Ellsworth Air and Plumbing
Gilbert, AZ Heat Pump Installation · #5 of 13 · NATE-certified · 17+ yrs
At a glance
- Google rating
- 4.8★ from 450+ reviews
- In business
- 17+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Gilbert, AZ + 1 nearby
Overview
Ducted heat-pump installation work is listed as a core specialty for Ellsworth Air and Plumbing. Rheem Factory-Authorized Dealer status is noted on their site. Ellsworth Home Services reports NATE-certified technicians and ongoing factory training. Arizona summers make fast, same-day HVAC response important in Gilbert and surrounding neighborhoods.
Ducted air-source heat pump installation across Gilbert and Chandler, AZ. Rheem Factory-Authorized Dealer for residential HVAC systems. NATE-certified technicians and family-run operations since 2009, about 15+ years. Financing available and free estimates, per their site.
Vouched Score breakdown — 81/100
Above the Gilbert, AZ Heat Pump Installation average of 79/100. Ranks #5 of 13 listed Heat Pump Installation providers in Gilbert, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Ellsworth Air and Plumbing compares to the Gilbert average
| Signal | Ellsworth Air and Plumbing | Gilbert avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 79/100 | +2 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 450+ | 590+ | -140 vs avg |
| Years in business | 17+ | 16+ | +0 vs avg |
What customers say
"The last thing I wanted to see at 1:30pm on a Friday (of a holiday weekend no less) was water leaking out of my garage onto my driveway. A leaky water heater - great. I called my home warranty company, who wanted me to pay for a service call upfront in order for someone to call me back in 2-3 business days to *schedule* a visit. So I hung up on them, and called Ellsworth AC & Plumbing. Cheryl took down my info and s…"
— Mary Perkins · Apr 4, 2026 · Google Reviews"Outstanding customer service! Very pleased with response time and verification of warranty services. Technicians were able to quickly resolve issues and very pleasant to work with. Above and beyond customer support with service management."
— Jeanette Peterson · Jun 6, 2026 · Google Reviews"Met with Colton today. He presented a multitude of options and fully informed me of each of them. There was no hard sell, which is much appreciated in today’s times. Had to give five stars because the experience was extraordinary."
— Renee Wagner · May 26, 2026 · Google Reviews"I couldn't figure out why my AC wouldn't kick on at the beginning of this summer season, but I called Ellsworth and they sent a technician same day to diagnose (and showed up earlier than expected which was great). Donn was very quick to figure out and explain the issue was was a blown motor, and he took care of getting the new motor selected. The next technicians (Martin and Jake) came out a few hours later and ins…"
— Roberto Trejo · Mar 18, 2026 · Google Reviews"Dear Ellsworth Home Services Team, Thank you for sending a technician to inspect our AC unit. However, I am writing to express my concern regarding the diagnostic information provided. Your technician informed us that the unit was low on freon and had a leak. Based on this, we contacted our landlord, who requested a second inspection through their insurance and HVAC provider. The second inspection confirmed that t…"
— Raul Robledo · Apr 23, 2026 · Google ReviewsPros & cons
- High Google rating (4.8★ across 450+ reviews)
- Long-established (17+ years in business)
Self-reported on their website — not independently verified.
- Authorized Rheem Factory-Authorized Dealer
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
- Free estimates
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Dear Ellsworth Home Services Team, Thank you for sending a technician to inspect our AC unit. However, I am writing to express my concern regarding the diagnostic information provided. Your technici…
When to choose them — and when to consider alternatives
- You need heat pump replacement
- You need same-day or after-hours service
- You want manufacturer-warranty installation work
- You need to finance the work
- You want NATE-certified technicians
- Reports of misdiagnosis would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Gilbert, AZ home · Pump Install Gilbert, AZ home
Guarantees & credentials
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Ellsworth Air and Plumbing?
When should I choose Ellsworth Air and Plumbing?
When should I consider alternatives to Ellsworth Air and Plumbing?
What is the Vouched Score for Ellsworth Air and Plumbing?
How long has Ellsworth Air and Plumbing been in business?
What does heat pump install service typically cost when working with a Gilbert, AZ provider like Ellsworth Air and Plumbing?
What pricing terms does Ellsworth Air and Plumbing publish on their website?
Does Ellsworth Air and Plumbing do Heat Pump Service in Gilbert, AZ?
Does Ellsworth Air and Plumbing do Emergency HVAC Service in Gilbert, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Ellsworth Air and Plumbing (this company) |
81/100 | 4.8★ (450+) | 17+ | — | — | — |
| 84/100 | 5.0★ (660+) | 10+ | A+ ✓ | 4.9★ | — | |
| 75/100 | 5.0★ (205+) | 5+ | — | — | — | |
| 78/100 | 4.8★ (390+) | 17+ | — | — | — |
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Profile last updated June 22, 2026.