Comfort Zone, LLC

"We own a property in Cape Coral, and in 2022 we bought a new AC system from Comfort Zone — and it has been a constant headache ever since. The company has been sold since then, but the problems created by the original installation are still very much ours to deal with. The humidity in the house regularly spikes, and I’ve had to manually suck water out of the drain line far too often — something that should never hap…"

"I had some warranty work that needed to be done with my unit. The technician Quynh That came to my home was very kind, insightful, and informative. He was able to pinpoint the exact part that needed to be replaced and the reason why the part was damaging the unit causing the unit to not function as intended. He was communicative and responsive and had a firm control of the situation. I would like to thank comfor…"

"I called and was able to get a technician out to my home within an hour. Tyler was my technician and did a fantastic job. Tyler saw small issue an recommended we get it done. I approved and work was done. System is now working great. I would recommend company and technician."

"I called Comfort Zone because the AC on our new to me house stopped working. They explained what the issue was and the cost to fix it. The unit was old and I decided not to get it fixed. We also discussed how the unit was in the garage and would do much better in the garage. They thoroughly explained the different units they sell and the differences with them, most importantly the efficiency. The installer Eric…"

"Do not use this company. My newly installed hvac unit doesn’t work and they will not come fix it as their customer service rep says there is no warranty. They use virtual assistants in Vietnam, if you ever have an issue you can not talk to anyone at the company. You talk to someone overseas that has never heard of you. My install was supposed to take 1 day, it took 4. The first install crew got into an argument wi…"