Papa Charlie's Heating-Cooling
Flagstaff, AZ Heat Pump Installation · #8 of 9 · BBB A+ · 16+ yrs
At a glance
- Google rating
- 4.9★ from 40+ reviews
- In business
- 16+ years
- BBB
- A+
- Services
- 1 Heat Pump Installation service
- Service area
- Flagstaff, AZ + 1 nearby
Overview
Papa Charlie's lists same-day emergency response on its site. The Chavez family markets the company as family-owned and local. The business reports 15+ years serving Flagstaff residents and businesses. Review excerpts note quick diagnoses and thorough repairs on older HVAC systems. Flagstaff's high-elevation winters make timely heating repairs important for safety.
Residential heating and cooling service in Flagstaff handling furnace repairs and HVAC replacements. Emergency response listed as same-day on the company's site. Family-owned operation reports 15+ years servicing Northern Arizona homes.
Vouched Score breakdown — 68/100
Flagstaff, AZ Heat Pump Installation average is 75/100. Ranks #8 of 9 listed Heat Pump Installation providers in Flagstaff, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Papa Charlie's Heating-Cooling compares to the Flagstaff average
| Signal | Papa Charlie's Heating-Cooling | Flagstaff avg | Delta |
|---|---|---|---|
| Vouched Score | 68/100 | 75/100 | -7 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 40+ | 215+ | -175 vs avg |
| Years in business | 16+ | 27+ | -11 vs avg |
What customers say
"Our heater stopped working and we didn’t know who to call. After reading google reviews, we decided to contact Papa Charlie’s. So happy we did. Frank, Adam, and Robert fixed the problem quickly and were very friendly and courteous. We will definitely be using their services again when needed. Thank you Frank!"
— Tanya · Dec 11, 2025 · Google Reviews"We recently bought a home with a 30-year-old heater—and naturally, it stopped working just two months after we moved in. A friend recommended Papa Charlie’s, and I’m so glad they did. I spoke with Frank the owner, and his son Adam was able to come out the very next day. He quickly diagnosed the issue, and instead of jumping to suggest a full replacement (which we were bracing for), he said he believed he could fix i…"
— Meghan Mcnulty · Jun 17, 2025 · Google Reviews"We highly recommend Papa Charlies Heating-cooling. They just completed quite extensive ac cooling heating repairs / replacement to a home we recently purchased and extremely through and professional. They preform all requested work on time and within the estimated cost exceeding our expectations. Frank and his team are caring professional and trusted. We will always use them for all our heating and cooling needs…"
— The Last Reformation Arizona · Nov 22, 2025 · Google Reviews"Super friendly and amazing crew! Love that they are a dog loving family. They did a great job!!"
— Alyssa Fife · Jun 8, 2026 · Google Reviews"Papa Charlie's is the absolute BEST in town, no questions. Frank and his son are always incredibly professional, kind, and easy to work with. We have had them come to our home and our business on several occasions. From fixing a furnace that died on New Years Eve, repairing it before the sun could even set, to installing industrial air conditioners for our Veterinary clinic. Every experience we've had with Frank and…"
— Jake P. · Nov 8, 2023 · Google ReviewsPros
- Long-established (16+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: same-day
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You prefer a family-owned operation
- You prefer a provider with hundreds of customer reviews
Services
- Emergency HVAC Service
Service area
Flagstaff, AZ home · Pump Install Flagstaff, AZ home
What Papa Charlie's Heating-Cooling publishes about pricing
Fill out this form and Frank or Adam will get back with you shortly to schedule a visit. Submit Thanks for submitting! Home: Get a Quote Contact 3665 N. Jamison Blvd. Home: Contact bottom of page
Contact & hours
Frequently asked questions
What are the pros of Papa Charlie's Heating-Cooling?
When should I choose Papa Charlie's Heating-Cooling?
When should I consider alternatives to Papa Charlie's Heating-Cooling?
What is the Vouched Score for Papa Charlie's Heating-Cooling?
Is Papa Charlie's Heating-Cooling BBB accredited?
How long has Papa Charlie's Heating-Cooling been in business?
What does heat pump install service typically cost when working with a Flagstaff, AZ provider like Papa Charlie's Heating-Cooling?
Does Papa Charlie's Heating-Cooling do Emergency HVAC Service in Flagstaff, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Papa Charlie's Heating-Cooling (this company) |
68/100 | 4.9★ (40+) | 16+ | A+ | — | — |
| 87/100 | 4.9★ (900+) | 27+ | A+ ✓ | — | — | |
| 71/100 | 4.9★ (55+) | 17+ | A+ ✓ | — | — | |
| 85/100 | 4.9★ (305+) | 32+ | — | — | — |
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Profile last updated June 22, 2026.