Way Cool Plumbing & Air
Phoenix, AZ Heat Pump Installation · #15 of 18 · BBB A+ Accredited · 26+ yrs
At a glance
- Google rating
- 4.8★ from 750+ reviews
- In business
- 26+ years
- BBB
- A+ accredited
- Yelp
- 4.0★ from 30+ reviews
- Services
- 2 Heat Pump Installation services
- Service area
- Phoenix, AZ + 1 nearby
Overview
Ducted air-source heat pump installation is listed among their Phoenix specialties. Way Cool notes Free Estimates and 24/7 emergency response. The company traces roots back to 2000, indicating 25+ years locally. Technicians are often praised for thorough diagnostics and clear explanations in recent reviews. Phoenix's desert heat makes efficient cooling and accurate load sizing essential for homeowners.
Ducted air-source heat pump installation focused on Phoenix homes. Years in business: 25+ years. Free estimates and 24/7 emergency response are listed on their site.
Vouched Score breakdown — 80/100
Phoenix, AZ Heat Pump Installation average is 82/100. Ranks #15 of 18 listed Heat Pump Installation providers in Phoenix, AZ.
Composite of public-record signals (BBB, license records), customer review signals (Google, Yelp), and editorial assessment of provider profile. See full methodology →
How Way Cool Plumbing & Air compares to the Phoenix average
| Signal | Way Cool Plumbing & Air | Phoenix avg | Delta |
|---|---|---|---|
| Vouched Score | 80/100 | 82/100 | -2 vs avg |
| Google rating | 4.8★ | 4.8★ | matches city average |
| Review volume | 750+ | 5,465+ | -4718 vs avg |
| Years in business | 26+ | 39+ | -13 vs avg |
What customers say
"UPDATE 5/27/26: Had Way Cool Plumbing & Air back out today to service/tune-up the A/C at the rental property I manage, and once again Ping Moeveve was outstanding! Professional, knowledgeable, thorough, and incredibly helpful. He walked me through all the system readings, ratings, and overall performance of the A/C in a way that was easy to understand and never rushed. As someone managing a property, transparency a…"
— Kara Goff Caldwell · May 27, 2026 · Google Reviews"Luis was amazing! Very kind and helpful. I am confident in the work he did and appreciate your services ! He replaced my leaking expansion tank and corrected the piping and added a sediment trap we didn’t know we were missing ! He also made my shower drain well again !! Thank you again!! Happy Friday :)"
— Melissa Beck · Jun 5, 2026 · Google Reviews"We have had Edwin service our house a couple times. We so appreciate his thoroughness and knowledge. He goes over everything with you in detail during the inspection and repair processes. He doesn’t guess on what’s going on, just seems to know. He is highly skilled in my opinion and I hope to request him for all future appointments to my home. Good job, Edwin. We appreciate you!"
— Lisa Montgomery · May 29, 2026 · Google Reviews"I had an outstanding experience with Way Cool Plumbing & Air thanks to their technician, Edwin Guevara. From start to finish, Edwin delivered exceptional service. He walked me through every step of the process, explained what he was checking, and provided clear before-and-after photos so I could see exactly what was done. Throughout the visit, he made helpful recommendations and took the time to ensure I understood…"
— Daredasha · Jan 28, 2026 · Google Reviews"Way Cool was the most honest and professional company to work with. They were recommended to me by our realtor. I never met them in person since I am thousands of miles away having them do several repairs for my aging parents home. They answered my multiple texts and phone calls during the process of replacing and fixing several issues in their home. They serviced the HVAC units as well as replacing a major part…"
— Ruth Ahsmann · Mar 3, 2026 · Google Reviews"It went out a week later andJaviercame out with new blower motor the same day I called and fixed it."
— Sheila T. · Yelp"Russellwith Way Cool Heating and Cooling arrived on time for our seasonal tuneup on our HVAC system."
— Uncle B. · Yelp"Chrisworked diligently for over 3 hours on our air conditioner."
— Rosa H. · YelpPros
- High Google rating (4.8★ across 750+ reviews)
- Long-established (26+ years in business)
- BBB accredited
Self-reported on their website — not independently verified.
- Emergency response: 24/7
- Financing available
- Free estimates
When to choose them
- You need same-day or after-hours service
- You need to finance the work
- You want a top-rated provider with substantial review history (4.8★, 750+ reviews)
- You value a long-tenured local operator (26+ years in business)
Services
- Heat Pump Service
- Emergency HVAC Service
Service area
Phoenix, AZ home · Pump Install Phoenix, AZ home
Guarantees & credentials
- Licensed
- Licensed and insured
Sourced from the provider's own website. We surface these as published; we do not independently verify each license or warranty.
Contact & hours
| Monday | 7:00 AM – 10:00 PM |
|---|---|
| Tuesday | 7:00 AM – 10:00 PM |
| Wednesday | 7:00 AM – 10:00 PM |
| Thursday | 7:00 AM – 10:00 PM |
| Friday | 7:00 AM – 10:00 PM |
| Saturday | 7:00 AM – 8:00 PM |
| Sunday | 7:00 AM – 8:00 PM |
Frequently asked questions
What are the pros of Way Cool Plumbing & Air?
When should I choose Way Cool Plumbing & Air?
What is the Vouched Score for Way Cool Plumbing & Air?
Is Way Cool Plumbing & Air BBB accredited?
How long has Way Cool Plumbing & Air been in business?
What does heat pump installation service typically cost when working with a Phoenix, AZ provider like Way Cool Plumbing & Air?
Does Way Cool Plumbing & Air do Heat Pump Service in Phoenix, AZ?
Does Way Cool Plumbing & Air do Emergency HVAC Service in Phoenix, AZ?
Compare with nearby providers
| Provider | Vouched | Years | BBB | Yelp | Our picks | |
|---|---|---|---|---|---|---|
Way Cool Plumbing & Air (this company) |
80/100 | 4.8★ (750+) | 26+ | A+ ✓ | 4.0★ | — |
| 81/100 | 4.7★ (1,475+) | 65+ | — | — | — | |
| 85/100 | 4.7★ (5,365+) | 71+ | — | 2.2★ | — | |
| 85/100 | 4.7★ (6,495+) | 18+ | A+ ✓ | — | — |
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Profile last updated June 24, 2026.