TOTAL AIR
El Paso, TX HVAC · #11 of 17 · BBB A+ Accredited · 18+ yrs
TOTAL AIR as a HVAC provider
El Paso, TX HVAC · #11 of 17 · BBB A+ Accredited · 18+ yrs
Total Air advertises central heat-pump installations and refrigerated-air conversions. The company lists financing options and free estimates on its website. Technicians are noted as background-checked and drug-tested. In El Paso's desert heat, correct equipment sizing matters for efficiency and comfort. The business reports 15+ years serving El Paso and Las Cruces.
Total Air installs and services ducted heat pumps across El Paso and Las Cruces. Family-owned operation with 15+ years local experience. Free estimates and financing available, per their site. Background-checked technicians and same-day emergency response are stated.
| Signal | TOTAL AIR | El Paso avg | Delta |
|---|---|---|---|
| Vouched Score | 73/100 | 69/100 | +4 vs avg |
| Google rating | 4.5★ | 4.7★ | -0.2 vs avg |
| Review volume | 295+ | 470+ | -176 vs avg |
| Years in business | 18+ | 32+ | -14 vs avg |
- Long-established (18+ years in business)
- BBB accredited
- Background-verified team
- Emergency response: same-day
- Financing available
- Free estimates
Surfaced from negative-leaning customer reviews. Not editorial commentary.
- My Service Tech Miguel was awesome!!!! Diagnosed my problem within seconds and replaced the needed part within minutes. Service charge was $125 for the hour which is fair. My only issue was that the p…
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
TOTAL AIR (this company) |
73/100 | 4.5★ (295+) | 18+ | A+ ✓ | — | Mini-Splits / Ductless |
| 85/100 | 4.8★ (2,610+) | 18+ | — | — | Highest Vouched Score | |
| 79/100 | 4.6★ (1,065+) | 39+ | A+ ✓ | — | — | |
| 71/100 | 4.6★ (130+) | 23+ | A+ ✓ | — | — |
Company-wide signals
True across every category below.
Total Air advertises central heat-pump installations and refrigerated-air conversions. The company lists financing options and free estimates on its website. Technicians are noted as background-checked and drug-tested. In El Paso's desert heat, correct equipment sizing matters for efficiency and comfort. The business reports 15+ years serving El Paso and Las Cruces.
Total Air advertises central heat-pump installations and refrigerated-air conversions. The company lists financing options and free estimates on its website. Technicians are noted as background-checked and drug-tested. In El Paso's desert heat, correct equipment sizing matters for efficiency and comfort. The business reports 15+ years serving El Paso and Las Cruces.
Total Air advertises central heat-pump installations and refrigerated-air conversions. The company lists financing options and free estimates on its website. Technicians are noted as background-checked and drug-tested. In El Paso's desert heat, correct equipment sizing matters for efficiency and comfort. The business reports 15+ years serving El Paso and Las Cruces.
What customers say
"I had my a/c replaced and got a great deal on the model I wanted. I am really glad I was approved for the special financing and was a big deciding factor for choosing an hvac contractor. I had been looking at a new a/c unit for a few months since mine went out last summer. I had quotes from a few different contractors and I can say that Total Air really stood out to me and my family. Brandon took his time going ov…"
— Gina G · Mar 22, 2026 · Google Reviews"I had a wonderful experience with the service manager, Ingrid , They were very kind, patient, and took the time to answer all of my questions about dryer vent cleaning and the potential hazards. As a cost timehome owner , I truly appreciated how clearly everything was explained, including maintenance tips I didn’t know about before. I feel much more informed and comfortable now, and I will definitely be referring fr…"
— Arlo Deharo · Feb 6, 2026 · Google Reviews"HVAC decided to mess with me in 105-degree weather on a Sunday with my family at home. I made one call, and George L. was here within 30 minutes. He fixed the issue fast and even dropped some great wisdom while he was at it. I’m beyond satisfied with the service and professionalism. Highly recommend!"
— Germain Goss jr. · May 18, 2026 · Google Reviews"I met the owner of Total Air, Brandon, when his company replaced my AC unit in my office. I was amazed with how efficient this company operates and their communication through out the work was constant. When it came time for my AC conversion I called Brandon and he was able to schedule the work within a weeks time. Total Air is a family run business and their team that worked on my home was done very quickly with mi…"
— Chas D · Nov 25, 2025 · Google Reviews"My Service Tech Miguel was awesome!!!! Diagnosed my problem within seconds and replaced the needed part within minutes. Service charge was $125 for the hour which is fair. My only issue was that the part replaced was only $35 on several distributors websites. Total Air charge me $135 for a simple Mars 91421 2 Pole Contactor . I believe 400% mark up is a bit excessive. I called the service manager to give her the opp…"
— Ray Morales Jr · Apr 15, 2026 · Google ReviewsServices
- Emergency HVAC Service — After-hours emergency response for no-cool and no-heat calls.
Service area
Published pricing
Discounts
-
10% off
As published: 10% off"…Costco membership even better...you get an extra 10% off (in a Costco cash card)." - "Used Total Air for c…"
Estimates
-
Free estimates
As published: Free estimates"…who will contact the on-call service technician. Free estimate Financing FAQ Serving all of El Paso and Las Cruc…"
Guarantees & credentials
- Bonded and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | Open 24/7 |
|---|
Frequently asked questions
What are the pros of TOTAL AIR?
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What is the Vouched Score for TOTAL AIR?
Is TOTAL AIR BBB accredited?
How long has TOTAL AIR been in business?
How can I contact TOTAL AIR?
What does HVAC service typically cost when working with a El Paso, TX provider like TOTAL AIR?
What pricing terms does TOTAL AIR publish on their website?
Does TOTAL AIR do Heat Pump Service in El Paso, TX?
Does TOTAL AIR do Emergency HVAC Service in El Paso, TX?
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Profile last updated June 28, 2026.