Milestone Electric, A/C, & Plumbing
Garland, TX Heat Pump Installation · #1 of 9 · 22+ yrs
At a glance
- Google rating
- 4.9★ from 1,050+ reviews
- In business
- 22+ years
- Yelp
- 5.0★ from 3 reviews
- Services
- 1 Heat Pump Installation service
- Service area
- Garland, TX + 1 nearby
Overview
Milestone states emergency service is available every day for urgent HVAC needs. Milestone notes family-owned operation since 2004, with 20+ years in North Texas. Milestone advertises same-day service for many HVAC and plumbing requests. Recent Garland reviews praise thorough diagnostics and fast ductwork response during hot summers.
Residential HVAC and plumbing contractor in Garland, with heat-pump service listed. Background checked technicians and drug-tested staff, per their site. Emergency service available 24/7 and same-day scheduling advertised. Apples-to-apples price-match promotions and service coupons are listed on the website.
Vouched Score breakdown — 85/100
Above the Garland, TX Heat Pump Installation average of 76/100. Ranks #1 of 9 listed Heat Pump Installation providers in Garland, TX.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Milestone Electric, A/C, & Plumbing compares to the Garland average
| Signal | Milestone Electric, A/C, & Plumbing | Garland avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 76/100 | +9 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 1,050+ | 1,080+ | -32 vs avg |
| Years in business | 22+ | 23+ | -1 vs avg |
What customers say
"Seriously incredible work. The stark contrast of my kitchen sink plumbing before and after photos shows the quality of work for its self. I’m very happy with the job and all scheduled, started, and finished the same day! Will only be using this company going forward, I even subscribed to their yearly plan to save on any future projects and help prevent any future plumbing problems."
— Richard Toussaint III · Jun 2, 2026 · Google Reviews"Phenomenal customer Service. I had a double HVAC systems with furnaces replaced approx 2018 and after spending $19k my master bedroom still wouldn’t cool. The company that installed the new equipment would service the units twice a year, and when I continually told them that the house is t cooling they said the issue was because the ducts were too small when the house was built. After 8-9 years of frustration I reac…"
— Victoria H · Jun 6, 2026 · Google Reviews"He replaced a water line valve and had to turn off the water to the house. He did an excellent job, was super professional and thorough. But charging 310 dollars with a 50 dollar discount for that is outrageous. They waived the emergency service fee and it still cost that much!!!!!!!!!!!!!!!! Buyer beware."
— Barbara Seebaran · Jun 2, 2026 · Google Reviews"Brandon who was our tech did an outstanding job. His knowledge in troubleshooting and solving the issue was impressive. I encouraged for him to take his time and gave him space to focus on the work at hand. He managed to get clear the issue and get the airflow back up and running again. Much appreciated."
— Rudie Gomez Jr. · May 24, 2026 · Google Reviews"I’ve been a Milestone Advantage member for years, and this experience was disappointing enough that I’ve decided to cancel. I recently had an air conditioner coil replaced that was still under warranty, originally installed by Milestone. I was quoted two labor-only prices depending on the type of replacement: $2,363 or $3,385. The final cost was $3,385. The work was completed by one technician in approximately fiv…"
— Tim Willits · Apr 30, 2026 · Google ReviewsPros & cons
- High Google rating (4.9★ across 1,050+ reviews)
- Long-established (22+ years in business)
Self-reported on their website — not independently verified.
- Background-verified team
- Emergency response: 24/7
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I’ve been a Milestone Advantage member for years, and this experience was disappointing enough that I’ve decided to cancel. I recently had an air conditioner coil replaced that was still under warran…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 1,050+ reviews)
- You value a long-tenured local operator (22+ years in business)
- Reports of billing disputes would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Garland, TX home · Pump Install Garland, TX home
Guarantees & credentials
- Licensed plumber
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Milestone Electric, A/C, & Plumbing?
When should I choose Milestone Electric, A/C, & Plumbing?
When should I consider alternatives to Milestone Electric, A/C, & Plumbing?
What is the Vouched Score for Milestone Electric, A/C, & Plumbing?
How long has Milestone Electric, A/C, & Plumbing been in business?
What does heat pump installation service typically cost when working with a Garland, TX provider like Milestone Electric, A/C, & Plumbing?
Does Milestone Electric, A/C, & Plumbing do Emergency HVAC Service in Garland, TX?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Milestone Electric, A/C, & Plumbing (this company) |
85/100 | 4.9★ (1,050+) | 22+ | — | 5.0★ | — |
| 76/100 | 4.6★ (275+) | 20+ | A- | — | — | |
| 76/100 | 4.7★ (685+) | 74+ | — | — | — | |
| 85/100 | 4.9★ (575+) | 10+ | — | — | — |
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Profile last updated June 24, 2026.