Astello - Ductless Heat Pump & Mini-Split Services
Troy, NY Emergency AC Repair · 15+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 15+ years in business
EPA Certified
Review sentiment: 92/100
Overview
Astello states furnace and ductless heat-pump repair is a core service. Astello lists Mitsubishi, Senville, and Cooper & Hunter dealer status. Astello states same-day emergency response and same-day estimates are available. Astello notes 15+ years serving Capital Region homeowners. Astello says they handle NYS Clean Heat rebate paperwork for eligible Troy projects.
Astello repairs ductless heat pumps and mini-splits across the Capital Region, focusing on heating reliability. Manufacturer dealer status: Mitsubishi Authorized Dealer and Cooper & Hunter Gold Dealer. Free in-home estimates and same-day, itemized fixed-price quotes are offered. Astello notes 15+ years serving older homes and tricky retrofit spaces.
Score breakdown
Editorial Review
74
46%
Google Rating
100
17%
Local Search Rank
62
9%
Review Sentiment
92
15%
Years in Business
70
4%
Review Volume
42
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
What customers say
Reviewers praise:
fast schedulingsame-day serviceclean installations
Pros
Strengths
- Long-established (15+ years in business)
When to choose them
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You prefer a family-owned operation
Services
Service area
Troy, NYhome
Published pricing
Pricing model
-
Transparent pricing
As published: Transparent pricing"…imate Not sure which system fits your home? Fast, transparent pricing: Request an itemized, fixed-price quote. Same-day…" -
No hidden fees
As published: No hidden fees"…n in-home estimate with a clear written quote and no hidden fees, plus any NYS Clean Heat rebates you qualify for.…"
Estimates
-
Free estimates
As published: Free estimates"…quote HVAC Installation General heating & cooling Free in-home estimate Not sure which system fits your home? Fast, trans…"
Guarantees & credentials
- Licensed
- Fully Insured
- EPA Certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📞
🌐
📍
🕒
By appointment · 7 days a week
Frequently asked questions
What are the pros of Astello - Ductless Heat Pump & Mini-Split Services?
Based on public records and customer reviews: Long-established (15+ years in business); Authorized Mitsubishi Authorized Dealer; Emergency response: same-day; Financing available; Free estimates; Flat-rate, upfront pricing.
When should I choose Astello - Ductless Heat Pump & Mini-Split Services?
Choose them if: You need same-day or after-hours service; You want manufacturer-warranty installation work; You need to finance the work; You prefer a family-owned operation.
What is the Vouched Score for Astello - Ductless Heat Pump & Mini-Split Services?
77/100. Top contributing signals: Google Rating 100/100+ Review Sentiment 92/100, Llm Score 74/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Astello - Ductless Heat Pump & Mini-Split Services been in business?
Astello - Ductless Heat Pump & Mini-Split Services has been operating for 15+ years in Troy, NY.
How can I contact Astello - Ductless Heat Pump & Mini-Split Services?
Call Astello - Ductless Heat Pump & Mini-Split Services at +1-518-749-3589. Address: 1с, 33 Cottage St, Troy, NY 12180, USA.
What does emergency AC repair service typically cost when working with a Troy, NY provider like Astello - Ductless Heat Pump & Mini-Split Services?
After-hours / weekend emergency service call typically runs $150–$300, and holiday emergency service call runs $225–$495 in Troy, New York. These are area-wide market estimates, not Astello - Ductless Heat Pump & Mini-Split Services's quotes. For an exact price, request a written estimate from Astello - Ductless Heat Pump & Mini-Split Services.
What pricing terms does Astello - Ductless Heat Pump & Mini-Split Services publish on their website?
Astello - Ductless Heat Pump & Mini-Split Services's website publishes: Transparent pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Astello - Ductless Heat Pump & Mini-Split Services before acting.
Does Astello - Ductless Heat Pump & Mini-Split Services do Furnace Repair in Troy, NY?
Yes. Astello - Ductless Heat Pump & Mini-Split Services lists Furnace Repair among its services and serves Troy, NY and Ac Repair Troy, NY. Call +1-518-749-3589 for a quote.
Does Astello - Ductless Heat Pump & Mini-Split Services do Emergency HVAC Service in Troy, NY?
Yes. Astello - Ductless Heat Pump & Mini-Split Services lists Emergency HVAC Service among its services and serves Troy, NY and Ac Repair Troy, NY. Call +1-518-749-3589 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | |
|---|---|---|---|
Astello - Ductless Heat Pump & Mini-Split Services (this company) ⭐ Most Transparent Pricing · ⭐ Furnace Tune-Up & Maintenance |
77/100 | 5.0★ (35+) | 15+ |
DuPree Heating And Cooling LLC ⭐ Best for Commercial Emergencies |
71/100 | 4.8★ (65+) | 10+ |
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Profile last updated July 26, 2026.