Always Fair Heating and Air
Peoria, AZ Heat Pump Installation · #15 of 15 · BBB A+ · 10+ yrs
At a glance
- Google rating
- 4.6★ from 90+ reviews
- In business
- 10+ years
- BBB
- A+
- Services
- 1 Heat Pump Installation service
- Service area
- Peoria, AZ + 1 nearby
Overview
Always Fair lists ducted air-source heat pump installation experience. The company states 10+ years serving Peoria and the West Valley. Always Fair advertises 24/7 emergency response with a live operator. The business notes two years maintenance included with new-unit purchases (advertised).
Ducted air-source heat pump installation in Peoria, AZ focused on central split systems. Brands listed include Goodman, Trane, and Carrier. The company advertises free estimates and phone pricing. Two years of maintenance with new-unit purchases is included (advertised).
Vouched Score breakdown — 69/100
Peoria, AZ Heat Pump Installation average is 80/100. Ranks #15 of 15 listed Heat Pump Installation providers in Peoria, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Always Fair Heating and Air compares to the Peoria average
| Signal | Always Fair Heating and Air | Peoria avg | Delta |
|---|---|---|---|
| Vouched Score | 69/100 | 80/100 | -11 vs avg |
| Google rating | 4.6★ | 4.9★ | -0.3 vs avg |
| Review volume | 90+ | 530+ | -441 vs avg |
| Years in business | 10+ | 26+ | -16 vs avg |
What customers say
"They did an excellent job replacing my old HVAC. Jessie and Luis was very professional and courteous. I witnessed their workflow and the quality of work done. Brad (The Manager) was straightforward and honest. I got several quotes from different contractor for the same unit I was interested in and Always Fair Heating and Air has the best pricing! Highly recommend them! Follow-up review (One year after installation)…"
— Ramsidel Del Rosario · Jul 15, 2024 · Google Reviews"I had a technician out in Jan 2025 and paid $1200 to have my AC fixed. It was not cooling but running. I was told by the technician that he changed the unit over to the "new" refrigerant and it sealed a leak. This past weekend, the same thing happened. I had another company come out due to Always changing to Lee's and they don't work on the weekends. I was told I was "scammed" last year because my unit was missing …"
— Pam Vinson · Mar 23, 2026 · Google Reviews"Excellent in all aspects of the A/C business. No hard sales, "Always Fair" actually sums it up if you compare to bids from other companies. Customer service and installation was great highly recommended."
— Todd Clasen · Jul 25, 2023 · Google Reviews"I just want to say, thank you to Brad and his team for helping with this process. Always Fair AC is a great company for people who are looking for a great product at a decent price for a professional installation. They are courteous and always professional. I Got a Trane!"
— Manuel Seville · Jun 19, 2023 · Google Reviews"I had a brand new split 3 ton heat pump installed this past week and I wanted to take the time to leave a review on how wonderful the experience was from start to finish. Over the course of a little over a week I received several quotes from multiple AC companies and ultimately decided to go with Always Fair Heating and Air. The process was quick and courteous and we have no complaints. We feel confident all of our…"
— Jenise Reyes · Jan 6, 2024 · Google Reviews"I highly recommend Always Fair Heating and Air. responded minutes after I requested quotes on Angies List."
— Verified reviewer · BBB"The technicians were thorough, knowledgeable, and incredibly efficient, addressing my A/C concerns with the utmost expertise. They went above and beyond to ensure that every aspect of the service was transparent, fair, and, most importantly, effective."
— Verified reviewer · BBB"Always Fair Heating and Air Conditioning performed just as they're name implies. Got an excellent price on a new Trane A/C -Heat pump."
— Verified reviewer · BBBPros & cons
- Long-established (10+ years in business)
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Satisfaction guarantee
- Free estimates
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I had a technician out in Jan 2025 and paid $1200 to have my AC fixed. It was not cooling but running. I was told by the technician that he changed the unit over to the "new" refrigerant and it seale…
When to choose them — and when to consider alternatives
- You prefer a family-owned operation
- Reports of billing disputes or repair reliability would be a deal-breaker for you
Services
- Heat Pump Service
Service area
Peoria, AZ home · Pump Install Peoria, AZ home
What Always Fair Heating and Air publishes about pricing
Maintenance plans
-
maintenance plan
As published: maintenance plan"…ized Maintenance Plans for Businesses A proactive maintenance plan is the best way to protect your investment. Our c…"
Pricing model
-
Transparent pricing
As published: Transparent pricing"…services. Before starting any repairs, we provide transparent pricing so you know exactly what to expect. There are no…" -
No hidden fees
As published: No hidden fees"…ing so you know exactly what to expect. There are no hidden fees or surprises, just honest, upfront costs for ever…"
Estimates
-
Free estimates
As published: Free estimates"…reason our name is “Always Fair” CONTACT US FOR A FREE QUOTE! Reliable HVAC Professionals Whether you need a m…"
Guarantees & credentials
- Satisfaction Guaranteed
- LICENSED
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Always Fair Heating and Air?
When should I choose Always Fair Heating and Air?
When should I consider alternatives to Always Fair Heating and Air?
What is the Vouched Score for Always Fair Heating and Air?
Is Always Fair Heating and Air BBB accredited?
How long has Always Fair Heating and Air been in business?
What does heat pump installation service typically cost when working with a Peoria, AZ provider like Always Fair Heating and Air?
What pricing terms does Always Fair Heating and Air publish on their website?
Does Always Fair Heating and Air do Heat Pump Service in Peoria, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Always Fair Heating and Air (this company) |
69/100 | 4.6★ (90+) | 10+ | A+ | — | — |
| 76/100 | 5.0★ (110+) | 45+ | A+ | — | — | |
| 82/100 | 5.0★ (250+) | 37+ | — | — | — | |
| 85/100 | 4.8★ (1,550+) | 10+ | — | — | — |
Listed in
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Profile last updated June 24, 2026.