Terrace Heating & Air
Charleston, SC HVAC · #8 of 10 · 33+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 260+ reviews
- In business
- 33+ years
- Yelp
- 3.5★ from 8 reviews
- Services
- 8 HVAC services
- Service area
- Charleston, SC
Overview
Editorial review
Terrace focuses on Mitsubishi ductless mini-splits and whole-home retrofits. Family owned since 1993, Terrace lists over 30 years in service. Charleston's humid, salt-air climate favors timely coil and refrigerant care. Terrace states same-day and 24/7 emergency response for no-heat or no-cool calls.
Residential HVAC repair and installations focused on air conditioning and ductless systems in Charleston. Family owned since 1993 with 30+ years of local service. Mitsubishi ductless systems are a named product on their equipment pages. Terrace advertises free replacement estimates and 0% financing options.
Vouched Score breakdown — 75/100
Charleston, SC HVAC average is 80/100. Ranks #8 of 10 listed HVAC providers in Charleston, SC.
Editorial Review
74
44%
Yelp Rating
62
3%
Google Rating
97
16%
Local Search Rank
48
9%
Review Sentiment
70
14%
Years in Business
100
4%
Google Review Volume
65
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Terrace Heating & Air compares to the Charleston average
| Signal | Terrace Heating & Air | Charleston avg | Delta |
|---|---|---|---|
| Vouched Score | 75/100 | 80/100 | -5 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 260+ | 1,340+ | -1082 vs avg |
| Years in business | 33+ | 40+ | -7 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 260+ reviews)
- Long-established (33+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
Cons
- Lower Yelp rating than Google (3.5★ vs 4.9★)
cross-platform divergence
When to choose them — and when to consider alternatives
Choose them if
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (33+ years in business)
Consider alternatives if
- Reports of cross-platform divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair — Diagnostics and repair of central air conditioning systems — refrigerant leaks, capacitor and contactor failures, condenser fan motors, and thermostat issues.
- AC Replacement — Removal and replacement of an aging or failed central A/C — typically condenser, evaporator coil, and refrigerant lines.
- HVAC Installation — Full HVAC system installation including indoor and outdoor equipment, ductwork tie-in, and refrigerant work.
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
- Mini-Split Systems — Mini-split installation and service — typically ductless, used for additions or zoned comfort.
- Indoor Air Quality — Indoor air-quality work: high-MERV filtration, UV systems, humidifiers/dehumidifiers, and duct sanitization.
- Heating System Replacement — Replacement of an aging or failed heating system, typically a furnace or heat-pump indoor unit.
- Thermostat Installation
Service area
Charleston, SC home
What Terrace Heating & Air publishes about pricing
Financing
-
0% financing
As published: 0% financing"…ur free replacement estimate. Get A Free Estimate 0% Financing Whether you are wanting to finance a new system o…"
Estimates
-
Free estimates
As published: Free estimates"…Shop Filters Apply For Financing Schedule Service Free Estimates Shop Now 24/7 HVAC Service Call Today! Air Condit…"
Contact & hours
Frequently asked questions
What are the pros of Terrace Heating & Air?
Based on public records and customer reviews: High Google rating (4.9★ across 260+ reviews); Long-established (33+ years in business); Emergency response: 24/7; Financing available; Free estimates.
What are the cons of Terrace Heating & Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.5★ vs 4.9★).
When should I choose Terrace Heating & Air?
Choose them if: You need to finance the work; You prefer a family-owned operation; You value a long-tenured local operator (33+ years in business).
When should I consider alternatives to Terrace Heating & Air?
Consider alternatives if: Reports of cross-platform divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Terrace Heating & Air?
75/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Llm Score 74/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Terrace Heating & Air been in business?
Terrace Heating & Air has been operating for 33+ years in Charleston, SC.
What does HVAC service typically cost when working with a Charleston, SC provider like Terrace Heating & Air?
AC repair typically runs $130–$565, and full AC system replacement runs $4,800–$11,300 in Charleston, South Carolina. These are area-wide market estimates, not Terrace Heating & Air's quotes. For an exact price, request a written estimate from Terrace Heating & Air.
What pricing terms does Terrace Heating & Air publish on their website?
Terrace Heating & Air's website publishes: 0% financing, Free estimates. Promotions and plans change — confirm currently-available terms with Terrace Heating & Air before acting.
Does Terrace Heating & Air do AC Repair in Charleston, SC?
Yes. Terrace Heating & Air lists AC Repair among its services and serves Charleston, SC.
Does Terrace Heating & Air do AC Replacement in Charleston, SC?
Yes. Terrace Heating & Air lists AC Replacement among its services and serves Charleston, SC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Terrace Heating & Air (this company) |
75/100 | 4.9★ (260+) | 33+ | — | 3.5★ | — |
| 82/100 | 4.9★ (655+) | — | — | 3.7★ | Best for Geothermal | |
| 86/100 | 4.9★ (1,305+) | 12+ | — | 3.8★ | Best for Rebates & Tax Credits Best NATE-Certified Team |
|
| 88/100 | 4.9★ (6,560+) | 92+ | — | 2.9★ | Best for Ductwork & Sealing |
Listed in
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Profile last updated June 26, 2026.