1st Choice Service Group Heating & Air
Asheville, NC Heat Pump Installation · #6 of 8 · NATE-certified · 19+ yrs
At a glance
- Google rating
- 4.8★ from 130+ reviews
- In business
- 19+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Asheville, NC + 1 nearby
Overview
1st Choice Service Group lists IGSHPA-accredited geothermal loop installations. The site notes Lennox Premier Dealer status for branded systems. The company says they employ NATE-certified technicians. Asheville's mountain climate demands reliable heat pump performance in both humid summers and cold winters. The website advertises same-day emergency response for urgent HVAC needs.
Ducted and geothermal heat pump installations throughout Asheville and Buncombe County. NATE-certified technicians, per their site, perform installations and service. IGSHPA accreditation is listed for geothermal loop-field work (per their site). Lennox Premier Dealer status is noted for factory-backed Lennox system installs.
Vouched Score breakdown — 71/100
Asheville, NC Heat Pump Installation average is 76/100. Ranks #6 of 8 listed Heat Pump Installation providers in Asheville, NC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How 1st Choice Service Group Heating & Air compares to the Asheville average
| Signal | 1st Choice Service Group Heat… | Asheville avg | Delta |
|---|---|---|---|
| Vouched Score | 71/100 | 76/100 | -5 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 130+ | 855+ | -726 vs avg |
| Years in business | 19+ | 46+ | -27 vs avg |
What customers say
Pros
- High Google rating (4.8★ across 130+ reviews)
- Long-established (19+ years in business)
Self-reported on their website — not independently verified.
- Authorized Lennox Premier Dealer
- NATE-certified technicians
- Emergency response: same-day
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
- You need heat pump replacement
- You need geothermal heat pump installation
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Asheville, NC home · Pump Install Asheville, NC home
Guarantees & credentials
- Certified by the IGSHPA. We
- NATE-certified
- NATE certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of 1st Choice Service Group Heating & Air?
When should I choose 1st Choice Service Group Heating & Air?
When should I consider alternatives to 1st Choice Service Group Heating & Air?
What is the Vouched Score for 1st Choice Service Group Heating & Air?
How long has 1st Choice Service Group Heating & Air been in business?
What does heat pump installation service typically cost when working with a Asheville, NC provider like 1st Choice Service Group Heating & Air?
What pricing terms does 1st Choice Service Group Heating & Air publish on their website?
Does 1st Choice Service Group Heating & Air do Heat Pump Service in Asheville, NC?
Does 1st Choice Service Group Heating & Air do Emergency HVAC Service in Asheville, NC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
1st Choice Service Group Heating & Air (this company) |
71/100 | 4.8★ (130+) | 19+ | — | — | — |
| 69/100 | 4.8★ (525+) | 33+ | — | 2.6★ | — | |
| 68/100 | 4.7★ (195+) | 21+ | — | 3.7★ | — | |
| 78/100 | 4.8★ (145+) | 63+ | — | — | — |
Listed in
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Profile last updated July 4, 2026.