Horne Heating and Air Conditioning
Charlotte, NC Heat Pump Installation · #2 of 9 · 43+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 3,325+ reviews
- In business
- 43+ years
- Yelp
- 4.0★ from 65+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Charlotte, NC + 1 nearby
Overview
Editorial review
Horne lists ducted air-source heat pump installation as a company specialization. Horne advertises financing through Wells Fargo and GreenSky. Horne has been operating in Charlotte for 40+ years. Horne notes same-day service and 24/7 emergency response availability.
Horne Heating and Air Conditioning installs and services ducted air-source heat pumps in Charlotte. Free estimates and Wells Fargo and GreenSky financing are listed on their site. Family-owned ownership traces back to 1983, about 40+ years operating locally. Same-day service and 24/7 emergency response are advertised on the homepage.
Vouched Score breakdown — 86/100
Above the Charlotte, NC Heat Pump Installation average of 81/100. Ranks #2 of 9 listed Heat Pump Installation providers in Charlotte, NC.
Editorial Review
79
44%
Yelp Rating
75
3%
Google Rating
97
16%
Local Search Rank
86
9%
Review Sentiment
85
14%
Years in Business
100
4%
Google Review Volume
95
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Horne Heating and Air Conditioning compares to the Charlotte average
| Signal | Horne Heating and Air Conditioning | Charlotte avg | Delta |
|---|---|---|---|
| Vouched Score | 86/100 | 81/100 | +5 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 3,325+ | 1,930+ | +1395 vs avg |
| Years in business | 43+ | 41+ | +2 vs avg |
What customers say
Pros
Verified strengths
- High Google rating (4.9★ across 3,325+ reviews)
- Long-established (43+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 3,325+ reviews)
- You value a long-tenured local operator (43+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Charlotte, NC home · Pump Install Charlotte, NC home
What Horne Heating and Air Conditioning publishes about pricing
Maintenance plans
-
$17 per month, enjoy two seasonal tune-ups, priori
As published: $17 per month, enjoy two seasonal tune-ups, priori"…r Premier Efficiency Program (PEP). For less than $17 per month, enjoy two seasonal tune-ups, priority service, same-day emergency appointments, infla…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…aintenance. We take pride in honest service, fair up-front pricing, and getting the job done right the first time. P…"
Estimates
-
Free estimates
As published: Free estimates"…Learn More See What Our Clients Have to Say Get a Free In-Home Estimate CALL NOW 24/7 Emergency Service Available Our Cor…"
Guarantees & credentials
- Licensed
- Lifetime warranty
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Horne Heating and Air Conditioning?
Based on public records and customer reviews: High Google rating (4.9★ across 3,325+ reviews); Long-established (43+ years in business); Emergency response: 24/7; Financing available; Free estimates.
When should I choose Horne Heating and Air Conditioning?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 3,325+ reviews); You value a long-tenured local operator (43+ years in business).
When should I consider alternatives to Horne Heating and Air Conditioning?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Horne Heating and Air Conditioning?
86/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 95/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Horne Heating and Air Conditioning been in business?
Horne Heating and Air Conditioning has been operating for 43+ years in Charlotte, NC.
What does heat pump installation service typically cost when working with a Charlotte, NC provider like Horne Heating and Air Conditioning?
Ducted air-source heat pump + air handler, full system typically runs $7,000–$13,950, and geothermal system — premium alternative runs $13,100–$30,550 in Charlotte, North Carolina. These are area-wide market estimates, not Horne Heating and Air Conditioning's quotes. For an exact price, request a written estimate from Horne Heating and Air Conditioning.
What pricing terms does Horne Heating and Air Conditioning publish on their website?
Horne Heating and Air Conditioning's website publishes: $17 per month, enjoy two seasonal tune-ups, priori, Upfront pricing, Free estimates. Promotions and plans change — confirm currently-available terms with Horne Heating and Air Conditioning before acting.
Does Horne Heating and Air Conditioning do Heat Pump Service in Charlotte, NC?
Yes. Horne Heating and Air Conditioning lists Heat Pump Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.
Does Horne Heating and Air Conditioning do Emergency HVAC Service in Charlotte, NC?
Yes. Horne Heating and Air Conditioning lists Emergency HVAC Service among its services and serves Charlotte, NC and Pump Install Charlotte, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Horne Heating and Air Conditioning (this company) |
86/100 | 4.9★ (3,325+) | 43+ | — | 4.0★ | — |
| 85/100 | 4.9★ (2,920+) | 51+ | — | 4.3★ | — | |
| 81/100 | 5.0★ (490+) | 50+ | — | 4.5★ | — | |
| 78/100 | 4.9★ (430+) | 81+ | — | — | — |
Listed in
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Profile last updated July 4, 2026.