Quality Heating & Air Conditioning
Killeen, TX Heat Pump Installation · #11 of 10
Overview
Quality Heating & Air Conditioning operates from Florence Road in Killeen, Texas. The business shows a mixed review history for responsiveness and pricing. Owner Cory is named in older comments for quick text responses. Killeen's hot summers increase cooling demand during peak months. Weekend Saturday availability is listed for quick-turn requests.
Residential heat pump installation and HVAC service in Killeen, Texas. Google rating is 3.8 across 55+ reviews. Hours list weekdays 8:00 AM–5:00 PM and Saturday mornings. Owner Cory is mentioned in customer comments for direct text responsiveness.
How Quality Heating & Air Conditioning compares to the Killeen average
| Signal | Quality Heating & Air Conditioning | Killeen avg | Delta |
|---|---|---|---|
| Google rating | 3.8★ | 4.9★ | -1.1 vs avg |
| Review volume | 55+ | 310+ | -253 vs avg |
What customers say
"Total rip off. Said they could fix what I had for over 6000 dollars or replace with a 18,000 to 20,000 dollar new system. Had a second opinion and it's only 300 Bucks for a service cleaning. High pressure sales tactics and a promise that they can fix it better than anyone else........... Total scam you should be ashamed of yourself for predatory tactics. Zero stars if I could."
— Corey Page · Apr 22, 2025 · Google Reviews"I shouldn’t do this. I should not tell you how pleasant it is to be able to text your air conditioner company and have them respond and show up when they say they will. They absolutely fix everything that has an issue. They are pleasant to deal with. The reason I should not tell you this is that you will use them and if everyone starts to use them then they will be busy. But good service and people should be rewa…"
— Bill King · Jun 7, 2019 · Google Reviews"Awesome place! They came out and did an estimate on my a/c that was freezing over. Determined it needed cleaning. I had them come out after an estimate of $350-$400, when I was quoted $500 by a different company not long before. The guys Dale and Max were very nice and professional. They came in pulled the coils and cleaned them. They put everything back and cleaned up. They treated myself and my family with respect…"
— Rhi And Jaye Mcclellan · May 8, 2020 · Google Reviews"No professionalism what so ever, they came out today to put on a part, they told us would be in in 14 days that was August 20th. No one called us to let us know the part had came in broke and they had to send it back. Now today they said they would be out between 8:30 am and 9:30 am no one showed up until after we called the office manager, she had to call the technician to call us. He couldn't come out at that…"
— Sonja Bell-Clark · Sep 26, 2018 · Google Reviews"If you value your hard earned dollars, do not call this business. I called them to check my AC unit they did there testing on it said it was low on freon, but they needed there digital gauges so they said they will come out first thing in the morning. Wouldn't answer my calls then they finally showed up at noon. They hooked there gauges up to it and said there's no freon. And before adding some freon he took off the…"
— Billy Welch · Aug 10, 2022 · Google ReviewsPros & cons
- Mixed customer sentiment (score 35/100)
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- Total rip off. Said they could fix what I had for over 6000 dollars or replace with a 18,000 to 20,000 dollar new system. Had a second opinion and it's only 300 Bucks for a service cleaning. High pres…
- No professionalism what so ever, they came out today to put on a part, they told us would be in in 14 days that was August 20th. No one called us to let us know the part had came in broke and they had…
- If you value your hard earned dollars, do not call this business. I called them to check my AC unit they did there testing on it said it was low on freon, but they needed there digital gauges so they…
When to choose them — and when to consider alternatives
- Reports of upsell pressure would be a deal-breaker for you
- Reports of appointment no-shows would be a deal-breaker for you
- Reports of communication gaps would be a deal-breaker for you
- You require ratings above 4.0 (averages 3.8★)
- You want a BBB-rated firm specifically
Service area
Killeen, TX home · Pump Install Killeen, TX home
Contact & hours
| Monday | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 12:00 AM |
| Sunday | Closed |
Frequently asked questions
What are the cons of Quality Heating & Air Conditioning?
When should I consider alternatives to Quality Heating & Air Conditioning?
What is the Vouched Score for Quality Heating & Air Conditioning?
What does heat pump installation service typically cost when working with a Killeen, TX provider like Quality Heating & Air Conditioning?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Quality Heating & Air Conditioning (this company) |
— | 3.8★ (55+) | — | — | — | — |
| 84/100 | 4.7★ (525+) | 31+ | A+ ✓ | — | Highest Vouched Score Best for Whole-Home Mini-Split Installation |
|
| 83/100 | 4.8★ (485+) | 33+ | A+ ✓ | — | — | |
| 74/100 | 4.6★ (295+) | — | — | — | — |
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Profile last updated June 28, 2026.