Preferred Home Services
North Charleston, SC Heat Pump Installation · #2 of 6
At a glance
- Google rating
- 4.8★ from 2,230+ reviews
- Yelp
- 3.8★ from 20+ reviews
- Services
- 7 Heat Pump Installation services
- Service area
- North Charleston, SC + 1 nearby
Overview
Preferred Home Services advertises same-day emergency cooling and AC repair. Preferred Home Services lists mini-split and IAQ services on their site. Preferred Home Services notes financing available and a "no payments until 2027" offer. Preferred Home Services operates across Greenville's hot, humid summers and varied Upstate housing stock.
Full-service HVAC contractor serving Greenville and the Upstate residential market. Same-day emergency response is advertised on their site. Financing available, including a "no payments until 2027" promotion. Mini-split, heat pump, and indoor-air-quality services are listed as specialties.
Vouched Score breakdown — 81/100
Above the North Charleston, SC Heat Pump Installation average of 76/100. Ranks #2 of 6 listed Heat Pump Installation providers in North Charleston, SC.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Preferred Home Services compares to the North Charleston average
| Signal | Preferred Home Services | North Charleston avg | Delta |
|---|---|---|---|
| Vouched Score | 81/100 | 76/100 | +5 vs avg |
| Google rating | 4.8★ | 4.9★ | -0.1 vs avg |
| Review volume | 2,230+ | 1,735+ | +498 vs avg |
What customers say
Pros & cons
- High Google rating (4.8★ across 2,230+ reviews)
Self-reported on their website — not independently verified.
- Emergency response: same-day
- Financing available
- Specializes in AC repair
- Lower Yelp rating than Google (3.8★ vs 4.8★)
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 2,230+ reviews)
- Reports of rating divergence would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- AC Repair
- AC Replacement
- Mini-Split Systems
- Heat Pump Service
- Indoor Air Quality
- HVAC Installation
- Emergency HVAC Service
Service area
North Charleston, SC home · Pump Install North Charleston, SC home
Contact & hours
Frequently asked questions
What are the pros of Preferred Home Services?
What are the cons of Preferred Home Services?
When should I choose Preferred Home Services?
When should I consider alternatives to Preferred Home Services?
What is the Vouched Score for Preferred Home Services?
What does heat pump installation service typically cost when working with a North Charleston, SC provider like Preferred Home Services?
What pricing terms does Preferred Home Services publish on their website?
Does Preferred Home Services do AC Repair in North Charleston, SC?
Does Preferred Home Services do AC Replacement in North Charleston, SC?
Does Preferred Home Services do Mini-Split Systems in North Charleston, SC?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Preferred Home Services (this company) |
81/100 | 4.8★ (2,230+) | — | — | 3.8★ | — |
| 81/100 | 5.0★ (605+) | 15+ | — | — | — | |
| 72/100 | 5.0★ (105+) | 30+ | — | — | — | |
| 83/100 | 4.9★ (6,965+) | 50+ | — | 3.4★ | Best for Ductwork & Sealing |
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Profile last updated June 28, 2026.