Service Pro Plumbing

Concord, NC Heat Pump Installation · #4 of 8 · 18+ yrs

5.0 · 855+ Google reviews · 📍 6744 Drakestone Rd, Concord, NC 28027, USA
VOUCHEDSCOREEXCELLENT80/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 18+ years in business Review sentiment: 95/100

At a glance

Google rating
5.0★ from 855+ reviews
In business
18+ years
Service area
Concord, NC + 1 nearby

Overview

Editorial review

Service Pro Plumbing lists flat-rate pricing with upfront estimates. Service Pro Plumbing reports 15+ years of field experience. Concord's hot, humid summers increase water heater and leak demands. Service trucks come fully stocked for many same-day repairs. Service Pro Plumbing notes financing options with a quick application process.

Service Pro Plumbing handles residential and light-commercial plumbing across the Concord area. Master P1 Plumbing License and family-owned operation, reporting 15+ years in the field. Financing available with a fast application, and flat-rate pricing with upfront estimates.

Vouched Score breakdown — 80/100

Above the Concord, NC Heat Pump Installation average of 78/100. Ranks #4 of 8 listed Heat Pump Installation providers in Concord, NC.

Editorial Review 76 46%
Google Rating 100 17%
Local Search Rank 47 9%
Review Sentiment 95 15%
Years in Business 70 4%
Google Review Volume 79 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Service Pro Plumbing compares to the Concord average

Across 8 vetted heat pump install providers in Concord, NC.

SignalService Pro PlumbingConcord avgDelta
Vouched Score 80/100 78/100 +2 vs avg
Google rating 5.0★ 4.9★ +0.1 vs avg
Review volume 855+ 980+ -124 vs avg
Years in business 18+ 43+ -25 vs avg

What customers say

Pros

Verified strengths
  • High Google rating (5.0★ across 855+ reviews)
  • Long-established (18+ years in business)
What this provider advertises

Self-reported on their website — not independently verified.

  • Financing available
  • Flat-rate, upfront pricing

When to choose them — and when to consider alternatives

Choose them if
  • You need to finance the work
  • You prefer a family-owned operation
  • You want a top-rated provider with substantial review history (5.0★, 855+ reviews)
Consider alternatives if
  • You want a BBB-rated firm specifically

Service area

Concord, NC home · Pump Install Concord, NC home

Office: 6744 Drakestone Rd, Concord, NC 28027, USA

Neighborhood: 6744 Drakestone Rd, Concord, NC 28027, USA

What Service Pro Plumbing publishes about pricing

Financing

  • Financing available
    As published: Financing available
    "…, while maintaining the ​highest level of quality Financing Available We offer financing options for our customers. It'…"

Pricing model

  • Upfront pricing
    As published: Upfront pricing
    "…ix at affordable prices. We guarantee to give you upfront pricing that will not break the bank. Our trucks are full…"

Guarantees & credentials

Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.

Contact & hours

Frequently asked questions

What are the pros of Service Pro Plumbing?
Based on public records and customer reviews: High Google rating (5.0★ across 855+ reviews); Long-established (18+ years in business); Financing available; Flat-rate, upfront pricing.
When should I choose Service Pro Plumbing?
Choose them if: You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (5.0★, 855+ reviews).
When should I consider alternatives to Service Pro Plumbing?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Service Pro Plumbing?
80/100. Top contributing signals: Google Rating 100/100+ Review Sentiment 95/100, Google Review Count 79/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Service Pro Plumbing been in business?
Service Pro Plumbing has been operating for 18+ years in Concord, NC.
What does heat pump installation service typically cost when working with a Concord, NC provider like Service Pro Plumbing?
Ducted air-source heat pump + air handler, full system typically runs $7,000–$13,950, and geothermal system — premium alternative runs $13,100–$30,550 in Concord, North Carolina. These are area-wide market estimates, not Service Pro Plumbing's quotes. For an exact price, request a written estimate from Service Pro Plumbing.
What pricing terms does Service Pro Plumbing publish on their website?
Service Pro Plumbing's website publishes: Financing available, Upfront pricing. Promotions and plans change — confirm currently-available terms with Service Pro Plumbing before acting.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Service Pro Plumbing (this company)
80/100 5.0★ (855+) 18+
75/100 4.8★ (360+) 50+
81/100 4.9★ (455+) 49+ 3.8★ Best for New System Installation
69/100 5.0★ (95+)

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Profile last updated July 4, 2026.