Bass Air Conditioning Company
Fayetteville, NC Heat Pump Installation · #1 of 13 · 74+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 3,130+ reviews
- In business
- 74+ years
- Yelp
- 3.1★ from 20+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Fayetteville, NC + 1 nearby
Overview
Editorial review
Heat-pump installations and geothermal systems are listed among Bass Air's core specialties.
Full-service HVAC contractor in Fayetteville focusing on ducted and geothermal heat pump installations.
Vouched Score breakdown — 90/100
Above the Fayetteville, NC Heat Pump Installation average of 77/100. Ranks #1 of 13 listed Heat Pump Installation providers in Fayetteville, NC.
Editorial Review
88
44%
Yelp Rating
52
3%
Google Rating
97
16%
Local Search Rank
95
9%
Review Sentiment
85
14%
Years in Business
100
4%
Google Review Volume
94
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Bass Air Conditioning Company compares to the Fayetteville average
| Signal | Bass Air Conditioning Company | Fayetteville avg | Delta |
|---|---|---|---|
| Vouched Score | 90/100 | 77/100 | +13 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 3,130+ | 1,695+ | +1434 vs avg |
| Years in business | 74+ | 46+ | +28 vs avg |
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 3,130+ reviews)
- Long-established (74+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24-hour
- Financing available
technical knowledgeclear communicationtimely maintenance response
Cons
- Lower Yelp rating than Google (3.1★ vs 4.9★)
yelp ratingrating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.9★, 3,130+ reviews)
- You value a long-tenured local operator (74+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- Reports of yelp rating would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Fayetteville, NC home · Pump Install Fayetteville, NC home
Guarantees & credentials
- Licensed Professionals
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Bass Air Conditioning Company?
Based on public records and customer reviews: High Google rating (4.9★ across 3,130+ reviews); Long-established (74+ years in business); Emergency response: 24-hour; Financing available.
What are the cons of Bass Air Conditioning Company?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.1★ vs 4.9★).
When should I choose Bass Air Conditioning Company?
Choose them if: You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.9★, 3,130+ reviews); You value a long-tenured local operator (74+ years in business).
When should I consider alternatives to Bass Air Conditioning Company?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; Reports of yelp rating would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Bass Air Conditioning Company?
90/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Position 95/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Bass Air Conditioning Company been in business?
Bass Air Conditioning Company has been operating for 74+ years in Fayetteville, NC.
What does heat pump installation service typically cost when working with a Fayetteville, NC provider like Bass Air Conditioning Company?
Ducted air-source heat pump + air handler, full system typically runs $6,300–$12,600, and geothermal system — premium alternative runs $11,800–$27,500 in Fayetteville, North Carolina. These are area-wide market estimates, not Bass Air Conditioning Company's quotes. For an exact price, request a written estimate from Bass Air Conditioning Company.
What pricing terms does Bass Air Conditioning Company publish on their website?
Bass Air Conditioning Company's website publishes: Financing available. Promotions and plans change — confirm currently-available terms with Bass Air Conditioning Company before acting.
Does Bass Air Conditioning Company do Heat Pump Service in Fayetteville, NC?
Yes. Bass Air Conditioning Company lists Heat Pump Service among its services and serves Fayetteville, NC and Pump Install Fayetteville, NC.
Does Bass Air Conditioning Company do Emergency HVAC Service in Fayetteville, NC?
Yes. Bass Air Conditioning Company lists Emergency HVAC Service among its services and serves Fayetteville, NC and Pump Install Fayetteville, NC.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Bass Air Conditioning Company (this company) |
90/100 | 4.9★ (3,130+) | 74+ | — | 3.1★ | — |
| 78/100 | 4.8★ (1,065+) | 28+ | — | 2.9★ | — | |
| 85/100 | 4.9★ (1,865+) | 53+ | — | — | Best for High-Efficiency Upgrades Best NATE-Certified Installer |
|
| 72/100 | 4.8★ (315+) | 10+ | — | — | Best for No-Cooling Emergencies |
Listed in
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Profile last updated July 4, 2026.