Crystal Air & Water, Inc.
Gainesville, FL Heat Pump Installation · #8 of 11 · 22+ yrs
At a glance
- Google rating
- 4.9★ from 615+ reviews
- In business
- 22+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Gainesville, FL + 1 nearby
Overview
Heat pump installation is a named focus, with ducted air-source systems listed. The company lists geothermal and ground-source capabilities. Crystal Air & Water is family-owned and reports 22+ years serving north Florida. Gainesville's humid summers make prompt cooling response important. Google reviews note fast emergency callbacks and quick on-site arrivals.
Ducted air-source heat pump installation is a listed specialty for Gainesville and surrounding north Florida. Geothermal capability is noted, including ground-source work (Geothermal: Yes). Free estimates are advertised on the website. Family-owned operation reports 22+ years in business.
Vouched Score breakdown — 79/100
Gainesville, FL Heat Pump Installation average is 83/100. Ranks #8 of 11 listed Heat Pump Installation providers in Gainesville, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Crystal Air & Water, Inc. compares to the Gainesville average
| Signal | Crystal Air & Water, Inc. | Gainesville avg | Delta |
|---|---|---|---|
| Vouched Score | 79/100 | 83/100 | -4 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 615+ | 830+ | -218 vs avg |
| Years in business | 22+ | 33+ | -11 vs avg |
What customers say
"Technician arrived less than two hours after I called, at the beginning of the expected time window. He was courteous and worked quickly. The price was very reasonable. I’ll absolutely call them again when I need services within their scope. Very pleased."
— Nicole Gravina · Jun 8, 2026 · Google Reviews"My a/c fan wasn't running causing my house to become very hot. I called Crystal and they were able to get some out to me in less than 2 hours and gave me a visit fee that was nearly half the previous place I called. The young lady who took my call was very kind as well. The gentleman they sent was extremely polite and professional and was able to determine what the problem was. He also convinced me to buy one of th…"
— Michael Jackson · Jun 5, 2026 · Google Reviews"Late Saturday afternoon and realized the house wasn't cooling off. Called to request after hours service. Tyler, our tech called back in about 10 minutes and arrived within an hour of my phone call. Tyler quickly diagnosed our problem, had the part to fix it and completed the job swiftly. Excellent service from this company that we have used for several years."
— Glenn Bashford · Feb 22, 2026 · Google Reviews"The installers were very courteous and cleaned up very well after themselves!! And they were right on time and we are completely satisfied. Five-star definitely!!"
— TJ Salmons · Mar 28, 2026 · Google Reviews"Brian has been servicing our Trane A/C unit since it was installed. After watching him work I asked to have him be our technician for all of our service. Brian is personable, knowledgeable and always leaves with the problem solved. Brian called ahead to see if he could arrive early. He installed our air duct UV light system explained it and was gone in less than an hour. Thanks Brian"
— Rick Bryant · Apr 17, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 615+ reviews)
- Long-established (22+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: Yes
- Free estimates
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 615+ reviews)
- You value a long-tenured local operator (22+ years in business)
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Gainesville, FL home · Pump Install Gainesville, FL home
What Crystal Air & Water, Inc. publishes about pricing
Maintenance plans
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Maintenance Plan
As published: Maintenance Plan"…r for any air service needs.” - P B. Preventative Maintenance Plan Take care of your HVAC system so it can take care…"
Estimates
-
Free estimates
As published: Free estimates"…& Water today at or request service online for a free consultation. Need HVAC Service? Contact the experts at Crysta…"
Contact & hours
Frequently asked questions
What are the pros of Crystal Air & Water, Inc.?
When should I choose Crystal Air & Water, Inc.?
When should I consider alternatives to Crystal Air & Water, Inc.?
What is the Vouched Score for Crystal Air & Water, Inc.?
How long has Crystal Air & Water, Inc. been in business?
What does heat pump install service typically cost when working with a Gainesville, FL provider like Crystal Air & Water, Inc.?
What pricing terms does Crystal Air & Water, Inc. publish on their website?
Does Crystal Air & Water, Inc. do Heat Pump Service in Gainesville, FL?
Does Crystal Air & Water, Inc. do Emergency HVAC Service in Gainesville, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Crystal Air & Water, Inc. (this company) |
79/100 | 4.9★ (615+) | 22+ | — | — | — |
| 77/100 | 4.8★ (580+) | 63+ | — | — | — | |
| 82/100 | 4.9★ (1,005+) | 14+ | A+ ✓ | — | — | |
| 85/100 | 4.9★ (920+) | 30+ | — | — | — |
Listed in
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Profile last updated June 23, 2026.