Always Fair Heating and Air
Peoria, AZ HVAC · #18 of 18 · BBB A+ · 10+ yrs
Always Fair Heating and Air as a HVAC provider
Peoria, AZ HVAC · #18 of 18 · BBB A+ · 10+ yrs
Always Fair Heating and Air is an authorized Trane dealer serving the Peoria area. They specialize in rooftop packaged and ground split system replacements.
Always Fair Heating and Air provides comprehensive HVAC installation and repair services throughout Peoria and the surrounding West Valley. They offer a unique two-year maintenance plan included with every new system purchase. The company maintains a transparent pricing model and provides quotes directly over the phone for both repairs and new installations. Their team handles both residential and commercial cooling systems, including rooftop and ground-mounted units. They emphasize individualized consultations to help homeowners select the right equipment for their specific needs.
| Signal | Always Fair Heating and Air | Peoria avg | Delta |
|---|---|---|---|
| Vouched Score | 67/100 | 80/100 | -14 vs avg |
| Google rating | 4.6★ | 4.9★ | -0.3 vs avg |
| Review volume | 90+ | 520+ | -431 vs avg |
| Years in business | 10+ | 27+ | -17 vs avg |
- Long-established (10+ years in business)
- Satisfaction guarantee
- Free estimates
- Flat-rate, upfront pricing
- 2 BBB complaint(s) filed in the past 12 months
- Most recent BBB complaints involve service or repair issues (4/5 sampled)
Surfaced from negative-leaning customer reviews. Not editorial commentary.
- Rude and unprofessional. I was collecting quotes for a new a/c and found these guys on Angi’s list. They sent an immediate quote, that was a good price. I let them know I was looking at options. Austi…
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Always Fair Heating and Air (this company) |
67/100 | 4.6★ (90+) | 10+ | A+ | — | — |
| 80/100 | 4.9★ (200+) | 69+ | — | — | — | |
| 88/100 | 5.0★ (235+) | 37+ | — | — | — | |
| 85/100 | 4.8★ (1,550+) | 10+ | — | — | — |
Company-wide signals
True across every category below.
Always Fair lists ducted air-source heat pump installation experience. The company states 10+ years serving Peoria and the West Valley. Always Fair advertises 24/7 emergency response with a live operator. The business notes two years maintenance included with new-unit purchases (advertised).
Choose them for Heat Pump Installation if
- You prefer a family-owned operation
What customers say
"They did an excellent job replacing my old HVAC. Jessie and Luis was very professional and courteous. I witnessed their workflow and the quality of work done. Brad (The Manager) was straightforward and honest. I got several quotes from different contractor for the same unit I was interested in and Always Fair Heating and Air has the best pricing! Highly recommend them! Follow-up review (One year after installation)…"
— Ramsidel Del Rosario · Jul 15, 2024 · Google Reviews"Excellent in all aspects of the A/C business. No hard sales, "Always Fair" actually sums it up if you compare to bids from other companies. Customer service and installation was great highly recommended."
— Todd Clasen · Jul 25, 2023 · Google Reviews"I just want to say, thank you to Brad and his team for helping with this process. Always Fair AC is a great company for people who are looking for a great product at a decent price for a professional installation. They are courteous and always professional. I Got a Trane!"
— Manuel Seville · Jun 19, 2023 · Google Reviews"Rude and unprofessional. I was collecting quotes for a new a/c and found these guys on Angi’s list. They sent an immediate quote, that was a good price. I let them know I was looking at options. Austin emailed me and wanted to schedule a time to do a “Walk through to make a materials list and take measurements” however, when Brad showed up he was only showing me pricing paperwork, which I already had been sent via e…"
— Lacy Rice · Jun 24, 2024 · Google Reviews"I had a brand new split 3 ton heat pump installed this past week and I wanted to take the time to leave a review on how wonderful the experience was from start to finish. Over the course of a little over a week I received several quotes from multiple AC companies and ultimately decided to go with Always Fair Heating and Air. The process was quick and courteous and we have no complaints. We feel confident all of our…"
— Jenise Reyes · Jan 6, 2024 · Google Reviews"I highly recommend Always Fair Heating and Air. responded minutes after I requested quotes on Angies List."
— Verified reviewer · BBB"The technicians were thorough, knowledgeable, and incredibly efficient, addressing my A/C concerns with the utmost expertise. They went above and beyond to ensure that every aspect of the service was transparent, fair, and, most importantly, effective."
— Verified reviewer · BBB"Always Fair Heating and Air Conditioning performed just as they're name implies. Got an excellent price on a new Trane A/C -Heat pump."
— Verified reviewer · BBBService area
Guarantees & credentials
- Satisfaction Guaranteed
- Customer Satisfaction Guarantee
- LICENSED
- Licensed technicians
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Daily | 8:00 AM – 5:00 PM |
|---|
Frequently asked questions
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Profile last updated May 12, 2026.