fast emergency responseknowledgeable techniciansclear estimatesthorough maintenance
Cons
- Lower Yelp rating than Google (2.6★ vs 4.8★)
- Mixed customer sentiment (score 65/100)
yelp low rating
When to choose them — and when to consider alternatives
Choose them if
- You need AC repair
- You need duct cleaning
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 1,285+ reviews)
Consider alternatives if
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
Service area
Chattanooga, TN home
What Malone Heat & Air publishes about pricing
Financing
-
Financing available
As published: Financing available"…24/7 Emergency Services Same-Day, Free Estimates Financing Available Request Lorem Epsom Hero Request Form Name: Phone…"
Estimates
-
Free estimates
As published: Free estimates"…rrounding Areas 24/7 Emergency Services Same-Day, Free Estimates Financing Available Request Lorem Epsom Hero Requ…"
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Malone Heat & Air?
Based on public records and customer reviews: High Google rating (4.8★ across 1,285+ reviews); Long-established (41+ years in business); NATE-certified technicians; Emergency response: 24/7; Financing available; Free estimates; Specializes in AC repair.
What are the cons of Malone Heat & Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.6★ vs 4.8★); Mixed customer sentiment (score 65/100).
When should I choose Malone Heat & Air?
Choose them if: You need AC repair; You need duct cleaning; You need to finance the work; You want a top-rated provider with substantial review history (4.8★, 1,285+ reviews).
When should I consider alternatives to Malone Heat & Air?
Consider alternatives if: Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Malone Heat & Air?
75/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100, Google Review Count 84/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Malone Heat & Air been in business?
Malone Heat & Air has been operating for 41+ years in Chattanooga, TN.
What does HVAC service typically cost when working with a Chattanooga, TN provider like Malone Heat & Air?
AC repair typically runs $120–$525, and full AC system replacement runs $4,450–$10,500 in Chattanooga, Tennessee. These are area-wide market estimates, not Malone Heat & Air's quotes. For an exact price, request a written estimate from Malone Heat & Air.
What pricing terms does Malone Heat & Air publish on their website?
Malone Heat & Air's website publishes: Financing available, Free estimates. Promotions and plans change — confirm currently-available terms with Malone Heat & Air before acting.
Does Malone Heat & Air do AC Repair in Chattanooga, TN?
Yes. Malone Heat & Air lists AC Repair among its services and serves Chattanooga, TN.
Does Malone Heat & Air do AC Replacement in Chattanooga, TN?
Yes. Malone Heat & Air lists AC Replacement among its services and serves Chattanooga, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Malone Heat & Air (this company) |
75/100 | 4.8★ (1,285+) | 41+ | — | 2.6★ | — |
| 81/100 | 4.9★ (955+) | 54+ | — | 3.9★ | Highest Vouched Score Best Authorized Mitsubishi Dealer in Chattanooga |
|
| 78/100 | 4.8★ (725+) | 65+ | — | — | Best for Heat Pumps | |
| 80/100 | 4.9★ (465+) | 20+ | — | 4.5★ | Best for Free Estimates |
Listed in
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Profile last updated July 5, 2026.