5 Star Charleston
Charleston, SC HVAC · #6 of 10
5 Star Charleston as a HVAC provider
Charleston, SC HVAC · #6 of 10
5 Star Charleston focuses on fast residential AC repair and system replacements. Per their site, they list Lennox Premier Dealer status. The website notes same-day emergency response for urgent cooling calls. Charleston's heat and high humidity make reliable cooling critical for homes here. The company says it is family owned and advertises financing and free estimates.
Residential HVAC repair and replacement in Charleston, focused on cooling and Lennox systems. Lennox Premier Dealer status is stated on their site. Same-day emergency response is listed on the company website. Financing options and free estimates are advertised for installations and replacements.
| Signal | 5 Star Charleston | Charleston avg | Delta |
|---|---|---|---|
| Vouched Score | 78/100 | 78/100 | matches city average |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 280+ | 1,340+ | -1060 vs avg |
- High Google rating (4.9★ across 280+ reviews)
- Authorized Lennox Premier Dealer
- Emergency response: same-day
- Financing available
- Free estimates
- Specializes in AC repair
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You prefer a family-owned operation
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
5 Star Charleston (this company) |
78/100 | 4.9★ (280+) | — | — | 4.3★ | — |
| 84/100 | 4.9★ (1,045+) | 10+ | — | 4.3★ | — | |
| 80/100 | 4.9★ (885+) | 54+ | — | 3.7★ | Most Transparent Pricing Best Manufacturer-Authorized Repair |
|
| 75/100 | 4.9★ (260+) | 33+ | — | 3.5★ | — |
Company-wide signals
True across every category below.
Preferred Lennox dealer status appears on the company site. Five Star Charleston lists same-day emergency response. The company advertises free estimates and flexible financing options. 5 Star Charleston notes family-owned roots and local Charleston experience. Charleston's humid summer climate makes quick leak diagnosis especially important.
Choose them for AC Repair if
- You need AC tune-up & maintenance
5 Star Charleston lists full central AC system replacement with Lennox equipment. 5 Star Charleston advertises same-day emergency response (subject to availability). 5 Star Charleston notes flexible financing and free estimates on installations. Charleston's hot, humid summers increase cooling load and dehumidification needs for homeowners. Local reviews report professional installations and prompt emergency response.
Choose them for AC Replacement if
- You need same-day AC replacement
5 Star Charleston lists furnace repair and diagnostics with detailed service pages. The company lists a preferred Lennox dealer relationship. The website advertises same-day emergency response for no-heat calls. 5 Star Charleston notes free estimates and financing options on installations. The team highlights maintenance plans for Charleston's humid coastal climate.
Choose them for Furnace Repair if
- You need no-heat / emergency furnace repair
- You need furnace tune-up & maintenance
Website notes preferred Lennox dealer status for furnace installs. Family-owned operation lists financing and free estimates. Emergency same-day response is advertised for urgent heating failures. Charleston's coastal humidity increases outdoor-equipment corrosion risk locally.
Choose them for Furnace Replacement if
- You need same-day furnace replacement
What customers say
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Published pricing
Maintenance plans
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Maintenance Club
As published: Maintenance Club"…t Home About About Us Areas We Serve Blog Careers Maintenance Club REVIEWS Specials Air Conditioning Air Conditionin…"
Financing
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0% financing
As published: 0% financing"…a new air conditioner at a low monthly rate with 0% interest. For more information about our financing options…"
Estimates
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Free estimates
As published: Free estimates"…ence. Additionally, we offer flexible financing & free estimates on all installations and replacements. If you are…"
Contact & hours
Frequently asked questions
What are the pros of 5 Star Charleston?
When should I choose 5 Star Charleston?
What is the Vouched Score for 5 Star Charleston?
How can I contact 5 Star Charleston?
What does HVAC service typically cost when working with a Charleston, SC provider like 5 Star Charleston?
What pricing terms does 5 Star Charleston publish on their website?
Does 5 Star Charleston do AC Repair in Charleston, SC?
Does 5 Star Charleston do AC Replacement in Charleston, SC?
Does 5 Star Charleston do Mini-Split Systems in Charleston, SC?
Does 5 Star Charleston do Heat Pump Service in Charleston, SC?
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Profile last updated June 26, 2026.