Quality Air
Asheville, NC Furnace Repair · #2 of 7 · 36+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 1,365+ reviews
- In business
- 36+ years
- Yelp
- 2.1★ from 40+ reviews
- Services
- 2 Furnace Repair services
- Service area
- Asheville, NC + 1 nearby
Overview
Editorial review
Furnace repair and heating service for Bryant and Carrier systems, per their site.
Furnace repair and heating service for Bryant and Carrier systems in Asheville. Years in business: 35+ years (since 1990). Emergency response: site reports 24/7 availability for no-heat calls. Maintenance: Quality Club membership and furnace tune-ups advertised with priority scheduling.
Vouched Score breakdown — 77/100
Above the Asheville, NC Furnace Repair average of 76/100. Ranks #2 of 7 listed Furnace Repair providers in Asheville, NC.
Editorial Review
72
44%
Yelp Rating
28
3%
Google Rating
93
16%
Local Search Rank
91
9%
Review Sentiment
65
14%
Years in Business
100
4%
Google Review Volume
85
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Quality Air compares to the Asheville average
| Signal | Quality Air | Asheville avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 76/100 | +1 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 1,365+ | 700+ | +664 vs avg |
| Years in business | 36+ | 46+ | -10 vs avg |
What customers say
Where they stand on this page:
Lowest Yelp rating on the page (2.1★ vs page best 3.7★)
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 1,365+ reviews)
- Long-established (36+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
Cons
- Lower Yelp rating than Google (2.1★ vs 4.8★)
- Mixed customer sentiment (score 65/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need furnace tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 1,365+ reviews)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
Service area
Asheville, NC home · Repair Asheville, NC home
Guarantees & credentials
- Licensed technicians
- Licensed professionals
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Quality Air?
Based on public records and customer reviews: High Google rating (4.8★ across 1,365+ reviews); Long-established (36+ years in business); Emergency response: 24/7; Financing available.
What are the cons of Quality Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.1★ vs 4.8★); Mixed customer sentiment (score 65/100).
When should I choose Quality Air?
Choose them if: You need no-heat / emergency furnace repair; You need furnace tune-up & maintenance; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.8★, 1,365+ reviews).
When should I consider alternatives to Quality Air?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Quality Air?
77/100. Top contributing signals: Years In Business 100/100, Google Rating 93/100, Google Position 91/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Quality Air been in business?
Quality Air has been operating for 36+ years in Asheville, NC.
What does furnace repair service typically cost when working with a Asheville, NC provider like Quality Air?
Furnace service call / diagnostic fee typically runs $60–$160, and hot surface igniter replacement runs $120–$360 in Asheville, North Carolina. These are area-wide market estimates, not Quality Air's quotes. For an exact price, request a written estimate from Quality Air.
What pricing terms does Quality Air publish on their website?
Quality Air's website publishes: membership program. Promotions and plans change — confirm currently-available terms with Quality Air before acting.
Does Quality Air do Furnace Repair in Asheville, NC?
Yes. Quality Air lists Furnace Repair among its services and serves Asheville, NC and Repair Asheville, NC.
Does Quality Air do Emergency HVAC Service in Asheville, NC?
Yes. Quality Air lists Emergency HVAC Service among its services and serves Asheville, NC and Repair Asheville, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Quality Air (this company) |
77/100 | 4.8★ (1,365+) | 36+ | — | 2.1★ | — |
| 77/100 | 4.8★ (715+) | 105+ | — | 2.4★ | — | |
| 71/100 | 4.7★ (195+) | 21+ | — | 3.7★ | — | |
| 77/100 | 4.8★ (145+) | 63+ | — | — | Best for Commercial Furnace Repair Best NATE-Certified Shop Best Manufacturer-Authorized Repair |
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Profile last updated July 5, 2026.