Abacus Plumbing, Air Conditioning, & Electrical
Austin, TX Heat Pump Installation · #8 of 19 · 23+ yrs
At a glance
- Google rating
- 4.8★ from 5,955+ reviews
- In business
- 23+ years
- Yelp
- 2.1★ from 90+ reviews
- Services
- 1 Heat Pump Installation service
- Service area
- Austin, TX + 1 nearby
Overview
Transparent pricing with flat-rate options and free estimates, per their site.
Residential HVAC installs and replacements across Austin, including central AC and heating work.
Vouched Score breakdown — 81/100
Above the Austin, TX Heat Pump Installation average of 79/100. Ranks #8 of 19 listed Heat Pump Installation providers in Austin, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Abacus Plumbing, Air Conditioning, & Electrical compares to the Austin average
| Signal | Abacus Plumbing, Air Conditio… | Austin avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 79/100 | +2 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 5,955+ | 3,250+ | +2704 vs avg |
| Years in business | 23+ | 36+ | -13 vs avg |
What customers say
"I can't recommend Abacus enough; they are super easy to schedule with, reliable, efficient, and provide outstanding quality results. We've been able to rely on them for several needs including new electric wiring, water heater maintenance, and most recently HVAC maintenance. If you need HVAC service ask for **Pedro**! He is very knowledgeable, respectful, thorough, and does an excellent job making sure you understan…"
— Mandy G · Aug 9, 2025 · Google Reviews"Alberto installed a reverse osmosis system in my home for me. During the install he also helped me uncover an issue I had with my dishwasher for months and repaired it too! Both systems are working flawlessly now and I can’t thank him enough for his honest expert advice. He even checked back in on me a few weeks after installation just to make sure I was satisfied with the work and all was going well. I HIGHLY recom…"
— Amanda Kastuk · Jun 2, 2026 · Google Reviews"Ethan with Abacus Plumbing came out right at 5pm and worked until 8pm to get our main water line repaired properly. Earlier this year the same issue was addressed by a different technician, but it was clear Ethan had a much deeper understanding of the problem and how to fix it correctly. He was knowledgeable, thorough, and took the time to make sure the repair was done right. Really appreciate his work ethic and exp…"
— Justice Mcdonald · Feb 27, 2026 · Google Reviews"In the span of a week I have had four Abacus technicians enter my home, each from different departments, and I am so incredibly pleased with all of them! Each tech was knowledgeable, thorough, professional, and respectful. I look forward to doing business with this company for years to come. Shout out to Hector (electric), Teddy (plumbing - water), Matt (plumbing - drains), and Freddy (HVAC). All of you helped me fe…"
— Kate · May 27, 2026 · Google Reviews"I had an excellent experience with Pedro Arellano from Abacus. I was having an issue with our AC not working, and he quickly diagnosed the problem and fixed it efficiently. He was professional, courteous, and clearly very knowledgeable. Everything was explained in a simple and honest way, and he made sure the system was working properly before leaving. I really appreciate his great work and would highly recommend hi…"
— Chinella B · May 3, 2026 · Google Reviews"I am a VIP Customer. replaced my outdoor plumbing ($11,000) which includes an 10year warranty and my upstairs AC unit ($8,000) which includes a 10 year warranty."
— Verified reviewer · BBB"Run like your life depends on it. Abacus is wholly incompetent."
— Verified reviewer · BBB"Absolutely atrocious customer service. First, they installed a new HVAC and failed to complete the final inspection with the city."
— Verified reviewer · BBB"Wanted to provide detail about my experience with theAbacus Team, who installed my AC and heating system."
— Mike M. · Yelp"Assessed our issues and listened to my concerns all while being able to provide solutions andmultipleoptions for resolution."
— Jacy B. · Yelp"Our electrician, Tristan, was swift to diagnose and explain theresolution."
— Steve T. · YelpPros & cons
- High Google rating (4.8★ across 5,955+ reviews)
- Long-established (23+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24-hour
- 10-Year labor warranty
- Financing available
- Free estimates
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 5,955+ reviews)
- You value a long-tenured local operator (23+ years in business)
- Reports of failed inspections would be a deal-breaker for you
- Reports of low yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Austin, TX home · Pump Install Austin, TX home
Guarantees & credentials
- Licensed plumbers
- Licensed electrician
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Abacus Plumbing, Air Conditioning, & Electrical?
When should I choose Abacus Plumbing, Air Conditioning, & Electrical?
When should I consider alternatives to Abacus Plumbing, Air Conditioning, & Electrical?
What is the Vouched Score for Abacus Plumbing, Air Conditioning, & Electrical?
How long has Abacus Plumbing, Air Conditioning, & Electrical been in business?
What does heat pump installation service typically cost when working with a Austin, TX provider like Abacus Plumbing, Air Conditioning, & Electrical?
What pricing terms does Abacus Plumbing, Air Conditioning, & Electrical publish on their website?
Does Abacus Plumbing, Air Conditioning, & Electrical do Emergency HVAC Service in Austin, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Abacus Plumbing, Air Conditioning, & Electrical (this company) |
81/100 | 4.8★ (5,955+) | 23+ | — | 2.1★ | — |
| 79/100 | 4.8★ (770+) | 50+ | A+ ✓ | — | — | |
| 83/100 | 4.8★ (3,500+) | 49+ | A+ ✓ | 3.9★ | — | |
| 85/100 | 4.9★ (1,290+) | 49+ | A+ ✓ | — | — |
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Profile last updated June 24, 2026.