Mason & Son Plumbing & Heating Inc.
Newport News, VA Furnace Replacement · #4 of 4 · 50+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 50+ years in business
Review sentiment: 68/100
At a glance
- Google rating
- 4.3★ from 60+ reviews
- In business
- 50+ years
- Services
- 2 Furnace Replacement services
- Service area
- Newport News, VA + 1 nearby
- Phone
- +1-757-596-5166
Overview
Mason & Son lists furnace replacement, including gas furnace changeouts and same-day response.
Furnace replacement and gas furnace changeouts across Newport News and Hampton Roads. Background-checked technicians are stated on their site. Family-owned business states over 50 years of local service. Emergency response is advertised for same-day after-hours furnace failures.
Score breakdown
Newport News, VA Furnace Replacement average is 78/100. Ranks #4 of 4 listed Furnace Replacement providers in Newport News, VA.
Editorial Review
68
46%
Google Rating
77
17%
Local Search Rank
32
9%
Review Sentiment
68
15%
Years in Business
100
4%
Review Volume
49
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
vs. Newport News average
| Signal | Mason & Son Plumbing … | Newport News avg | Delta |
|---|---|---|---|
| Vouched Score | 66/100 | 78/100 | -12 vs avg |
| Google rating | 4.3★ | 4.8★ | -0.5 vs avg |
| Review volume | 60+ | 585+ | -524 vs avg |
| Years in business | 50+ | 34+ | +16 vs avg |
Pros & cons
Pros
Strengths
- Long-established (50+ years in business)
Cons
- Mixed customer sentiment (score 68/100)
When to choose them
- You need same-day or after-hours service
- You prefer a family-owned operation
- You value a long-tenured local operator (50+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
Service area
Guarantees & credentials
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
📞
🌐
✉️
📍
🕒
Monday–Friday 8 am to 5 pm
after-hours emergencies.
Frequently asked questions
What are the pros of Mason & Son Plumbing & Heating Inc.?
Based on public records and customer reviews: Long-established (50+ years in business); Background-verified team; Emergency response: same-day.
What are the cons of Mason & Son Plumbing & Heating Inc.?
Concerns flagged from public records and reviews: Mixed customer sentiment (score 68/100).
When should I choose Mason & Son Plumbing & Heating Inc.?
Choose them if: You need same-day or after-hours service; You prefer a family-owned operation; You value a long-tenured local operator (50+ years in business).
What is the Vouched Score for Mason & Son Plumbing & Heating Inc.?
66/100. Top contributing signals: Years In Business 100/100, Google Rating 77/100, Llm Score 68/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Mason & Son Plumbing & Heating Inc. been in business?
Mason & Son Plumbing & Heating Inc. has been operating for 50+ years in Newport News, VA.
How can I contact Mason & Son Plumbing & Heating Inc.?
Call Mason & Son Plumbing & Heating Inc. at +1-757-596-5166. Address: 13646 Warwick Blvd, Newport News, VA 23602, USA.
What does furnace replacement service typically cost when working with a Newport News, VA provider like Mason & Son Plumbing & Heating Inc.?
Full gas furnace replacement typically runs $2,650–$5,750, and high-efficiency condensing furnace runs $4,000–$8,400 in Newport News, Virginia. These are area-wide market estimates, not Mason & Son Plumbing & Heating Inc.'s quotes. For an exact price, request a written estimate from Mason & Son Plumbing & Heating Inc..
Does Mason & Son Plumbing & Heating Inc. do Furnace Replacement in Newport News, VA?
Yes. Mason & Son Plumbing & Heating Inc. lists Furnace Replacement among its services and serves Newport News, VA and Replacement Newport News, VA. Call +1-757-596-5166 for a quote.
Does Mason & Son Plumbing & Heating Inc. do Emergency HVAC Service in Newport News, VA?
Yes. Mason & Son Plumbing & Heating Inc. lists Emergency HVAC Service among its services and serves Newport News, VA and Replacement Newport News, VA. Call +1-757-596-5166 for a quote.
Compare with nearby providers
| Provider | Vouched | Years | |
|---|---|---|---|
Mason & Son Plumbing & Heating Inc. (this company) |
66/100 | 4.3★ (60+) | 50+ |
Hendrix Heating & Air ⭐ Highest Vouched Score · ⭐ Best for Gas Furnace Replacement |
87/100 | 5.0★ (1,225+) | 20+ |
| 75/100 | 4.8★ (350+) | 40+ | |
Dran's Heating & A/C ⭐ Best for Honest Replace-vs-Repair · ⭐ Best for High-Efficiency (95%+ AFUE) Upgrades |
83/100 | 4.9★ (705+) | 25+ |
Listed in
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Profile last updated July 20, 2026.