T. Byrd's Heating and Air
Concord, NC HVAC · #2 of 5 · 54+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 715+ reviews
- In business
- 54+ years
- Yelp
- 2.7★ from 3 reviews
- Services
- 9 HVAC services
- Service area
- Concord, NC
Overview
Editorial review
AC repair and replacements across the Charlotte metro, dispatched from Concord. T. Byrd's lists Manual J sizing on every replacement. The company advertises Aeroseal-certified duct sealing and targeted ductwork. Cardinal Club members avoid weekend or holiday surcharges. The team notes experience matching Carolina heat pump needs to local humidity.
Residential HVAC repairs and system replacements serving Concord and the Charlotte metro. Manual J sizing: per their site, they pull a real Manual J on replacements. Aeroseal duct sealing: Aeroseal-certified duct sealing is listed. Emergency dispatch: after-hours answering and 24/7 emergency dispatch are advertised.
Vouched Score breakdown — 82/100
Above the Concord, NC HVAC average of 79/100. Ranks #2 of 5 listed HVAC providers in Concord, NC.
Editorial Review
79
44%
Yelp Rating
42
3%
Google Rating
97
16%
Local Search Rank
80
9%
Review Sentiment
82
14%
Years in Business
100
4%
Google Review Volume
77
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How T. Byrd's Heating and Air compares to the Concord average
| Signal | T. Byrd's Heating and Air | Concord avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 79/100 | +3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 715+ | 465+ | +251 vs avg |
| Years in business | 54+ | 44+ | +10 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.7★ vs page best 4.4★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 715+ reviews)
- Long-established (54+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Flat-rate, upfront pricing
- Specializes in AC repair
diagnostic-first approachsame-day responseflat-rate pricingclean job sites
Cons
- Lower Yelp rating than Google (2.7★ vs 4.9★)
rating divergenceyelp complaints
When to choose them — and when to consider alternatives
Choose them if
- You need AC repair
- You need duct cleaning
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 715+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp complaints would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Heat Pump Service
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Duct Work — Ductwork inspection, sealing, and replacement — addresses leakage, undersized runs, and uneven room temperatures.
- Thermostat Installation
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Concord, NC home
What T. Byrd's Heating and Air publishes about pricing
Discounts
-
10% off
As published: 10% off"…comfort for every season. Two seasonal tune-ups. 10% off repairs. 5% off new systems. No weekend or holida…" -
5% off
As published: 5% off"…y season. Two seasonal tune-ups. 10% off repairs. 5% off new systems. No weekend or holiday surcharges. Pr…"
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…dow, and we keep it. We diagnose before we quote. Flat-rate pricing, in writing , before any work begins. After-hours…"
Estimates
-
Free estimates
As published: Free estimates"…any work begins. $77 diagnostic on repair calls. Free in-home consultation on new installs. Every major brand serviced. Book…"
Flat-rate, in writing Before a wrench turns. Brands serviced Every major brand We install Daikin and Goodman. After hours A real person Not a voicemail. Chapter I · Equipment Heating & cooling. The systems that move the air. Air conditioning, furnace, and heat pump service on every major brand. We service mini-splits whoever installed them. For every season the Carolinas bring. 01 · Air Conditioning Air Conditioning Central AC, run with the diagnostic discipline a Carolina summer asks for. Repai
Contact & hours
📍
🕒
Mon–Fri 8 AM – 8 PM
after-hours emergency dispatch.
Frequently asked questions
What are the pros of T. Byrd's Heating and Air?
Based on public records and customer reviews: High Google rating (4.9★ across 715+ reviews); Long-established (54+ years in business); Emergency response: 24/7; Financing available; Flat-rate, upfront pricing; Specializes in AC repair.
What are the cons of T. Byrd's Heating and Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.7★ vs 4.9★).
When should I choose T. Byrd's Heating and Air?
Choose them if: You need AC repair; You need duct cleaning; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 715+ reviews).
When should I consider alternatives to T. Byrd's Heating and Air?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp complaints would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for T. Byrd's Heating and Air?
82/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 82/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has T. Byrd's Heating and Air been in business?
T. Byrd's Heating and Air has been operating for 54+ years in Concord, NC.
What does HVAC service typically cost when working with a Concord, NC provider like T. Byrd's Heating and Air?
Heat pump installation typically runs $4,350–$12,650, and duct cleaning runs $305–$700 in Concord, North Carolina. These are area-wide market estimates, not T. Byrd's Heating and Air's quotes. For an exact price, request a written estimate from T. Byrd's Heating and Air.
What pricing terms does T. Byrd's Heating and Air publish on their website?
T. Byrd's Heating and Air's website publishes: 10% off, Flat-rate pricing, Free estimates. Promotions and plans change — confirm currently-available terms with T. Byrd's Heating and Air before acting.
Does T. Byrd's Heating and Air do AC Repair in Concord, NC?
Yes. T. Byrd's Heating and Air lists AC Repair among its services and serves Concord, NC.
Does T. Byrd's Heating and Air do AC Replacement in Concord, NC?
Yes. T. Byrd's Heating and Air lists AC Replacement among its services and serves Concord, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
T. Byrd's Heating and Air (this company) |
82/100 | 4.9★ (715+) | 54+ | — | 2.7★ | Heat Pumps Ductwork & Sealing Upfront Pricing |
| 86/100 | 4.9★ (700+) | 21+ | — | 4.4★ | Best for Smart Thermostat Install | |
| 69/100 | 5.0★ (95+) | — | — | — | — | |
| 81/100 | 4.9★ (455+) | 49+ | — | 3.8★ | Best for New System Installation |
Listed in
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Profile last updated July 1, 2026.