Dilling Heating, Cooling, Plumbing & Electrical
Charlotte, NC Furnace Replacement · #4 of 13 · 71+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 6,230+ reviews
- In business
- 71+ years
- Yelp
- 2.4★ from 40+ reviews
- Services
- 2 Furnace Replacement services
- Service area
- Charlotte, NC + 1 nearby
Overview
Editorial review
Furnace replacement focus is emphasized on the website as a core service offering. Dilling states flat-rate pricing and financing are available for high-ticket changeouts. Dilling lists emergency service and says they respond 24/7 for urgent heating failures. Dilling notes long local tenure, serving Charlotte since 1955.
Furnace replacement for Charlotte-area homes, with gas furnace changeouts listed as a specialty. Founded in 1955, about 70+ years serving Charlotte and the Carolinas. Emergency service available, with the website stating 24/7 response for urgent heating failures.
Vouched Score breakdown — 82/100
Above the Charlotte, NC Furnace Replacement average of 77/100. Ranks #4 of 13 listed Furnace Replacement providers in Charlotte, NC.
Editorial Review
76
44%
Yelp Rating
35
3%
Google Rating
97
16%
Local Search Rank
77
9%
Review Sentiment
78
14%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Dilling Heating, Cooling, Plumbing & Electrical compares to the Charlotte average
| Signal | Dilling Heating, Cooling, Plu… | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 77/100 | +5 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 6,230+ | 1,665+ | +4564 vs avg |
| Years in business | 71+ | 47+ | +24 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 6,230+ reviews)
- Long-established (71+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Flat-rate, upfront pricing
- Specializes in furnace replacement
Cons
- Lower Yelp rating than Google (2.4★ vs 4.9★)
yelp 2.4★rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day furnace replacement
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 6,230+ reviews)
- You value a long-tenured local operator (71+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp 2.4★ would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Furnace Replacement
- Emergency HVAC Service
Service area
Charlotte, NC home · Replacement Charlotte, NC home
What Dilling Heating, Cooling, Plumbing & Electrical publishes about pricing
Maintenance plans
-
Maintenance Program
As published: Maintenance Program"…inancing Areas Served Blog Community Partnerships Maintenance Program Buy Filters Reviews Contact Us Built on Generatio…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…ied in their trade, show up on time, and give you upfront pricing before any work begins. We carry fully stocked tr…"
First Name Last Name Email Phone Zip Code Message By submitting this form and signing up for texts, you consent to receive text messages from Dilling Heating, Cooling, Plumbing, Drains, Electrical, & Generators at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply
Guarantees & credentials
- Licensed Plumbers
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Dilling Heating, Cooling, Plumbing & Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 6,230+ reviews); Long-established (71+ years in business); Emergency response: 24/7; Financing available; Flat-rate, upfront pricing; Specializes in furnace replacement.
What are the cons of Dilling Heating, Cooling, Plumbing & Electrical?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.4★ vs 4.9★).
When should I choose Dilling Heating, Cooling, Plumbing & Electrical?
Choose them if: You need same-day furnace replacement; You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 6,230+ reviews); You value a long-tenured local operator (71+ years in business).
When should I consider alternatives to Dilling Heating, Cooling, Plumbing & Electrical?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp 2.4★ would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Dilling Heating, Cooling, Plumbing & Electrical?
82/100. Top contributing signals: Years In Business 100/100, Google Review Count 100/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Dilling Heating, Cooling, Plumbing & Electrical been in business?
Dilling Heating, Cooling, Plumbing & Electrical has been operating for 71+ years in Charlotte, NC.
What does furnace replacement service typically cost when working with a Charlotte, NC provider like Dilling Heating, Cooling, Plumbing & Electrical?
Full gas furnace replacement typically runs $2,600–$5,650, and high-efficiency condensing furnace runs $3,950–$8,300 in Charlotte, North Carolina. These are area-wide market estimates, not Dilling Heating, Cooling, Plumbing & Electrical's quotes. For an exact price, request a written estimate from Dilling Heating, Cooling, Plumbing & Electrical.
What pricing terms does Dilling Heating, Cooling, Plumbing & Electrical publish on their website?
Dilling Heating, Cooling, Plumbing & Electrical's website publishes: Maintenance Program, Upfront pricing. Promotions and plans change — confirm currently-available terms with Dilling Heating, Cooling, Plumbing & Electrical before acting.
Does Dilling Heating, Cooling, Plumbing & Electrical do Furnace Replacement in Charlotte, NC?
Yes. Dilling Heating, Cooling, Plumbing & Electrical lists Furnace Replacement among its services and serves Charlotte, NC and Replacement Charlotte, NC.
Does Dilling Heating, Cooling, Plumbing & Electrical do Emergency HVAC Service in Charlotte, NC?
Yes. Dilling Heating, Cooling, Plumbing & Electrical lists Emergency HVAC Service among its services and serves Charlotte, NC and Replacement Charlotte, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Dilling Heating, Cooling, Plumbing & Electrical (this company) |
82/100 | 4.9★ (6,230+) | 71+ | — | 2.4★ | — |
| 82/100 | 4.7★ (2,380+) | 54+ | — | — | — | |
| 86/100 | 5.0★ (1,040+) | 17+ | — | 4.4★ | Best Manufacturer-Authorized Installer | |
| 72/100 | 4.8★ (260+) | 82+ | — | 3.9★ | — |
Listed in
Explore more
Profile last updated July 5, 2026.