Preferred Home Services

North Charleston, SC Heat Pump Installation · #2 of 6

4.8 · 2,230+ Google reviews · 📍 11 Task Industrial Ct, Greenville, SC 29607, USA
VOUCHEDSCOREEXCELLENT81/100Vouched Score is calculated from publicly available signals: Google rating & review count, Yelp rating, BBB grade, review sentiment, years in business, local search ranking, and provider website content. Not a guarantee of service quality.Embed this score
Yelp 3.8★ (20+) Review sentiment: 78/100

At a glance

Google rating
4.8★ from 2,230+ reviews
Yelp
3.8★ from 20+ reviews
Services
7 Heat Pump Installation services
Service area
North Charleston, SC + 1 nearby

Overview

Editorial review

Preferred Home Services advertises same-day emergency cooling and AC repair. Preferred Home Services lists mini-split and IAQ services on their site. Preferred Home Services notes financing available and a "no payments until 2027" offer. Preferred Home Services operates across Greenville's hot, humid summers and varied Upstate housing stock.

Full-service HVAC contractor serving Greenville and the Upstate residential market. Same-day emergency response is advertised on their site. Financing available, including a "no payments until 2027" promotion. Mini-split, heat pump, and indoor-air-quality services are listed as specialties.

Vouched Score breakdown — 81/100

Above the North Charleston, SC Heat Pump Installation average of 76/100. Ranks #2 of 6 listed Heat Pump Installation providers in North Charleston, SC.

Editorial Review 79 46%
Yelp Rating 70 3%
Google Rating 93 17%
Local Search Rank 70 9%
Review Sentiment 78 15%
Google Review Volume 90 9%

Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →

How Preferred Home Services compares to the North Charleston average

Across 6 vetted heat pump install providers in North Charleston, SC.

SignalPreferred Home ServicesNorth Charleston avgDelta
Vouched Score 81/100 76/100 +5 vs avg
Google rating 4.8★ 4.9★ -0.1 vs avg
Review volume 2,230+ 1,735+ +498 vs avg

What customers say

Pros & cons

Pros Verified strengths
  • High Google rating (4.8★ across 2,230+ reviews)
What this provider advertises

Self-reported on their website — not independently verified.

  • Emergency response: same-day
  • Financing available
  • Specializes in AC repair
What customers praise
fast same-day responsefinancing optionsmini-split workwide service coverage
Cons
  • Lower Yelp rating than Google (3.8★ vs 4.8★)
What reviewers flag
rating divergence

When to choose them — and when to consider alternatives

Choose them if
  • You need same-day or after-hours service
  • You need to finance the work
  • You want a top-rated provider with substantial review history (4.8★, 2,230+ reviews)
Consider alternatives if
  • Reports of rating divergence would be a deal-breaker for you
  • You want a BBB-rated firm specifically

Services

Service area

North Charleston, SC home · Pump Install North Charleston, SC home

Office: 11 Task Industrial Ct, Greenville, SC 29607, USA

Neighborhood: 11 Task Industrial Ct, Greenville, SC 29607, USA

Contact & hours

📍
🕒
Monday–Friday: 7:30 AM–8:00 PM Saturday–Sunday: 8:00 AM–6:00 PM

Frequently asked questions

What are the pros of Preferred Home Services?
Based on public records and customer reviews: High Google rating (4.8★ across 2,230+ reviews); Emergency response: same-day; Financing available; Specializes in AC repair.
What are the cons of Preferred Home Services?
Concerns flagged from public records and reviews: Lower Yelp rating than Google (3.8★ vs 4.8★).
When should I choose Preferred Home Services?
Choose them if: You need same-day or after-hours service; You need to finance the work; You want a top-rated provider with substantial review history (4.8★, 2,230+ reviews).
When should I consider alternatives to Preferred Home Services?
Consider alternatives if: Reports of rating divergence would be a deal-breaker for you; You want a BBB-rated firm specifically.
What is the Vouched Score for Preferred Home Services?
81/100. Top contributing signals: Google Rating 93/100, Google Review Count 90/100, Llm Score 79/100. The score blends public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment.
What does heat pump installation service typically cost when working with a North Charleston, SC provider like Preferred Home Services?
Ducted air-source heat pump + air handler, full system typically runs $6,950–$13,900, and geothermal system — premium alternative runs $13,050–$30,450 in North Charleston, South Carolina. These are area-wide market estimates, not Preferred Home Services's quotes. For an exact price, request a written estimate from Preferred Home Services.
What pricing terms does Preferred Home Services publish on their website?
Preferred Home Services's website publishes: Financing available. Promotions and plans change — confirm currently-available terms with Preferred Home Services before acting.
Does Preferred Home Services do AC Repair in North Charleston, SC?
Yes. Preferred Home Services lists AC Repair among its services and serves North Charleston, SC and Pump Install North Charleston, SC.
Does Preferred Home Services do AC Replacement in North Charleston, SC?
Yes. Preferred Home Services lists AC Replacement among its services and serves North Charleston, SC and Pump Install North Charleston, SC.
Does Preferred Home Services do Mini-Split Systems in North Charleston, SC?
Yes. Preferred Home Services lists Mini-Split Systems among its services and serves North Charleston, SC and Pump Install North Charleston, SC.

Compare with nearby providers

Provider Vouched Google Years BBB Yelp Our picks
Preferred Home Services (this company)
81/100 4.8★ (2,230+) 3.8★
81/100 5.0★ (605+) 15+
72/100 5.0★ (105+) 30+
83/100 4.9★ (6,965+) 50+ 3.4★ Best for Ductwork & Sealing

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Profile last updated June 28, 2026.