5 Star Charleston
Charleston, SC Furnace Replacement · #6 of 9
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 4.3★ (6)
Review sentiment: 90/100
At a glance
- Google rating
- 4.9★ from 285+ reviews
- Yelp
- 4.3★ from 6 reviews
- Services
- 2 Furnace Replacement services
- Service area
- Charleston, SC + 1 nearby
Overview
Editorial review
Website notes preferred Lennox dealer status for furnace installs. Family-owned operation lists financing and free estimates. Emergency same-day response is advertised for urgent heating failures. Charleston's coastal humidity increases outdoor-equipment corrosion risk locally.
Furnace replacement and heating services focused on Charleston homes. Website notes preferred Lennox dealer status for installation work. Financing options and free estimates are advertised on the site. Same-day emergency response is listed for urgent heating failures.
Vouched Score breakdown — 75/100
Charleston, SC Furnace Replacement average is 78/100. Ranks #6 of 9 listed Furnace Replacement providers in Charleston, SC.
Editorial Review
74
46%
Yelp Rating
82
3%
Google Rating
97
17%
Local Search Rank
25
9%
Review Sentiment
90
15%
Google Review Volume
66
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How 5 Star Charleston compares to the Charleston average
| Signal | 5 Star Charleston | Charleston avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 78/100 | -3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 285+ | 1,100+ | -815 vs avg |
What customers say
Pros
Verified strengths
- High Google rating (4.9★ across 285+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
Choose them if
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Charleston, SC home · Replacement Charleston, SC home
What 5 Star Charleston publishes about pricing
Maintenance plans
-
Maintenance Club
As published: Maintenance Club"…t Home About About Us Areas We Serve Blog Careers Maintenance Club REVIEWS Specials Air Conditioning Air Conditionin…"
Financing
-
0% financing
As published: 0% financing"…a new air conditioner at a low monthly rate with 0% interest. For more information about our financing options…"
Estimates
-
Free estimates
As published: Free estimates"…ence. Additionally, we offer flexible financing & free estimates on all installations and replacements. If you are…"
Contact & hours
Frequently asked questions
What are the pros of 5 Star Charleston?
Based on public records and customer reviews: High Google rating (4.9★ across 285+ reviews); Emergency response: same-day; Financing available; Free estimates.
When should I choose 5 Star Charleston?
Choose them if: You need same-day furnace replacement; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation.
When should I consider alternatives to 5 Star Charleston?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for 5 Star Charleston?
75/100. Top contributing signals: Google Rating 97/100+ Review Sentiment 90/100, Yelp Rating 82/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does furnace replacement service typically cost when working with a Charleston, SC provider like 5 Star Charleston?
Full gas furnace replacement typically runs $2,600–$5,650, and high-efficiency condensing furnace runs $3,900–$8,250 in Charleston, South Carolina. These are area-wide market estimates, not 5 Star Charleston's quotes. For an exact price, request a written estimate from 5 Star Charleston.
What pricing terms does 5 Star Charleston publish on their website?
5 Star Charleston's website publishes: Maintenance Club, 0% financing, Free estimates. Promotions and plans change — confirm currently-available terms with 5 Star Charleston before acting.
Does 5 Star Charleston do Furnace Replacement in Charleston, SC?
Yes. 5 Star Charleston lists Furnace Replacement among its services and serves Charleston, SC and Replacement Charleston, SC.
Does 5 Star Charleston do Emergency HVAC Service in Charleston, SC?
Yes. 5 Star Charleston lists Emergency HVAC Service among its services and serves Charleston, SC and Replacement Charleston, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
5 Star Charleston (this company) |
75/100 | 4.9★ (285+) | — | — | 4.3★ | — |
| 81/100 | 4.9★ (1,050+) | 10+ | — | 4.3★ | Best for Commercial Furnace Replacement | |
| 83/100 | 4.9★ (885+) | 54+ | — | 3.7★ | Best for Honest Replace-vs-Repair Best Manufacturer-Authorized Installer |
|
| 72/100 | 4.9★ (260+) | 33+ | — | 3.5★ | — |
Listed in
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Profile last updated June 29, 2026.