Gray’s Heating & Air Conditioning

Hilton Head Island, SC Emergency AC Repair · #4 of 4 · 37+ yrs

VOUCHEDSCOREGOOD76/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 37+ years in business Review sentiment: 85/100

At a glance

Google rating
4.7★ from 120+ reviews
In business
37+ years
Services
2 Emergency AC Repair services
Service area
Hilton Head Island, SC + 1 nearby

Overview

Editorial review

Gray's advertises 24-hour emergency response alongside same-day service claims. Bryant Factory Authorized Dealer status and NATE-certified technicians are listed on the site. Hilton Head Island's coastal heat and hurricane season increase urgent cooling demand locally. Local reviewers report technicians arriving within an hour on emergency calls.

Emergency AC repair for Hilton Head Island homeowners and light commercial properties. Emergency Response states 24-hour service and same-day visits on the website. Bryant Factory Authorized Dealer and NATE-certified technicians are noted on the site. Customer reviews describe some technicians arriving within an hour on urgent calls.

Vouched Score breakdown — 76/100

Hilton Head Island, SC Emergency AC Repair average is 86/100. Ranks #4 of 4 listed Emergency AC Repair providers in Hilton Head Island, SC.

Editorial Review 72 46%
Google Rating 90 17%
Local Search Rank 62 9%
Review Sentiment 85 15%
Years in Business 100 4%
Google Review Volume 57 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Gray’s Heating & Air Conditioning compares to the Hilton Head Island average

Across 4 vetted emergency ac repair providers in Hilton Head Island, SC.

SignalGray’s Heating & Air ConditioningHilton Head Island avgDelta
Vouched Score 76/100 86/100 -10 vs avg
Google rating 4.7★ 4.9★ -0.2 vs avg
Review volume 120+ 1,040+ -921 vs avg
Years in business 37+ 38+ -1 vs avg

What customers say

Reviewers praise: punctualitysame-day responseknowledgeable techniciansclear explanations

Pros

Verified strengths
  • High Google rating (4.7★ across 120+ reviews)
  • Long-established (37+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Authorized Bryant Authorized Dealer
  • NATE-certified technicians
  • Emergency response: 24-hour
  • Financing available
  • Specializes in emergency

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day AC repair
  • You need after-hours AC repair
  • You need commercial emergency AC repair
  • You need same-day or after-hours service
  • You want manufacturer-warranty installation work
Consider alternatives if
  • You want a BBB-rated firm specifically

Services

Service area

Hilton Head Island, SC home · Ac Repair Hilton Head Island, SC home

Office: 58B Old Wild Horse Rd, Hilton Head Island, SC 29925, USA

Neighborhood: 58B Old Wild Horse Rd, Hilton Head Island, SC 29925, USA

Contact & hours

📍
🕒
Call for hours (verify availability)

Frequently asked questions

What are the pros of Gray’s Heating & Air Conditioning?
Based on public records and customer reviews: High Google rating (4.7★ across 120+ reviews); Long-established (37+ years in business); Authorized Bryant Authorized Dealer; NATE-certified technicians; Emergency response: 24-hour; Financing available; Specializes in emergency.
When should I choose Gray’s Heating & Air Conditioning?
Choose them if: You need same-day AC repair; You need after-hours AC repair; You need commercial emergency AC repair; You need same-day or after-hours service; You want manufacturer-warranty installation work.
When should I consider alternatives to Gray’s Heating & Air Conditioning?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Gray’s Heating & Air Conditioning?
76/100. Top contributing signals: Years In Business 100/100, Google Rating 90/100+ Review Sentiment 85/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Gray’s Heating & Air Conditioning been in business?
Gray’s Heating & Air Conditioning has been operating for 37+ years in Hilton Head Island, SC.
What does emergency AC repair service typically cost when working with a Hilton Head Island, SC provider like Gray’s Heating & Air Conditioning?
After-hours / weekend emergency service call typically runs $125–$245, and holiday emergency service call runs $185–$410 in Hilton Head Island, South Carolina. These are area-wide market estimates, not Gray’s Heating & Air Conditioning's quotes. For an exact price, request a written estimate from Gray’s Heating & Air Conditioning.
What pricing terms does Gray’s Heating & Air Conditioning publish on their website?
Gray’s Heating & Air Conditioning's website publishes: Free estimates. Promotions and plans change — confirm currently-available terms with Gray’s Heating & Air Conditioning before acting.
Does Gray’s Heating & Air Conditioning do Emergency HVAC Service in Hilton Head Island, SC?
Yes. Gray’s Heating & Air Conditioning lists Emergency HVAC Service among its services and serves Hilton Head Island, SC and Ac Repair Hilton Head Island, SC.
Does Gray’s Heating & Air Conditioning do Commercial HVAC in Hilton Head Island, SC?
Yes. Gray’s Heating & Air Conditioning lists Commercial HVAC among its services and serves Hilton Head Island, SC and Ac Repair Hilton Head Island, SC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Gray’s Heating & Air Conditioning (this company)
76/100 4.7★ (120+) 37+ 24/7 Live Dispatch
92/100 4.9★ (1,795+) 42+ Highest Vouched Score
Best for Weekend & Holiday Service
Best for Commercial Emergencies
92/100 5.0★ (1,330+) 45+ 4.6★
85/100 4.9★ (920+) 27+

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Profile last updated June 27, 2026.