Parker & Sons
Phoenix, AZ Heat Pump Installation · #3 of 18 · 52+ yrs
At a glance
- Google rating
- 4.7★ from 34,045+ reviews
- In business
- 52+ years
- Services
- 1 Heat Pump Installation service
- Service area
- Phoenix, AZ + 1 nearby
Overview
Parker & Sons notes NATE-certified technicians across their HVAC crews. The company reports emergency response available 24/7. Parker & Sons lists financing options for high-ticket installations. Parker & Sons has operated in Phoenix for over 50+ years. Phoenix summers increase AC and heat-pump demand during peak months.
Residential heat-pump installation and central AC service across Phoenix. NATE-certified technicians on staff, per their site. Emergency response advertised as 24/7. Financing available and 50+ years serving Arizona homeowners.
Vouched Score breakdown — 85/100
Above the Phoenix, AZ Heat Pump Installation average of 82/100. Ranks #3 of 18 listed Heat Pump Installation providers in Phoenix, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Parker & Sons compares to the Phoenix average
| Signal | Parker & Sons | Phoenix avg | Delta |
|---|---|---|---|
| Vouched Score | 85/100 | 82/100 | +3 vs avg |
| Google rating | 4.7★ | 4.8★ | -0.1 vs avg |
| Review volume | 34,045+ | 5,465+ | +28580 vs avg |
| Years in business | 52+ | 39+ | +13 vs avg |
What customers say
"Appt was easy, communication was appropriate, work was done quickly after a quick trip to the supply house. Levi, our service plumber, was great. He was timely and cleaned up the area as if he hadn't been there. I do think we paid an excessive amount of money for the service, but I agreed to it. I would recommend Parker and sons, just not sure if there is some premium pricing for the time of year. Thank you!!!"
— Paul Aguiar · Dec 24, 2025 · Google Reviews"I chose Parker & Sons because of their reputation as a premium contractor. That reputation did not match my experience. When my family arrived at the property after installation, we found: • Open drywall holes in the ceiling — left completely unpatched despite the fact that I paid extra specifically for drywall work as part of this job • Exposed wiring hanging from the ceiling openings • Wall marks and scuffs thro…"
— Ryan J · Jun 2, 2026 · Google Reviews"Absolutely fantastic experience with these folks. Truly they are a professional team. We had a water softener installed, and then an RO system in the kitchen, with an added-on alkalizer to remineralize the water, and we also got a couple bathroom faucets replaced. I loved the thoughtfulness and personalities of the skilled tradespeople who did the work as well as the sales contact Paul, who initially came to give us…"
— Gwynne · Jan 21, 2026 · Google Reviews"The electrician was knowlegable and detailed in his explanations which helped us better understand what needed to be done. He went over-and-above to complete a much needed installation and worked late into the evening completing it. I was surpried that Parker & Sons did not have smoke detectors on their trucks. We needed one put up and we needed them to install it because we have vaulted ceilings and we can't Now …"
— Wendy Streiff Coughran · Dec 19, 2025 · Google Reviews"Way too expensive to replace two taps and a water down spout on leaking bathtub valves! I pointed the teck to the leak he said he needed to do a $350.00 leak location again I pointed him to the leak hearing water flowing in the wall by the bathtub! He went to the water meter went to the side faucet went to the water heater and then back to the bathtub 5 minutes cost $350.00. He returned from the store with two neve…"
— Gabor Zolna · Dec 29, 2025 · Google Reviews"Josh, was the technician that arrived, sooner than I expected - as I was "on call" and being worked in."
— Leila T. · Yelp"Installed a new refrigerator and found that the line from theRO systemhad been leaking slowly for a long time."
— Paul S. · Yelp"He answered all of our questions and made sure ourwater softenerwas working correctly before he left."
— Verified reviewer · YelpPros & cons
- High Google rating (4.7★ across 34,045+ reviews)
- Long-established (52+ years in business)
Self-reported on their website — not independently verified.
- NATE-certified technicians
- Emergency response: 24/7
- Financing available
Common complaints
Surfaced from negative-leaning customer reviews on Google / Yelp / BBB. Not editorial commentary.
- I chose Parker & Sons because of their reputation as a premium contractor. That reputation did not match my experience. When my family arrived at the property after installation, we found: • Open dr…
- Way too expensive to replace two taps and a water down spout on leaking bathtub valves! I pointed the teck to the leak he said he needed to do a $350.00 leak location again I pointed him to the leak h…
When to choose them — and when to consider alternatives
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.7★, 34,045+ reviews)
- You value a long-tenured local operator (52+ years in business)
- You want NATE-certified technicians
- Reports of unfinished cleanup would be a deal-breaker for you
- You want a BBB-rated firm specifically
Services
- Emergency HVAC Service
Service area
Phoenix, AZ home · Pump Install Phoenix, AZ home
Guarantees & credentials
- Licensed plumbers
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
Frequently asked questions
What are the pros of Parker & Sons?
When should I choose Parker & Sons?
When should I consider alternatives to Parker & Sons?
What is the Vouched Score for Parker & Sons?
How long has Parker & Sons been in business?
What does heat pump installation service typically cost when working with a Phoenix, AZ provider like Parker & Sons?
What pricing terms does Parker & Sons publish on their website?
Does Parker & Sons do Emergency HVAC Service in Phoenix, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Parker & Sons (this company) |
85/100 | 4.7★ (34,045+) | 52+ | — | — | — |
| 85/100 | 4.7★ (6,495+) | 18+ | A+ ✓ | — | — | |
| 84/100 | 4.9★ (1,760+) | 17+ | — | — | — | |
| 86/100 | 4.9★ (1,425+) | 17+ | — | — | — |
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Profile last updated June 24, 2026.