SALT Plumbing Air & Electric
Austin, TX Heat Pump Installation · #10 of 19 · 42+ yrs
At a glance
- Google rating
- 4.9★ from 1,515+ reviews
- In business
- 42+ years
- Yelp
- 1.9★ from 125+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Austin, TX + 1 nearby
Overview
SALT highlights ducted air-source heat pump installations on its website. SALT has served Austin since 1984, forty-plus years. Their teams note same-day response for urgent AC issues in Austin's summer heat. SALT says technicians are background-checked and drug-tested. The company lists financing and flat-rate pricing for larger HVAC projects.
Residential HVAC company handling ducted air-source heat pump installations in Austin. Locally owned since 1984, with 40+ years serving Austin homeowners. Financing options are available, per their site. Background-checked, drug-tested technicians and same-day service are listed.
Vouched Score breakdown — 79/100
At the Austin, TX Heat Pump Installation average (79/100). Ranks #10 of 19 listed Heat Pump Installation providers in Austin, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How SALT Plumbing Air & Electric compares to the Austin average
| Signal | SALT Plumbing Air & Electric | Austin avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 79/100 | matches city average |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 1,515+ | 3,250+ | -1737 vs avg |
| Years in business | 42+ | 36+ | +6 vs avg |
What customers say
"Great experience with Felix from Salt, to fix a hot water problem I was having and install 2 bathroom vents. He is very patient and kind, prompt, and even sometimes will bring you a treat of your choice (he got a soda for my wife). Not sure if he does this every time so maybe don’t expect it and be surprised and delighted if he does! Would definitely bring him and anyone else from Salt back again and again."
— Jamesmerryman · Mar 11, 2026 · Google Reviews"Salt has been an awesome company to work with on a recent electrical subpanel replacement project. Throughout the project every single person I have interacted with have been knowledgeable, courteous and friendly. From the frontline team on the phones, to Jeremy doing the quoting and specifications for the project, and today Greg and Spencer who performed the install. Everyone operated with the same high level of pr…"
— Cameron Howitt · May 21, 2026 · Google Reviews"Really appreciate Felix and his attention to detail and listening to all my concerns. He jumped in when I had a major shower issue in the primary bath shower AND while I was recovering from a heavy duty knee surgery. He stayed on point methodically finishing the job and making sure I was happy with all the work. Thank you!"
— Austin Neal · Nov 13, 2025 · Google Reviews"I was totally impressed with Greg Cabay. I was in a panic when I lost electricity for my gas stove but he assured me all would be fine. He fixed the problem and more. He made sure I was satisfied and made recommendations. Very knowledge of what he needed to do. Very courteous too. I slept well knowing my house is safe. Thanks so much!!"
— Martina Bienvenu · May 13, 2026 · Google Reviews"Christian and Spencer were some of the best Technicians I have worked with. Not only were they super knowledgeable but very professional. Came in same day and knocked out a lighting project I was quoted a few weeks from other companies"
— Nick Hluza · Mar 17, 2026 · Google Reviews"The team of two included an electrician so we went ahead and had a whole home surge protector installed while they were here."
— Verified reviewer · Yelp"The pricing is fair and Brett provided several options for me to select that would work within my budget."
— Verified reviewer · Yelp"Matt, with Salt came out almost immediately after we called regarding an electrical issue with loss of power in one of our bedrooms."
— Verified reviewer · Yelp"SALT Plumbing Air & Electric, your reliable partner since 1984, has grown from its origins in parking lot lighting tobecome a leading provider of electrical, AC, heating, and top-tier drain cleaning services in Hutto and Austin. Guidedby Kathleen and John McCarthy since 2008, we've broadened our capabilities to ensure seamless operation of yo……"
— Verified reviewer · YelpPros & cons
- High Google rating (4.9★ across 1,515+ reviews)
- Long-established (42+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: same-day
- Financing available
- Free estimates
- Flat-rate, upfront pricing
- Lower Yelp rating than Google (1.9★ vs 4.9★)
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,515+ reviews)
- You value a long-tenured local operator (42+ years in business)
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Austin, TX home · Pump Install Austin, TX home
Guarantees & credentials
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of SALT Plumbing Air & Electric?
What are the cons of SALT Plumbing Air & Electric?
When should I choose SALT Plumbing Air & Electric?
When should I consider alternatives to SALT Plumbing Air & Electric?
What is the Vouched Score for SALT Plumbing Air & Electric?
How long has SALT Plumbing Air & Electric been in business?
What does heat pump installation service typically cost when working with a Austin, TX provider like SALT Plumbing Air & Electric?
What pricing terms does SALT Plumbing Air & Electric publish on their website?
Does SALT Plumbing Air & Electric do Heat Pump Service in Austin, TX?
Does SALT Plumbing Air & Electric do Emergency HVAC Service in Austin, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
SALT Plumbing Air & Electric (this company) |
79/100 | 4.9★ (1,515+) | 42+ | — | 1.9★ | — |
| 63/100 | 4.7★ (305+) | 23+ | — | 2.1★ | — | |
| 85/100 | 5.0★ (860+) | 32+ | — | — | — | |
| 69/100 | 4.7★ (385+) | 9+ | — | — | — |
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Profile last updated June 24, 2026.