T. Byrd's Heating & Cooling
Concord, NC Emergency AC Repair · #1 of 5 · 54+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 720+ reviews
- In business
- 54+ years
- Yelp
- 2.7★ from 3 reviews
- Services
- 1 Emergency AC Repair service
- Service area
- Concord, NC + 1 nearby
Overview
Editorial review
Same-day availability and after-hours dispatch serve the Charlotte metro, per their site. Live dispatch answers after-hours calls, not voicemail, the site says. Flat-rate pricing is written before any work, with a $77 diagnostic credited to repairs. T. Byrd's traces its Concord roots to 1972 and runs local dispatch across Charlotte. Their diagnostic-first approach targets hot, humid Concord summers and emergency AC demand.
Emergency AC repair dispatched from Concord across the Charlotte metro. Live dispatch handles after-hours calls, not voicemail, per their site. Same-day availability is stated and a $77 diagnostic is credited toward repairs. Flat-rate pricing in writing is advertised before any work begins.
Vouched Score breakdown — 82/100
Above the Concord, NC Emergency AC Repair average of 79/100. Ranks #1 of 5 listed Emergency AC Repair providers in Concord, NC.
Editorial Review
79
44%
Yelp Rating
42
3%
Google Rating
97
16%
Local Search Rank
80
9%
Review Sentiment
80
14%
Years in Business
100
4%
Google Review Volume
77
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How T. Byrd's Heating & Cooling compares to the Concord average
| Signal | T. Byrd's Heating & Cooling | Concord avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 79/100 | +3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 720+ | 475+ | +242 vs avg |
| Years in business | 54+ | 48+ | +6 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.7★ vs page best 4.4★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 720+ reviews)
- Long-established (54+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Flat-rate, upfront pricing
real arrival windowsflat-rate pricingdiagnostic-first approachsame-day response
Cons
- Lower Yelp rating than Google (2.7★ vs 4.9★)
cross-platform divergence
When to choose them — and when to consider alternatives
Choose them if
- You need after-hours AC repair
- You need AC not cooling — emergency
- You need weekend & holiday AC repair
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- Reports of cross-platform divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Concord, NC home · Ac Repair Concord, NC home
What T. Byrd's Heating & Cooling publishes about pricing
Discounts
-
10% off
As published: 10% off"…comfort for every season. Two seasonal tune-ups. 10% off repairs. 5% off new systems. No weekend or holida…" -
5% off
As published: 5% off"…y season. Two seasonal tune-ups. 10% off repairs. 5% off new systems. No weekend or holiday surcharges. Pr…"
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…dow, and we keep it. We diagnose before we quote. Flat-rate pricing, in writing , before any work begins. After-hours…"
Estimates
-
Free estimates
As published: Free estimates"…any work begins. $77 diagnostic on repair calls. Free in-home consultation on new installs. Every major brand serviced. Book…"
Flat-rate, in writing Before a wrench turns. Brands serviced Every major brand We install Daikin and Goodman. After hours A real person Not a voicemail. Chapter I · Equipment Heating & cooling. The systems that move the air. Air conditioning, furnace, and heat pump service on every major brand. We service mini-splits whoever installed them. For every season the Carolinas bring. 01 · Air Conditioning Air Conditioning Central AC, run with the diagnostic discipline a Carolina summer asks for. Repai
Contact & hours
📍
🕒
Mon–Fri 8 AM – 8 PM (after-hours dispatch available)
Frequently asked questions
What are the pros of T. Byrd's Heating & Cooling?
Based on public records and customer reviews: High Google rating (4.9★ across 720+ reviews); Long-established (54+ years in business); Emergency response: 24/7; Financing available; Flat-rate, upfront pricing.
What are the cons of T. Byrd's Heating & Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.7★ vs 4.9★).
When should I choose T. Byrd's Heating & Cooling?
Choose them if: You need after-hours AC repair; You need AC not cooling — emergency; You need weekend & holiday AC repair; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to T. Byrd's Heating & Cooling?
Consider alternatives if: Reports of cross-platform divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for T. Byrd's Heating & Cooling?
82/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 80/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has T. Byrd's Heating & Cooling been in business?
T. Byrd's Heating & Cooling has been operating for 54+ years in Concord, NC.
What does emergency AC repair service typically cost when working with a Concord, NC provider like T. Byrd's Heating & Cooling?
After-hours / weekend emergency service call typically runs $130–$260, and holiday emergency service call runs $195–$435 in Concord, North Carolina. These are area-wide market estimates, not T. Byrd's Heating & Cooling's quotes. For an exact price, request a written estimate from T. Byrd's Heating & Cooling.
What pricing terms does T. Byrd's Heating & Cooling publish on their website?
T. Byrd's Heating & Cooling's website publishes: 10% off, Flat-rate pricing, Free estimates. Promotions and plans change — confirm currently-available terms with T. Byrd's Heating & Cooling before acting.
Does T. Byrd's Heating & Cooling do Emergency HVAC Service in Concord, NC?
Yes. T. Byrd's Heating & Cooling lists Emergency HVAC Service among its services and serves Concord, NC and Ac Repair Concord, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
T. Byrd's Heating & Cooling (this company) |
82/100 | 4.9★ (720+) | 54+ | — | 2.7★ | 24/7 Live Dispatch No Overtime or Holiday Surcharge After-Hours Service |
| 82/100 | 4.9★ (700+) | 21+ | — | 4.4★ | — | |
| 81/100 | 4.9★ (455+) | 49+ | — | 3.8★ | — | |
| 74/100 | 4.8★ (360+) | 50+ | — | — | — |
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Profile last updated July 3, 2026.