ACE Home Services
Flagstaff, AZ Heat Pump Installation · #2 of 9 · 32+ yrs
At a glance
- Google rating
- 4.9★ from 305+ reviews
- In business
- 32+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Flagstaff, AZ + 1 nearby
Overview
Replacement work noted with concrete installation experience for central heat-pump conversions. ACE Home Services lists free estimates and a $100-off offer. The company reports same-day emergency response across Northern Arizona. Founded 30+ years ago, ACE has maintained operations since 1994. Flagstaff winters and high-elevation cooling needs figure into their local service approach.
Heat pump installation and HVAC service for Flagstaff homes. Free estimates are offered (per their site) with a $100-off promotion. Emergency same-day response is advertised for urgent heating or cooling failures. Founded in 1994, 30+ years serving Northern Arizona homeowners.
Vouched Score breakdown — 85/100
Above the Flagstaff, AZ Heat Pump Installation average of 75/100. Ranks #2 of 9 listed Heat Pump Installation providers in Flagstaff, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How ACE Home Services compares to the Flagstaff average
| Signal | ACE Home Services | Flagstaff avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 75/100 | +10 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 305+ | 215+ | +89 vs avg |
| Years in business | 32+ | 27+ | +5 vs avg |
What customers say
"Needed to replace my A/C unit and furnace. Eduardo explained all the options that suit my square footage. He went over everything and I didn’t feel pressured. I’m happy with the outcome and that he was able to answer all my questions. Great Customer Service, Great Unit and I recommend Ace Heating & Cooling & Plumbing. Thanks again Eduardo.. appreciate it!"
— Sylvia Conley · Sep 29, 2025 · Google Reviews"We had our water heater burst and needed an emergency repair. Ruben came out the same day to have everything inspected and removed the broken water heater. 2 days later Ruben and Marcus came out to hook up our new tackles water heater and water softener unit. Both Marcus and Ruben were friendly, professional and took the time to make sure the job was done right. They examined and walked me through what need to be do…"
— Michael Humphrey · May 7, 2026 · Google Reviews"Chris was timely, professional, courteous and friendly. The inspection was thorough and he took time to review all findings with us and explain everything. We are completely satisfied with Ace, and all of their staff we have encountered in the past. Highly recommend."
— Steven Martinez · Jan 13, 2026 · Google Reviews"Marcus was great! He was super explanative about what was happening as he fixed it. The hydro jet should be noted by every restaurant as something that should be regular maintenance for your grease trap!"
— Amanda Adam · Oct 8, 2025 · Google Reviews"In the middle of the night, I heard the sound of rushing water and realized I had a leak. I quickly turned off the water to my house and reached out to three different plumbing companies. Ace Home Services was the first to respond and got someone to me before any of the others. Dennis arrived promptly and did an amazing job. He was thorough, friendly, and took the time to explain everything he was doing. He found t…"
— J. CEE · Oct 7, 2025 · Google ReviewsPros
- High Google rating (4.9★ across 305+ reviews)
- Long-established (32+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Free estimates
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You value a long-tenured local operator (32+ years in business)
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Flagstaff, AZ home · Pump Install Flagstaff, AZ home
What ACE Home Services publishes about pricing
Maintenance plans
-
Maintenance Plan
As published: Maintenance Plan"…y! Main Menu FAQ About Us Contact Us Service Area Maintenance Plan Careers Financing Blog Offers Reviews 21-Point Tu…"
Estimates
-
Free estimates
As published: Free estimates"…Flagstaff. schedule today! Contact us today for a FREE estimate Reach out to ACE’s for all your cooling, heating,…"
Guarantees & credentials
- Licensed electricians
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of ACE Home Services?
When should I choose ACE Home Services?
When should I consider alternatives to ACE Home Services?
What is the Vouched Score for ACE Home Services?
How long has ACE Home Services been in business?
What does heat pump install service typically cost when working with a Flagstaff, AZ provider like ACE Home Services?
What pricing terms does ACE Home Services publish on their website?
Does ACE Home Services do Heat Pump Service in Flagstaff, AZ?
Does ACE Home Services do Emergency HVAC Service in Flagstaff, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
ACE Home Services (this company) |
85/100 | 4.9★ (305+) | 32+ | — | — | — |
| 57/100 | 4.2★ (25+) | 75+ | A+ | — | — | |
| 78/100 | 5.0★ (100+) | — | — | 5.0★ | — | |
| 74/100 | 5.0★ (145+) | 1+ | A- | — | — |
Listed in
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Profile last updated June 22, 2026.