Metro Air Conditioning & Heating
Memphis, TN Heat Pump Installation · #5 of 6 · NATE-certified · 42+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
⏱ 42+ years in business
NATE-certified · NATE Certified · NATE-CERTIFIED
Review sentiment: 92/100
At a glance
- Google rating
- 4.9★ from 95+ reviews
- In business
- 42+ years
- Services
- 2 Heat Pump Installation services
- Service area
- Memphis, TN + 1 nearby
Overview
Editorial review
Ducted heat-pump installation work is listed alongside central HVAC offerings on Metro's site.
Ducted air-source heat pump installation for the Memphis metro, listed on the company website.
Vouched Score breakdown — 73/100
Memphis, TN Heat Pump Installation average is 76/100. Ranks #5 of 6 listed Heat Pump Installation providers in Memphis, TN.
Editorial Review
65
46%
Google Rating
97
17%
Local Search Rank
42
9%
Review Sentiment
92
15%
Years in Business
100
4%
Google Review Volume
54
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Metro Air Conditioning & Heating compares to the Memphis average
| Signal | Metro Air Conditioning & Heating | Memphis avg | Delta |
|---|---|---|---|
| Vouched Score | 73/100 | 76/100 | -3 vs avg |
| Google rating | 4.9★ | 4.9★ | matches city average |
| Review volume | 95+ | 370+ | -278 vs avg |
| Years in business | 42+ | 35+ | +7 vs avg |
What customers say
Reviewers praise:
punctualitytransparent pricingfast repairsclear explanations
Pros
Verified strengths
- High Google rating (4.9★ across 95+ reviews)
- Long-established (42+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: same-day
- Financing available
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
Choose them if
- You need heat pump replacement
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You value a long-tenured local operator (42+ years in business)
Consider alternatives if
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Memphis, TN home · Pump Install Memphis, TN home
What Metro Air Conditioning & Heating publishes about pricing
Maintenance plans
-
Comfort Club
As published: Comfort Club"…Ductless HVAC Indoor Air Quality Financing Metro Comfort Club Specials Heating Heating Repair & Service Heating…"
Pricing model
-
Upfront pricing
As published: Upfront pricing"…• 200+ reviews Licensed & Insured 40+ Years Local Upfront Pricing NATE-CERTIFIED TECHNICIANS BBB ACCREDITED LICENSE…"
Guarantees & credentials
- Licensed and bonded
- NATE-certified
- NATE Certified
- Licensed
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Metro Air Conditioning & Heating?
Based on public records and customer reviews: High Google rating (4.9★ across 95+ reviews); Long-established (42+ years in business); NATE-certified technicians; Emergency response: same-day; Financing available; Flat-rate, upfront pricing.
When should I choose Metro Air Conditioning & Heating?
Choose them if: You need heat pump replacement; You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You value a long-tenured local operator (42+ years in business).
When should I consider alternatives to Metro Air Conditioning & Heating?
Consider alternatives if: You want a BBB-rated firm specifically.
What is the Vouched Score for Metro Air Conditioning & Heating?
73/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100+ Review Sentiment 92/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has Metro Air Conditioning & Heating been in business?
Metro Air Conditioning & Heating has been operating for 42+ years in Memphis, TN.
What does heat pump installation service typically cost when working with a Memphis, TN provider like Metro Air Conditioning & Heating?
Ducted air-source heat pump + air handler, full system typically runs $6,800–$13,650, and geothermal system — premium alternative runs $12,800–$29,850 in Memphis, Tennessee. These are area-wide market estimates, not Metro Air Conditioning & Heating's quotes. For an exact price, request a written estimate from Metro Air Conditioning & Heating.
What pricing terms does Metro Air Conditioning & Heating publish on their website?
Metro Air Conditioning & Heating's website publishes: Comfort Club, Upfront pricing. Promotions and plans change — confirm currently-available terms with Metro Air Conditioning & Heating before acting.
Does Metro Air Conditioning & Heating do Heat Pump Service in Memphis, TN?
Yes. Metro Air Conditioning & Heating lists Heat Pump Service among its services and serves Memphis, TN and Pump Install Memphis, TN.
Does Metro Air Conditioning & Heating do Emergency HVAC Service in Memphis, TN?
Yes. Metro Air Conditioning & Heating lists Emergency HVAC Service among its services and serves Memphis, TN and Pump Install Memphis, TN.
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Metro Air Conditioning & Heating (this company) |
73/100 | 4.9★ (95+) | 42+ | — | — | — |
| 83/100 | 5.0★ (435+) | 58+ | — | — | — | |
| 78/100 | 5.0★ (190+) | 55+ | — | — | — | |
| 62/100 | 4.7★ (80+) | 5+ | — | — | — |
Listed in
Explore more
Profile last updated July 7, 2026.