Casteel Heating, Cooling, Plumbing & Electrical
Marietta, GA Furnace Repair · #7 of 9 · 39+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.8★ from 10,410+ reviews
- In business
- 39+ years
- Yelp
- 2.1★ from 355+ reviews
- Services
- 2 Furnace Repair services
- Service area
- Marietta, GA + 1 nearby
Overview
Editorial review
Emergency response: 24/7 service is advertised with no emergency charges. Casteel states flat-rate pricing and 0% financing on major repairs. Founded 1987 — 35+ years serving Marietta and metro Atlanta homes. The company advertises same-day visits and next-day installations for urgent heating needs. Google reviews emphasize prompt same-day repairs and trained technicians on service calls.
Furnace repair and diagnostics serving Marietta, GA and metro Atlanta homes. Founded 1987, reporting 35+ years in local home services. Emergency response: 24/7 service advertised with no emergency charges. Flat-rate pricing and 0% financing on major repairs are advertised.
Vouched Score breakdown — 77/100
Marietta, GA Furnace Repair average is 81/100. Ranks #7 of 9 listed Furnace Repair providers in Marietta, GA.
Editorial Review
73
44%
Yelp Rating
28
3%
Google Rating
93
16%
Local Search Rank
70
9%
Review Sentiment
65
14%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Casteel Heating, Cooling, Plumbing & Electrical compares to the Marietta average
| Signal | Casteel Heating, Cooling, Plu… | Marietta avg | Delta |
|---|---|---|---|
| Vouched Score | 77/100 | 81/100 | -4 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 10,410+ | 4,395+ | +6016 vs avg |
| Years in business | 39+ | 37+ | +2 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.8★ across 10,410+ reviews)
- Long-established (39+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- Financing available
- Flat-rate, upfront pricing
- Specializes in emergency
same-day servicetransparent pricingfast repairstrained technicians
Cons
- Lower Yelp rating than Google (2.1★ vs 4.8★)
- Mixed customer sentiment (score 65/100)
yelp low ratingcross-platform divergence
When to choose them — and when to consider alternatives
Choose them if
- You need no-heat / emergency furnace repair
- You need gas furnace & combustion repair
- You need furnace tune-up & maintenance
- You need same-day or after-hours service
- You need to finance the work
Consider alternatives if
- Reports of cross-platform divergence would be a deal-breaker for you
- Reports of yelp low rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Repair
- Emergency HVAC Service
Service area
Marietta, GA home · Repair Marietta, GA home
What Casteel Heating, Cooling, Plumbing & Electrical publishes about pricing
Maintenance plans
-
Membership Program
As published: Membership Program"…Special Offers MENU MENU Home About Us Financing Membership Program Why Casteel 24/7 Emergency Services Up Front Pric…"
Financing
-
0% financing
As published: 0% financing"…with same-day service and next-day installations! 0% Financing on Major Repairs Book Your Same-Day Visit: Schedu…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…rship Program Why Casteel 24/7 Emergency Services Up Front Pricing Next Day Installation Warranty Protection Trained…"
Guarantees & credentials
- Licensed plumber
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Casteel Heating, Cooling, Plumbing & Electrical?
Based on public records and customer reviews: High Google rating (4.8★ across 10,410+ reviews); Long-established (39+ years in business); Emergency response: 24/7; Satisfaction guarantee; Financing available; Flat-rate, upfront pricing; Specializes in emergency.
What are the cons of Casteel Heating, Cooling, Plumbing & Electrical?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.1★ vs 4.8★); Mixed customer sentiment (score 65/100).
When should I choose Casteel Heating, Cooling, Plumbing & Electrical?
Choose them if: You need no-heat / emergency furnace repair; You need gas furnace & combustion repair; You need furnace tune-up & maintenance; You need same-day or after-hours service; You need to finance the work.
When should I consider alternatives to Casteel Heating, Cooling, Plumbing & Electrical?
Consider alternatives if: Reports of cross-platform divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Casteel Heating, Cooling, Plumbing & Electrical?
77/100. Top contributing signals: Years In Business 100/100, Yelp Review Count 100/100, Google Review Count 100/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Casteel Heating, Cooling, Plumbing & Electrical been in business?
Casteel Heating, Cooling, Plumbing & Electrical has been operating for 39+ years in Marietta, GA.
What does furnace repair service typically cost when working with a Marietta, GA provider like Casteel Heating, Cooling, Plumbing & Electrical?
Furnace service call / diagnostic fee typically runs $65–$175, and hot surface igniter replacement runs $130–$395 in Marietta, Georgia. These are area-wide market estimates, not Casteel Heating, Cooling, Plumbing & Electrical's quotes. For an exact price, request a written estimate from Casteel Heating, Cooling, Plumbing & Electrical.
What pricing terms does Casteel Heating, Cooling, Plumbing & Electrical publish on their website?
Casteel Heating, Cooling, Plumbing & Electrical's website publishes: Membership Program, 0% financing, Upfront pricing. Promotions and plans change — confirm currently-available terms with Casteel Heating, Cooling, Plumbing & Electrical before acting.
Does Casteel Heating, Cooling, Plumbing & Electrical do Furnace Repair in Marietta, GA?
Yes. Casteel Heating, Cooling, Plumbing & Electrical lists Furnace Repair among its services and serves Marietta, GA and Repair Marietta, GA.
Does Casteel Heating, Cooling, Plumbing & Electrical do Emergency HVAC Service in Marietta, GA?
Yes. Casteel Heating, Cooling, Plumbing & Electrical lists Emergency HVAC Service among its services and serves Marietta, GA and Repair Marietta, GA.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Casteel Heating, Cooling, Plumbing & Electrical (this company) |
77/100 | 4.8★ (10,410+) | 39+ | — | 2.1★ | — |
| 78/100 | 4.9★ (10,915+) | — | — | 2.4★ | Best for Gas Valve & Combustion Repair | |
| 74/100 | 4.8★ (10,920+) | 60+ | — | 1.9★ | — | |
| 88/100 | 4.9★ (1,830+) | 64+ | — | — | — |
Listed in
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Profile last updated June 26, 2026.