HERO Heating and Air
Mt Pleasant, SC Heat Pump Installation · 30+ yrs
ⓘVouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
At a glance
- Google rating
- 4.9★ from 855+ reviews
- In business
- 30+ years
- Yelp
- 2.8★ from 8 reviews
- Services
- 1 Heat Pump Installation service
- Service area
- Mt Pleasant, SC + 1 nearby
Overview
Editorial review
Hero Heating and Air advertises financing options for large HVAC upgrades. The company lists 30+ years serving the Charleston and Mount Pleasant area. Hero Heating and Air notes emergency response available 24/7. Reviewers praise punctual technicians and clear service documentation in customer samples.
Residential HVAC and AC installation focused on Charleston and Mount Pleasant homeowners. Financing options are advertised for major replacements and upgrades. Years in Business listed as 30+ years in the Lowcountry. Emergency Response is noted as 24/7 on the site.
Vouched Score breakdown — 77/100
Editorial Review
74
44%
Yelp Rating
45
3%
Google Rating
97
16%
Local Search Rank
54
9%
Review Sentiment
75
14%
Years in Business
100
4%
Google Review Volume
79
9%
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
What customers say
Pros & cons
Pros
Verified strengths
- High Google rating (4.9★ across 855+ reviews)
- Long-established (30+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
punctualityclear communicationthorough diagnosticsmaintenance reminders
Cons
- Lower Yelp rating than Google (2.8★ vs 4.9★)
rating divergence
When to choose them — and when to consider alternatives
Choose them if
- You need same-day or after-hours service
- You need to finance the work
- You prefer a family-owned operation
- You want a top-rated provider with substantial review history (4.9★, 855+ reviews)
- You value a long-tenured local operator (30+ years in business)
Consider alternatives if
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Mt Pleasant, SC home · Pump Install Mount Pleasant, SC 4 mi
What HERO Heating and Air publishes about pricing
HOME ABOUT MAINTENANCE PLAN HVAC SERVICES AIR CONDITIONING AC REPAIR AC MAINTENANCE AC INSTALLATION & REPLACEMENT HEATING HEATING MAINTENACE HEATING REPAIR HEATING INSTALLATION & REPLACEMENT INDOOR AIR QUALITY PROPERTY MANAGEMENT PLUMBING PLUMBING & GAS REPAIRS TOILET REPAIR SINK REPAIR SHOWER REPAIR WATER HEATER REPAIR & REPLACEMENT GAS REPAIR CLOGGED DRAIN LINES FINANCING CAREERS REVIEWS CHARLESTON AREA HVAC & PLUMBING Dependable Services in The Low Country [OR] Quick Links Home About Maintena
Contact & hours
Frequently asked questions
What are the pros of HERO Heating and Air?
Based on public records and customer reviews: High Google rating (4.9★ across 855+ reviews); Long-established (30+ years in business); Emergency response: 24/7; Financing available.
What are the cons of HERO Heating and Air?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (2.8★ vs 4.9★).
When should I choose HERO Heating and Air?
Choose them if: You need same-day or after-hours service; You need to finance the work; You prefer a family-owned operation; You want a top-rated provider with substantial review history (4.9★, 855+ reviews); You value a long-tenured local operator (30+ years in business).
When should I consider alternatives to HERO Heating and Air?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for HERO Heating and Air?
77/100. Top contributing signals: Years In Business 100/100, Google Rating 97/100, Google Review Count 79/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
How long has HERO Heating and Air been in business?
HERO Heating and Air has been operating for 30+ years in Mt Pleasant, SC.
What does heat pump installation service typically cost when working with a Mt Pleasant, SC provider like HERO Heating and Air?
Ducted air-source heat pump + air handler, full system typically runs $6,550–$13,100, and geothermal system — premium alternative runs $12,300–$28,700 in Mt Pleasant, South Carolina. These are area-wide market estimates, not HERO Heating and Air's quotes. For an exact price, request a written estimate from HERO Heating and Air.
What pricing terms does HERO Heating and Air publish on their website?
HERO Heating and Air's website publishes: MAINTENANCE PLAN. Promotions and plans change — confirm currently-available terms with HERO Heating and Air before acting.
Does HERO Heating and Air do Emergency HVAC Service in Mt Pleasant, SC?
Yes. HERO Heating and Air lists Emergency HVAC Service among its services and serves Mt Pleasant, SC and Pump Install Mount Pleasant, SC.
Listed in
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Profile last updated June 28, 2026.