Five Star Plumbing Heating Cooling
Spartanburg, SC Emergency AC Repair · #6 of 6 · 42+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.7★ from 215+ reviews
- In business
- 42+ years
- Yelp
- 2.4★ from 95+ reviews
- Services
- 1 Emergency AC Repair service
- Service area
- Spartanburg, SC + 1 nearby
Overview
Editorial review
Five Star advertises same-day and 24/7 emergency AC response across the Upstate. Five Star states no extra fees for evenings, weekends, and holidays. Five Star has served the Upstate since 1984, about 40+ years locally. Google reviews often note fast arrivals and same-day repairs.
Emergency AC repair across Upstate South Carolina and parts of Western North Carolina. No Overtime Charge: the website states no extra fees for evenings, weekends, and holidays. Live Dispatch: the site says a real person answers the phone 24/7. Years in Business: 40+ years in operation and financing options are available.
Vouched Score breakdown — 66/100
Spartanburg, SC Emergency AC Repair average is 77/100. Ranks #6 of 6 listed Emergency AC Repair providers in Spartanburg, SC.
Editorial Review
68
44%
Yelp Rating
35
3%
Google Rating
90
16%
Local Search Rank
36
9%
Review Sentiment
50
14%
Years in Business
100
4%
Google Review Volume
63
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Five Star Plumbing Heating Cooling compares to the Spartanburg average
| Signal | Five Star Plumbing Heating Cooling | Spartanburg avg | Delta |
|---|---|---|---|
| Vouched Score | 66/100 | 77/100 | -11 vs avg |
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 215+ | 1,040+ | -824 vs avg |
| Years in business | 42+ | 59+ | -17 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.7★ across 215+ reviews)
- Long-established (42+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
punctualityfast repairshelpful troubleshooting
Cons
- Lower Yelp rating than Google (2.4★ vs 4.7★)
- Mixed customer sentiment (score 50/100)
low Yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need after-hours AC repair
- You need weekend & holiday AC repair
- You need same-day AC repair
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- Reports of low Yelp rating would be a deal-breaker for you
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Spartanburg, SC home · Ac Repair Spartanburg, SC home
What Five Star Plumbing Heating Cooling publishes about pricing
Maintenance plans
-
Comfort Club
As published: Comfort Club"…ts of Western NC Apply for Financing Careers Home Comfort Club Blog Coupons Reviews Contact Heating & Air Furnac…" -
Maintenance Plan
As published: Maintenance Plan"…ng & Air Indoor Air Quality Generators Electrical Maintenance Plan Generator Sales & Installations At Five Star Plum…"
Estimates
-
Free estimates
As published: Free estimates"…. We are proud to provide 24/7 emergency service, free estimates, and a 100% satisfaction guarantee. As your trust…"
Contact & hours
Frequently asked questions
What are the pros of Five Star Plumbing Heating Cooling?
Based on public records and customer reviews: High Google rating (4.7★ across 215+ reviews); Long-established (42+ years in business); Emergency response: 24/7; Financing available; Free estimates.
What are the cons of Five Star Plumbing Heating Cooling?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.4★ vs 4.7★); Mixed customer sentiment (score 50/100).
When should I choose Five Star Plumbing Heating Cooling?
Choose them if: You need after-hours AC repair; You need weekend & holiday AC repair; You need same-day AC repair; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Five Star Plumbing Heating Cooling?
Consider alternatives if: Reports of low Yelp rating would be a deal-breaker for you; Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Five Star Plumbing Heating Cooling?
66/100. Top contributing signals: Years In Business 100/100, Google Rating 90/100, Yelp Review Count 86/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Five Star Plumbing Heating Cooling been in business?
Five Star Plumbing Heating Cooling has been operating for 42+ years in Spartanburg, SC.
What does emergency AC repair service typically cost when working with a Spartanburg, SC provider like Five Star Plumbing Heating Cooling?
After-hours / weekend emergency service call typically runs $125–$255, and holiday emergency service call runs $190–$420 in Spartanburg, South Carolina. These are area-wide market estimates, not Five Star Plumbing Heating Cooling's quotes. For an exact price, request a written estimate from Five Star Plumbing Heating Cooling.
What pricing terms does Five Star Plumbing Heating Cooling publish on their website?
Five Star Plumbing Heating Cooling's website publishes: Comfort Club, Free estimates. Promotions and plans change — confirm currently-available terms with Five Star Plumbing Heating Cooling before acting.
Does Five Star Plumbing Heating Cooling do Emergency HVAC Service in Spartanburg, SC?
Yes. Five Star Plumbing Heating Cooling lists Emergency HVAC Service among its services and serves Spartanburg, SC and Ac Repair Spartanburg, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Five Star Plumbing Heating Cooling (this company) |
66/100 | 4.7★ (215+) | 42+ | — | 2.4★ | No Overtime or Holiday Surcharge |
| 78/100 | 4.8★ (3,700+) | 50+ | — | 1.7★ | Best for Weekend & Holiday Service | |
| 81/100 | 4.9★ (875+) | 75+ | — | 3.4★ | Best for No-Cooling Emergencies | |
| 87/100 | 4.9★ (1,030+) | — | — | 3.5★ | Highest Vouched Score Best NATE-Certified Shop |
Listed in
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Profile last updated June 27, 2026.