Dilling Heating, Cooling, Plumbing & Electrical
Charlotte, NC Heat Pump Installation · #4 of 9 · 71+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 6,225+ reviews
- In business
- 71+ years
- Yelp
- 2.4★ from 40+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Charlotte, NC + 1 nearby
Overview
Editorial review
Dilling lists ducted air-source heat pump installation among core HVAC services. The company reports flat-rate pricing and financing options. Dilling notes emergency service available twenty-four-seven. The business traces back to 1955, serving Charlotte-area neighborhoods for decades. Charlotte summers drive heavy cooling demand and Duke Energy bills across Mecklenburg County.
Ducted air-source heat pump installation for Charlotte homeowners. Years in business: 70+ years operating since 1955. Financing available and flat-rate pricing, per their site. Emergency service available 24/7, per their site.
Vouched Score breakdown — 82/100
Above the Charlotte, NC Heat Pump Installation average of 81/100. Ranks #4 of 9 listed Heat Pump Installation providers in Charlotte, NC.
Editorial Review
79
44%
Yelp Rating
35
3%
Google Rating
97
16%
Local Search Rank
95
9%
Review Sentiment
60
14%
Years in Business
100
4%
Google Review Volume
100
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Dilling Heating, Cooling, Plumbing & Electrical compares to the Charlotte average
| Signal | Dilling Heating, Cooling, Plu… | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 82/100 | 81/100 | +1 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 6,225+ | 1,930+ | +4293 vs avg |
| Years in business | 71+ | 41+ | +30 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 6,225+ reviews)
- Long-established (71+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Flat-rate, upfront pricing
transparent pricingfast schedulingskilled techniciansfinancing options
Cons
- Lower Yelp rating than Google (2.4★ vs 4.9★)
- Mixed customer sentiment (score 60/100)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 6,225+ reviews)
- You value a long-tenured local operator (71+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Charlotte, NC home · Pump Install Charlotte, NC home
What Dilling Heating, Cooling, Plumbing & Electrical publishes about pricing
Maintenance plans
-
Maintenance Program
As published: Maintenance Program"…inancing Areas Served Blog Community Partnerships Maintenance Program Buy Filters Reviews Contact Us Built on Generatio…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…ied in their trade, show up on time, and give you upfront pricing before any work begins. We carry fully stocked tr…"
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Guarantees & credentials
- Licensed Plumbers
- Licensed electricians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Dilling Heating, Cooling, Plumbing & Electrical?
Based on public records and customer reviews: High Google rating (4.9★ across 6,225+ reviews); Long-established (71+ years in business); Emergency response: 24/7; Financing available; Flat-rate, upfront pricing.
What are the cons of Dilling Heating, Cooling, Plumbing & Electrical?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.4★ vs 4.9★); Mixed customer sentiment (score 60/100).
When should I choose Dilling Heating, Cooling, Plumbing & Electrical?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 6,225+ reviews); You value a long-tenured local operator (71+ years in business).
When should I consider alternatives to Dilling Heating, Cooling, Plumbing & Electrical?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Dilling Heating, Cooling, Plumbing & Electrical?
82/100. Top contributing signals: Years In Business 100/100, Google Review Count 100/100, Google Rating 97/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Dilling Heating, Cooling, Plumbing & Electrical been in business?
Dilling Heating, Cooling, Plumbing & Electrical has been operating for 71+ years in Charlotte, NC.
What does heat pump installation service typically cost when working with a Charlotte, NC provider like Dilling Heating, Cooling, Plumbing & Electrical?
Ducted air-source heat pump + air handler, full system typically runs $7,000–$13,950, and geothermal system — premium alternative runs $13,100–$30,550 in Charlotte, North Carolina. These are area-wide market estimates, not Dilling Heating, Cooling, Plumbing & Electrical's quotes. For an exact price, request a written estimate from Dilling Heating, Cooling, Plumbing & Electrical.
What pricing terms does Dilling Heating, Cooling, Plumbing & Electrical publish on their website?
Dilling Heating, Cooling, Plumbing & Electrical's website publishes: Maintenance Program, Upfront pricing. Promotions and plans change — confirm currently-available terms with Dilling Heating, Cooling, Plumbing & Electrical before acting.
Does Dilling Heating, Cooling, Plumbing & Electrical do Heat Pump Service in Charlotte, NC?
Yes. Dilling Heating, Cooling, Plumbing & Electrical lists Heat Pump Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.
Does Dilling Heating, Cooling, Plumbing & Electrical do Emergency HVAC Service in Charlotte, NC?
Yes. Dilling Heating, Cooling, Plumbing & Electrical lists Emergency HVAC Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Dilling Heating, Cooling, Plumbing & Electrical (this company) |
82/100 | 4.9★ (6,225+) | 71+ | — | 2.4★ | — |
| 87/100 | 5.0★ (1,040+) | 17+ | — | 4.4★ | — | |
| 78/100 | 4.9★ (430+) | 81+ | — | — | — | |
| 85/100 | 4.9★ (2,920+) | 51+ | — | 4.3★ | — |
Listed in
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Profile last updated July 4, 2026.