Cool Care Heating, Air, Plumbing & Refrigeration

Columbia, SC Heat Pump Installation · #8 of 8 · NATE-certified

4.7 · 700+ Google reviews · 📍 3102 Bronx Rd, Columbia, SC 29204, USA
VOUCHEDSCOREGOOD74/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 2.4★ (25+) NATE-certified · NATE Certified Review sentiment: 70/100

At a glance

Google rating
4.7★ from 700+ reviews
Yelp
2.4★ from 25+ reviews
Services
1 Heat Pump Installation service
Service area
Columbia, SC + 1 nearby

Overview

Editorial review

Cool Care highlights Manual J load calculations and system design capabilities. Leadership lists NATE-certified technicians and Comfort Institute training. Cool Care advertises 24-hour emergency response for Midlands customers. Columbia's humid climate benefits from their whole-home energy audit experience.

Residential HVAC installs and ducted system work across Columbia, SC. NATE-certified technicians are listed on their leadership pages. Manual J load calculations are noted for proper sizing. Emergency response is advertised as 24-hour and financing options are available.

Vouched Score breakdown — 74/100

Columbia, SC Heat Pump Installation average is 77/100. Ranks #8 of 8 listed Heat Pump Installation providers in Columbia, SC.

Editorial Review 78 46%
Yelp Rating 35 3%
Google Rating 90 17%
Local Search Rank 39 9%
Review Sentiment 70 15%
Google Review Volume 77 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Cool Care Heating, Air, Plumbing & Refrigeration compares to the Columbia average

Across 8 vetted heat pump install providers in Columbia, SC.

SignalCool Care Heating, Air, Plumb…Columbia avgDelta
Vouched Score 74/100 77/100 -3 vs avg
Google rating 4.7★ 4.8★ -0.1 vs avg
Review volume 700+ 905+ -208 vs avg

What customers say

Pros & cons

Pros Verified strengths
  • High Google rating (4.7★ across 700+ reviews)
What this provider advertises

Self-reported on their website — not independently verified.

  • NATE-certified technicians
  • Emergency response: 24-hour
  • Financing available
What customers praise
fast emergency responseknowledgeable techniciansthorough energy audits
Cons
  • Lower Yelp rating than Google (2.4★ vs 4.7★)
What reviewers flag
yelp low ratingrating divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You need to finance the work
  • You prefer a family-owned operation
  • You want a top-rated provider with substantial review history (4.7★, 700+ reviews)
  • You want NATE-certified technicians
Consider alternatives if
  • Reports of rating divergence would be a deal-breaker for you
  • Reports of yelp low rating would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

Columbia, SC home · Pump Install Columbia, SC home

Office: 3102 Bronx Rd, Columbia, SC 29204, USA

Neighborhood: 3102 Bronx Rd, Columbia, SC 29204, USA

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

📍
🕒
Call for hours

Frequently asked questions

What are the pros of Cool Care Heating, Air, Plumbing & Refrigeration?
Based on public records and customer reviews: High Google rating (4.7★ across 700+ reviews); NATE-certified technicians; Emergency response: 24-hour; Financing available.
What are the cons of Cool Care Heating, Air, Plumbing & Refrigeration?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.4★ vs 4.7★).
When should I choose Cool Care Heating, Air, Plumbing & Refrigeration?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.7★, 700+ reviews); You want NATE-certified technicians.
When should I consider alternatives to Cool Care Heating, Air, Plumbing & Refrigeration?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp low rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Cool Care Heating, Air, Plumbing & Refrigeration?
74/100. Top contributing signals: Google Rating 90/100, Llm Score 78/100, Google Review Count 77/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does heat pump installation service typically cost when working with a Columbia, SC provider like Cool Care Heating, Air, Plumbing & Refrigeration?
Ducted air-source heat pump + air handler, full system typically runs $6,550–$13,100, and geothermal system — premium alternative runs $12,250–$28,650 in Columbia, South Carolina. These are area-wide market estimates, not Cool Care Heating, Air, Plumbing & Refrigeration's quotes. For an exact price, request a written estimate from Cool Care Heating, Air, Plumbing & Refrigeration.
Does Cool Care Heating, Air, Plumbing & Refrigeration do Emergency HVAC Service in Columbia, SC?
Yes. Cool Care Heating, Air, Plumbing & Refrigeration lists Emergency HVAC Service among its services and serves Columbia, SC and Pump Install Columbia, SC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Cool Care Heating, Air, Plumbing & Refrigeration (this company)
74/100 4.7★ (700+) 2.4★
85/100 4.9★ (960+) 67+
75/100 4.8★ (1,740+) 41+ 2.9★
78/100 4.7★ (795+) 20+ 2.8★

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Profile last updated June 28, 2026.