Downtown Air and Heat
Orlando, FL Heat Pump Installation · #7 of 12 · NATE-certified
At a glance
- Google rating
- 4.9★ from 290+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Orlando, FL + 1 nearby
Overview
Downtown Air and Heat advertises ducted air-source heat pump installation for central systems. Downtown Air and Heat states its technicians are NATE certified. Downtown Air and Heat notes flat-rate pricing and free estimates on its website. Downtown Air and Heat says emergency service is available for Orlando-area customers.
Ducted air-source heat pump installation and HVAC services in Orlando, FL. NATE-certified technicians perform installs and repairs, per their site. Flat-rate pricing and free estimates are listed on the website. Emergency service is advertised as available 24/7.
Vouched Score breakdown — 80/100
Orlando, FL Heat Pump Installation average is 81/100. Ranks #7 of 12 listed Heat Pump Installation providers in Orlando, FL.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Downtown Air and Heat compares to the Orlando average
| Signal | Downtown Air and Heat | Orlando avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 81/100 | -1 vs avg |
| Google rating | 4.9★ | 4.8★ | +0.1 vs avg |
| Review volume | 290+ | 1,530+ | -1241 vs avg |
What customers say
"We have had really great experience with Downtown Our system has a dehumidifier in parallel with our a/c unit. The dehumidifier was failing and Downtown was able to tshoot it and get a replacement unit under warranty. I’m so glad that we found them- We’ve had other companies try to address the issue prior, and none of them were able to sort it. Downtown did! We had two amazing techs that were just awesome: Daniel…"
— Carl Cleaver · Feb 24, 2026 · Google Reviews"5 stars. Michael I. with Downtown Air and Heat was prompt, professional, and very thorough. They were able to accommodate an emergency call and come out on Sunday, Mother’s Day, which I really appreciated. Even with it being a Sunday and a holiday, the price was very reasonable and they did not overcharge. Michael spent about three hours diagnosing my system and found issues that others had missed, including a faul…"
— A E · May 10, 2026 · Google Reviews"Made appt to get a quote on some AC duct repair/replacement. Daniel came at on time and I had the estimate/quote later that day. I called about a week later to make an appt to have the work done. Again, on time arrival and completed the job in the time that was estimated. Daniel and Michael did the work, seemed to work very well together and I am happy with the resulting duct work. Easy to work with, on time appoint…"
— Wayne Baker · Feb 12, 2026 · Google Reviews"I cannot stress enough, how amazing downtown air heat is! Their service is incredible. Their technicians are friendly, warm, and incredibly knowledgeable. I will be recommending them to anyone who will listen."
— Rochelle Warriner · Mar 5, 2026 · Google Reviews"Danny is a good dude, professional, experienced and knowledgeable. He diagnosed the issue quickly, showed me and then provided options on replacement and / or fix it. Trustworthy company and their office staff is competent and quick with their follow-up."
— Kevin Macdonald · Jan 17, 2026 · Google ReviewsPros
- High Google rating (4.9★ across 290+ reviews)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Free estimates
- Flat-rate, upfront pricing
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You want NATE-certified technicians
- You want a BBB-rated firm specifically
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Orlando, FL home · Pump Install Orlando, FL home
What Downtown Air and Heat publishes about pricing
Maintenance plans
-
Maintenance Program
As published: Maintenance Program"…Lights About Us Reviews Promotions Our Newsletter Maintenance Program Contact Us Contact Us Schedule Service Request An…"
Pricing model
-
Flat-rate pricing
As published: Flat-rate pricing"…ity - Licensed and certified HVAC professionals - Flat rate pricing—no surprise service call fees - Locally owned and…"
Estimates
-
Free estimates
As published: Free estimates"…service that is right for you. We will give you a free estimate before you make any commitment, a benefit that en…"
Guarantees & credentials
- Licensed and insured
- NATE-certified
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 5:00 PM |
| Sunday | Closed |
Frequently asked questions
What are the pros of Downtown Air and Heat?
When should I choose Downtown Air and Heat?
When should I consider alternatives to Downtown Air and Heat?
What is the Vouched Score for Downtown Air and Heat?
What does heat pump installation service typically cost when working with a Orlando, FL provider like Downtown Air and Heat?
What pricing terms does Downtown Air and Heat publish on their website?
Does Downtown Air and Heat do Heat Pump Service in Orlando, FL?
Does Downtown Air and Heat do Emergency HVAC Service in Orlando, FL?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Downtown Air and Heat (this company) |
80/100 | 4.9★ (290+) | — | — | — | — |
| 92/100 | 4.9★ (1,825+) | — | A+ | — | — | |
| 83/100 | 4.7★ (1,280+) | 58+ | A+ ✓ | 3.5★ | — | |
| 82/100 | 4.8★ (1,495+) | 25+ | — | — | — |
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Profile last updated June 23, 2026.